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“Excellent hotel, extremely friendly staff, very clean rooms.”

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Banff Park Lodge Resort and Conference Centre
Ranked #7 of 32 Hotels in Banff
Certificate of Excellence
Alberta, Canada
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Excellent hotel, extremely friendly staff, very clean rooms.”
5 of 5 bubbles Reviewed 28 April 2014

Excellent hotel. Greeted by extremely friendly staff soon as we arrived. Check in was great. Rooms were very clean. Had several very good conversations with the staff, will definitely be back to the Lodge.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank avroarrow25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,846 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (255)
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English first
Calgary, Canada
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 25 April 2014

I was pleasantly surprised by my recent stay here for one night in February. The pluses are great location and good quality hotel and service for the value. The biggest negative I had was the relatively poor service at the main restaurant there. We came in fairly late for dinner, sat down, and ten mins later after no service as we were twiddling our thumbs we just left. Their loss because we ended up having a great dinner at The Bison.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sstn78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canada
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 7 April 2014 via mobile

Here's my review for BPL

CHECK IN AND OUT: Fast and no hassle at all.

STAFF: Friendly especially the ones at the concierge

ROOM: Outdated but clean and spacious. We had 2 queen beds, flat tv, mini fridge,safe box and got a mountain view. We we're facing the wall before but we just asked for a different room and got accomodated. Bathroom is small though and shower head is low, but really clean.

AMENITIES: Swimming pool, hot tub, jacuzzi, steam room and a gym. All of them are clean, the gym is just a small corner with 3 threadmills, steam room is really steamy, :) (literally, lol) can't even stay longer than 3 min.

RESTAURANT: My favorite part! :) we went for the Friday seafood buffet and it was excellent. didn't find it cheap though. they said it was 2 for 1 but they charge $44 for one. You don't reallyay that much for a buffet. for me the deal is not really a deal. But the food was great.

LOCATION: Excellent location! Can't go wrong with it, downtown is just a minute away (walking) . Close to downton but you don't get the hassle and buzzle noise as it is not really on the busy area of downtown.

DOWN SIDE: Wifi and Parking are extras. $10 a day. :( would be nice if at least the parking is free. Parking is heated, that's probably why.


OVERALL: I would stay and Recommend this hotel to anyone.

Stayed April 2014, travelled with family
Helpful?
3 Thank mekeni512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wetaskiwin, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 7 April 2014

stayed here twice, very quiet, clean spacious room, close to downtown. Amazing Sunday breakfast buffet (better to make a reservation) loved the ceasers they made at the lounge for us and would stay here again :)

Room Tip: best to book with the hotel for rooms, we booked onlint the second time and didn't get the king...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KylenJen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
57 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 5 April 2014

Overall, decent stay for two nights . We stayed here last year and decided to try again. Staff polite, restaurant wirh good food and live piano. Rooms are OK, bedding could be upgraded , great pool/ sauna areas.
WIFI is very slow and inconvenient with daily passwords.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank isema
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 5 April 2014

Booked through travelzoo. I bought the travelzoo vouvher to check out the hotel. Checking in was easy. They advised that parking was extra- 9.50 per day ( most hotels in the area do not charge) . Got to our room and they gave us a room with 2 queen beds. When I made the reservation a few weeks back I specifically asked for a king size bed, they confirmed they had that room and it was reserved for me so I called the front desk telling them they gave me the wrong room. They advised me that all the king size bed rooms were all booked and that;s all they had left for me. That was a big disapointment for me. Was this because I had a travelzoo voucher or is this how they always work??? If I book a room with a king size bed, have it confirmed - i expect a room with king size bed.

We stayed in the two queen room which was okay.I bit on the noisy side as we were at the corner of the entrance , Our view was a wall. Hmmm. I called for the wifi password and they told me there was an extra $10.00 charge per day for wifi ( okay another charge that other hotels in the area do not collect).

The reason I gave it 4 stars is because the location cannot be beat. I loved that. The restaurant in the hotel was awesome and the staff was friendly.

I think I would return but my concern would be getting the room I booked, not what's left over.

The travelzoo was an opportunity for the hotel to get me as a regular customer ( yes, i am a regular Banff visitor) ... instead they used it as a filler for their rooms. That's too bad,

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TheresaHu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penticton, Canada
Level Contributor
155 reviews
134 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 bubbles Reviewed 4 April 2014

We had a nice room here. It was spacious with a couch and a comfortable, King size bed,large flat screen TV. Our room had a balcony .The hotel is walking distance to town ,restaurants etc. Although we liked our room I think there are better options in Banff. The wifi is not free. The hotel does not have a free breakfast and parking costs $10 a night. They have a few free spots out back but if they are taken you have to park on the street which is time limited or pay the hotel to park in the underground parkade. Our room was very clean and the housekeeping came in everyday no matter what time we went out. The hotel is a block from the river and you can walk the Fenland train which is a worthwhile short 2km walk .We will most likely stay somewhere else next time that has free wifi.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MichelleGee8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Banff Park Lodge Resort and Conference Centre

Property: Banff Park Lodge Resort and Conference Centre
Address: 222 Lynx Street, Banff, Banff National Park, Alberta T1L 1K5, Canada
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Top resorts Hotel in Banff
#6 Business Hotel in Banff
#7 Family Hotel in Banff
#9 Romantic Hotel in Banff
Price Range (Based on Average Rates): £
Hotel Class:3 star — Banff Park Lodge Resort and Conference Centre 3*
Number of rooms: 211
Official Description (provided by the hotel):
Banff Park Lodge is the only 4 Star Canada Select full-service resort hotel and conference centre with 211 rooms right in downtown Banff, in the heart of historical Banff National Park. We offer 2 restaurants, lobby bar, indoor pool with Jacuzzi and steam room, exercise facilities, self-serve laundry facilities, indoor parking and we offer Wi-Fi throughout the hotel.Our 211 spacious guest rooms are tastefully decorated and include coffee makers, in-room safe, convenience refrigerator, cable television, clock radio, direct dial telephone and voice mail system, a table with two chairs, large dresser, ample closet space, hair dryer, iron & board, individual climate control and a private balcony or patio. ... more   less 
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Also Known As:
Banff Park Lodge Resort And Conference Centre Hotel Banff
Banff Park Hotel
Banff Park Resort

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