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“Like Me, This Hotel Could Use a Facelift”

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Banff Park Lodge Resort and Conference Centre
Ranked #8 of 32 Hotels in Banff
Certificate of Excellence
Calgary
Level Contributor
530 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
“Like Me, This Hotel Could Use a Facelift”
Reviewed 5 July 2014

My wife and I stayed in the Banff Park Lodge about 15 years ago and enjoyed it. The location is quite convenient to the restaurants and shops of Banff Avenue, etc. But the hotel feels and smells a bit dated. We booked online and did not realize that the underground parking and internet access each cost additional $10. The room information said that there was climate control in the room but the room did not have air conditioning - only an ineffective radiator through which cold water is circulated. On the positive side, the room was quiet and we did sleep well. The buffet breakfast at the hotel restaurant was good - cost $20.

Room Tip: What they think is a room with a view may not be what you want - if you want a view describe to the...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Richard289
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,937 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (266)
Date | Rating
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English first
Philadelphia, Pennsylvania
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 5 July 2014

For being so close to downtown Banff, this hotel was very quiet and private (and we stayed during Canada Day with a first floor room facing the street!). It was our most expensive hotel stay, but it was worth the extra bucks for fancier accommodations. The lobby is lovely and the restaurants and bars seem nice. There is an gym, hot tub, and pool, all of which we did not take advantage of but saw many families going to a from. Our bathroom had one of those fancy shower heads that sprays water up and down our body. It felt like being in our very own mini-spa! The beds are big, and pillows are comfy. The hotel offers a "pillow menu," which allows you to choose soft, medium, or firm pillows if the ones in your room are not up to par. The room also offered a mini-fridge, which as handy for our drinks.
It was our last day so we had to figure out what to do with our bear spray. We gave it to the concierge who said he gives them out to the hotel guests. TIP: Don't buy the expensive bear spray that can run you upwards of $45...just ask a hotel front desk. You live and learn :)

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bui101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baton Rouge
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 5 July 2014

Absolutely satisfied. Everything was outstanding. Great location. Stayed here as part of a tour so I did not have any other choices, but I cannot imagine getting a better place. Great shopping. Just overall one of our best hotel experiences.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Deltatraveler2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 July 2014

Reservation details from Hotels.com were room with "Balcony, Mountain view"
The room had neither. It was at an entrance on the ground floor so the sliding doors did not open for security reasons and it made the room stuffy. They were still showing vacancies so it was not the only available room. The front desk said they did not see the web site information and it not count.

The check in time is very late 4pm, even though check out is the standard 11am.

Room Tip: Lots of other hotels in town.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NikonGuy18105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orange, California
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 29 June 2014

The hotel is about a block away from a pedestrian trail along the edge of the river, and about 2 blocks away from the main shopping street. You can follow the river trail about a mile to see the waterfalls. Be forewarned that there are multiple steps up and down near the falls. The hotel also has a pool and Jacuzzi, along with a couple of restaurants. There are other restaurants across the street and more around the corner. The town of Banff is not very big so it is easy to get around on foot.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank B0bTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 June 2014

This hotel has a great location. Quiet (a couple of blocks off main street) yet close to downtown shopping. Our room was spacious and had a small balcony from which we could see the mountains. The room was clean and comfortable. The fridge was under the 2nd vanity which was a bit odd but at least it was cold!! We walked to our breakfast and dinner locations and had a beautiful walk along the paved path next to the river!! Underground parking and a few surface spots for larger SUV's. Melissas for breakfast was across the street!! Well worth the stop!!

Room Tip: Mountain View rooms are nice but they would likely all be west facing which is hotter. I don't b...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Allen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 June 2014

Pro
-good location, 2 blocks from Banff Ave
-friendly valet and front desk staff, readily offered directions
-large room and LCD TV
-underground parking lot has lots of space
-competitive room rates
-2 sinks

Con
-1970's wash room
-dark room, lack of lighting
-soft bed

Not sure if I'll stay again, probably try a hotel with updated rooms.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 230Ray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Banff Park Lodge Resort and Conference Centre

Property: Banff Park Lodge Resort and Conference Centre
Address: 222 Lynx Street, Banff, Banff National Park, Alberta T1L 1K5, Canada
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Top resorts Hotel in Banff
#6 Business Hotel in Banff
#7 Family Hotel in Banff
#9 Romantic Hotel in Banff
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Banff Park Lodge Resort and Conference Centre 3*
Number of rooms: 211
Official Description (provided by the hotel):
Banff Park Lodge is the only 4 Star Canada Select full-service resort hotel and conference centre with 211 rooms right in downtown Banff, in the heart of historical Banff National Park. We offer 2 restaurants, lobby bar, indoor pool with Jacuzzi and steam room, exercise facilities, self-serve laundry facilities, indoor parking and we offer Wi-Fi throughout the hotel.Our 211 spacious guest rooms are tastefully decorated and include coffee makers, in-room safe, convenience refrigerator, cable television, clock radio, direct dial telephone and voice mail system, a table with two chairs, large dresser, ample closet space, hair dryer, iron & board, individual climate control and a private balcony or patio. ... more   less 
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Also Known As:
Banff Park Lodge Resort And Conference Centre Hotel Banff
Banff Park Hotel
Banff Park Resort

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