I stayed here in June of 2012. I had a wonderful experience. The Front Desk staff made me feel like an important guest. The Housekeeping staff was very friendly as well, she noticed our "Do Not Disturb Sign" and still asked if we wanted service. This was excellent, because we almost forgot to take the sign off, and we did want service!
I was a little surprised with my bill when I saw local calls were charged, but it's not like they cost that much, and it was probably cheaper than using my cell phone anyway.
The pool was just beautiful, it has a nice decorative waterfall. The water did not have chlorine, it was a saltwater pool, way more gentle on the eyes when some did get splashed.
The Hotel is also in a great location of banff, it's just a couple blocks from the main street with all the shopping and restaurants. It was nice to be able to walk back to the hotel after a big splurge in the restaurants and stores.
The only issue I experienced was the keys not working. Probably because I had it next to my cell phone. The front desk staff were very professional, asked for ID as was expected.
Overall, a great stay!
- Official Description (provided by the hotel):
- This fine Banff resort welcomes you to experience a restful stay amid the grand surroundings of the Canadian Rocky Mountains. This intimate boutique Banff hotel offers 99 guestrooms and suites that are spacious and thoughtfully appointed. Guests of the Delta Banff Royal Canadian Lodge can enjoy fine dining in the Evergreen Restaurant one of Banffs best kept secrets, or a visit to the Grotto Spa. Relax, unwind, and rejuvenate with the soothing sounds of water flowing peacefully over the rundle rock waterfall in the hot mineral pool and luxurious whirlpool. Also a great place for a meeting in Banff! ... more less
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- Also Known As:
- Delta Banff Royal Canadian Hotel Banff
- Banff Delta