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“Fantastic hotel for Christmas in Banff”

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Banff Park Lodge Resort and Conference Centre
Ranked #7 of 33 Hotels in Banff
Certificate of Excellence
London, United Kingdom
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Fantastic hotel for Christmas in Banff”
Reviewed 2 January 2012

We just returned from a magical 2 weeks with our two sons at BPL this Christmas. This hotel has got to be the best in Banff and I would definitely return. The location is really perfect, it is so close to all the shops and restaurants, and two supermarkets. Also, it is the last pick-up stop for the ski buses, so you dont have to go around all the other hotels. The room was large with two extremely comfortable queen beds (with mattress toppers), the decor is a bit old-fashioned, but it has everything you need (fridge, coffee-maker, TV etc.) and the heater was very efficient, so we were very cosy.We also had a balcony with picture window overlooking the mountains, with stunning sunrise and sunsets. The pool area is very modern and stylish, with a swimming pool, warm pool and then a hot jacuzzi pool, as well as a steam room, which was great after a days skiing. The staff were all very friendly, professional and helpful, and our room cleaner was great. The concierges were all knowledgeable and helped us to get the right bus each morning, as well as keeping the lovely big fire going day and night. We did not eat at the hotel, there is a great place for breakfast (Melissas) just opposite, which serves HUGE pancakes. We also liked the baseball steak at the Keg round the corner. Well Done BPL - Thank you for helping to make our Christmas the best ever!

Room Tip: Ask for a room at the back with a mountain view
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  • Stayed December 2011, travelled with family
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Helpful?
1 Thank Woolos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Calgary, Canada
Level 5 Contributor
61 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 January 2012

we stayed for two days - including new years eve. the room was clean and well kept. the staff friendly and helpful. and best of all we could see the fireworks from the balcony of our hotel room. the hotel is walking distance to the resturants, shops and theater, but not on the main street so there was no street noise. it was close to the river perfect for a nice walk away from traffic. the sunday morning buffet was wonderful, and well worth the money.

Room Tip: ask for a room on the third floor on the back side! very quiet.
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  • Stayed January 2012, travelled as a couple
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1 Thank jmeyersforeman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ashby de la zouch
Level 6 Contributor
206 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 31 December 2011

nice location and staff were generally friendly and helpful. the concierge who organised the ski bus pick up etc. was always on hand and very very efficient.
the restaurant and bars were pricey even by Banff standards but overall we had a good holiday and would return (with more money0.

  • Stayed December 2011, travelled with family
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Helpful?
Thank david h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aflierjans, Manager at Banff Park Lodge Resort and Conference Centre, responded to this review, 2 January 2012
Thank you for your comments. Our location is great with the downtown just around the corner.

We are happy to see the ski bus back to their normal schedules and yes, Robin the concierge is always working hard to ensure that everybody gets on the ski bus. As one of the last bus stop in Banff on the way to the hills our guests get to sleep in a bit longer in the morning.

We are looking forward to welcoming you again in the future.
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calgary
1 review
Reviewed 30 December 2011

My wife and I have revisited the BPL for Years. This year we decided to have a Christmas away from home. The staff were wonderful from checkin to checkout. We upgraded to a jacuzzi suite just to have the shower with full body sprays. The rooms were well stocked with linens etc and the robes were a nice touch. One of the reasons we stay at the BPL is it is consistantly clean and the service is wonderful. The only downside was the turkey was not carved but one of those processed rolls and soppy stuffing. It did not fit in with the otherwise incredible buffet on Christmas day.

Room Tip: All rooms we stayed in have been good rooms but ask to not be next to the elevators because of high...
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  • Stayed December 2011, travelled as a couple
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    • Location
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Helpful?
Thank piggyCalgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aflierjans, Manager at Banff Park Lodge Resort and Conference Centre, responded to this review, 2 January 2012
Thank you for your comments. We find that many of our guests are coming back year after year for Christmas enjoying the location, our friendly staff and our festive decorated facilities.

We are glad to hear that you enjoyed one of our Deluxe Jacuzzi Rooms this year.

We are looking forward to welcoming you again in the future.
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Henderson, Nevada
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 December 2011

The first night at $185.00, the second at $235.00 was to be expected.

We checked in just after four and were rather pleased with our large room complete with round jetted tub. We quickly headed to the lounge for a beverage. The pianst was quietly playing the appropriate Christams carols while we enjoyed the ambience. The hotel has many great features and was beautifully decorated for the festive season. The staff were pleasant and accommodating.
The additional charges to our bill however would perhaps discourage our rebooking in the future. One dollar local telephone calls, $10 parking fee per day and internet charges even though we had prought our internet stick (which we were not able to use as the hotel insists upon you using their internet access) causes one to look at the other great hotels when deciding upon a short jaunt to the Rockies.

  • Stayed December 2011, travelled on business
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Helpful?
Thank Suza1064
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aflierjans, Manager at Banff Park Lodge Resort and Conference Centre, responded to this review, 2 January 2012
Thank you for your comments. We are glad to hear that you enjoyed your room, our friendly staff and our festive decorated facilities. Having the pianist playing in our lobby over the Festive Season was a pleasant surprise to many of our guests.

We have some of our guests ask us about the extra fees you mention and they wonder why we don’t “hide / include them in the room rate like other hotels do”. We believe that by having them not included, we can offer better room rates and packages for all our guests whether they use those services or not. In this past Festive Season we had a few stalls left every day in our indoor heated parkade (with the hotel full) as many of our guests arrive by bus or car pool to Banff.

We are looking forward to welcoming you again in the future.
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Calgary, Canada
1 review
Reviewed 21 December 2011

We recently held our annual staff Christmas get away at the BPL. From the initial contact with the Sales department and concluding with checkout, the hotel and their staff did not miss a beat. The organizational planning, the front desk checkin, the rooms (superb housekeeping standards) , and the service of the bell desk was warm, welcoming and efficient. The service provided by the food and beverage department was outstanding. The dining room was cozy, beautifully and tastefully decorated for the season, the service by the maitre d' and his staff smooth and unobtrusive, and the chef and his kitchen prepared a meal that was excellent value in taste, presentation and portion size.

This is a very well managed property in a wonderful location, well within walking distance of all Banff's amenities be it shopping, entertainment or a stroll by the river.

Congratulations on a job well done!!!

  • Stayed December 2011, travelled on business
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Helpful?
Thank Aseyeseeit47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VERNON
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 December 2011

I wanted to let travellers out there know our experience at this hotel. My daughter and I were trying to get 4 days together before being apart for 3 months.There were weather and budget challenges at every turn until a call to Banff Park Lodge began to breathe that "special getaway" feeling into our efforts. We had a beautiful room on the 1st floor with access til midnite to an amazing pool/hottub/steamroom area with 2 fireplaces. On several occasions I dealt with Laura Boudreau at the front desk -- we needed pillow options, we were trying to extend our stay by a night - and a day after leaving I needed help trying to make it to the airport. The pillows sent to the room were fantastic- there were no cancellations so we had to stay elsewhere for the 4th night and with her suggestions I was able to make arrangements that got me home. In her busy position at the beginning of the demanding holiday season she was never dismissive or impatient and we always felt like we were valued guests. I would like to say thanks to the staff at the Banff Park Lodge especially Laura because while you were busy doing your job you played a significant part in what is a perfect mother daughter memory. THANKS

  • Stayed December 2011, travelled with family
    • Value
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Helpful?
Thank hoonforlife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Banff Park Lodge Resort and Conference Centre

Property: Banff Park Lodge Resort and Conference Centre
Address: 222 Lynx Street, Banff, Banff National Park, Alberta T1L 1K5, Canada
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Top resorts Hotel in Banff
#6 Business Hotel in Banff
#7 Family Hotel in Banff
#9 Romantic Hotel in Banff
Price Range (Based on Average Rates): £
Hotel Class:3 star — Banff Park Lodge Resort and Conference Centre 3*
Number of rooms: 211
Official Description (provided by the hotel):
Banff Park Lodge is the only 4 Star Canada Select full-service resort hotel and conference centre with 211 rooms right in downtown Banff, in the heart of historical Banff National Park. We offer 2 restaurants, lobby bar, indoor pool with Jacuzzi and steam room, exercise facilities, self-serve laundry facilities, indoor parking and we offer Wi-Fi throughout the hotel.Our 211 spacious guest rooms are tastefully decorated and include coffee makers, in-room safe, convenience refrigerator, cable television, clock radio, direct dial telephone and voice mail system, a table with two chairs, large dresser, ample closet space, hair dryer, iron & board, individual climate control and a private balcony or patio. ... more   less 
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Also Known As:
Banff Park Lodge Resort And Conference Centre Hotel Banff
Banff Park Hotel
Banff Park Resort

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