Good quality rooms, great location, plenty of parking underneath.
The staff working the restaurant and bar would rather be somewhere else, and it shows. Ages to get seated for breakfast even though staring at a table ready to be occupied. Many tables uncleared, and the staff moving at snails pace. Need a coffee? Ask one of the staff standing in their drinks dispensing area ... Drinking coffee. Food run out at the buffet? .... Go to drinks cubby and tell one of the staff drinking coffee....
The "Business Center" is a coin operated PC in the basement. Slowest PC in the world. Took 7 minutes to get to email login screen... Had only 8 minutes left before I'd need another $2.... And I'd already made two trips because reception omitted to mention I'd need coins....
One of the two draft beers the bar offers ran out the first night. Was still out when we left two days later...
Housekeeping staff were very friendly, and the Concierge was a star... But otherwise it's just a nice property in a good location looking for new management.
- Official Description (provided by the hotel):
- This fine Banff resort welcomes you to experience a restful stay amid the grand surroundings of the Canadian Rocky Mountains. This intimate boutique Banff hotel offers 99 guestrooms and suites that are spacious and thoughtfully appointed. Guests of the Delta Banff Royal Canadian Lodge can enjoy fine dining in the Evergreen Restaurant one of Banffs best kept secrets, or a visit to the Grotto Spa. Relax, unwind, and rejuvenate with the soothing sounds of water flowing peacefully over the rundle rock waterfall in the hot mineral pool and luxurious whirlpool. Also a great place for a meeting in Banff! ... more less
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- Also Known As:
- Delta Banff Royal Canadian Hotel Banff
- Banff Delta