We had 3 of their loft style chalets booked for the weekend. Our family meets up once a year and decided this looked like a nice place after doing some online surfing. When we got their I was so diappointed. The floor in the kitchen area had dried on ketchup all over it. The stive top had left over splatter from cooking...the place smelled bad...I had to go and get cleaner from the front desk b/c I didn't feel comfortable letting my toddler crawl around in there...worse yet when I got the cleaner it was a diluted form of something that hardly cleaned...after that we found out the T.V didn;t work, the oven didn;t work, only one burner on the stove worked and there was a large hole in the patiodoor screen...yes, we were visited by a squirl...
I would say I'm a very relaxed person and this stuff usually does not bother me...but when you pay that kind of money you would hope the place would at least be clean...oh and there is a pool but it is deep in all areas so not very good if you have little kids...
what is good is the waterpark in the hotel across the street...if we go back we will be staying there:)
- Official Description (provided by the hotel):
- Tunnel Mountain Resort has everything you need for a perfect Banff vacation. Come get swept away in the majestic beauty of our Canadian Rockies resort. Our 96 unit resort in Banff National park has a wide variety of accommodations to suit every taste. The Tunnel Mountain Condos, Chalets, Cabins and Suites are perfect for the family or a getaway with friends or co-workers. The Executive Suites are ideal for the business traveler and perfect for couples looking for a luxurious, romantic Canadian Rockies getaway. ... more less
- Reservation Options:
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- Also Known As:
- Tunnel Mountain Hotel Banff
- Tunnel Mountain Banff
- Banff Tunnel Mountain Chalet Hotel
- Banff Tunnel Mountain Resort
- Tunnel Mountain Chalet