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“best in banff!”

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Fairmont Banff Springs
Ranked #2 of 34 Hotels in Banff
Certificate of Excellence
GreenLeadersSilver level
Reviewed 15 July 2014

Without a doubt this is the place to stay when you are in Banff. It is a castle in the mountains :)
The location is brilliant with wonderful view of the mountains and the Bow river from the rooms and a short walk from the Banff downtown. I did not have the opportunity to use the spa but I was told it was worthwhile.
The only drawback is that it is a bit expensive and things like wifi, parking and breakfast are not included.

Room Tip: Not all rooms are of the same size. Ask for a larger room if you have kids. Ask for the rooms with t...
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  • Stayed: March 2014, travelled on business
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Thank cm_yyz1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FBS1888, Manager at Fairmont Banff Springs, responded to this reviewResponded 23 July 2014

Thank you for your positive review. Yes, the Willow Stream spa is award winning and a lovely retreat within the hotel. Perhaps next time you can personally indulge!

The Fairmont Banff Springs

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4,078 - 4,084 of 6,926 reviews

Reviewed 15 July 2014

The views from your hotel are awesome, you really find yourself saying wow every couple minutes. Please believe from a guy that has lived in the Colorado mountains for 40 years, this is beautiful. Of course the hotel itself is old world national park huge, cool and classy. Take time to explore all the cool rooms.but the trip was made perfect by the staff. The bellman Mohamed who tracked down a landscape employee to tell me about a flower, to our fantastic gold level staff, I apoligize if I don't spell their names correctly, but Icumee, Hanna May, Jerren and Phoebi, genuinely want to please, they listen, they never seemed put off by our request but rather wanted to make it happen, almost as if a friend were helping. Jerren listen to our comments not just ask how is your vacation, but really listened to see if he might know how to make it even better.
The entire Banff experience was great,( except that one male waiter at Grizzely House) yea it is a tourist trap in high season with buses of camera wielding gawkers, but you can figure out how to a avoid that

Room Tip: Go for the river view, if you can go Gold level. Rooms are typical old hotel smaller than modern, de...
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  • Stayed: July 2014, travelled as a couple
    • Rooms
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1  Thank Fttdin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this reviewResponded 16 July 2014

We are delighted to receive your review and hear of your positive and engaging experiences at The Fairmont Banff Springs. Thank you so much for taking the time to share.

The Fairmont Banff Springs

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Reviewed 15 July 2014

My wife and I flew into Calgary to drive through the Rockies to the west coast. Stay at the Banff springs was great. Fantastic hotel with character. Valet and front desk staff were great. This will be our hotel of choice the next time we are in the area.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Fairmont Hotels & Resorts
1  Thank BobK061
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this reviewResponded 16 July 2014

We are delighted to be your hotel of choice in Banff. Thank you!

The Fairmont Banff Springs

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Reviewed 15 July 2014

Visited just after New Year and stayed on the club level. The Christmas decorations were still up so the castle-like hotel felt quite magical. The hotel, the views, the service, the food, the spa and the heated outdoor pool (while snowing) were all spectacular. The room was a little small but we spent more time exploring the hotel, Banff and the surrounding area so that was OK. The hotel seemed very quiet but it was still necessary to book tables for dinner if you ate in the hotel.

Room Tip: The club level was good value as the room was smallish but the club lounge was spacious, had a lovel...
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  • Stayed: January 2014, travelled as a couple
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Thank ozzie_wanderlust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this reviewResponded 16 July 2014

Thank you for visiting over the holidays and for your positive review of Fairmont Gold.
We hope you will return again.

The Fairmont Banff Springs

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Reviewed 15 July 2014

This is truly a castle in the Rockies where you can enjoy all the best of the Rockies right at your doorstep. We have stayed numerous times but this year we took our 8 year old grandson from Vancouver who enjoyed every minute of our stay. Fairmont is amazing but the BSH is the VERY BEST!!!

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Fairmont Hotels & Resorts
1  Thank Donna K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this reviewResponded 15 July 2014

Thank you for your loyalty! We are so pleased that you could bring your grandson to enjoy The Fairmont Banff Springs with you. Thank you for sharing.

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Reviewed 14 July 2014

The Fairmount Banff Springs Hotel is a "must stay" for anyone who wishes to be treated like royalty. My Queen and I had one night's stay in this "Castle" an escape from reality, well deserved and well worth every penny.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Fairmont Hotels & Resorts
1  Thank Paul E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this reviewResponded 15 July 2014

Thank you so much for sharing your positive experience with Trip advisor viewers as well as our team. We read each and every review and care about our guest feedback very much.

The Fairmont Banff Springs

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Reviewed 14 July 2014

The hotel is beautiful inside and out! The view from our room was breathtaking of the river and mountains, but the view is gorgeous from all areas of the hotel. The hotel staff were incredible from the lobby to the restaurants. The food was also delicious. Our room was very small and the bathroom needed updating. The toilet didn't work properly and the tub felt dirty or gritty. You had to shut the door of the bathroom in order to move around. We stayed at the hotel because it was the location of our friends' wedding. I went to the spa to get my hair done and the hairdresser did not show. When the manager called someone to come in on their day off, I was an hour behind schedule and they had to find someone else to do my makeup because the person that I was suppose to have, had another client by then. It all work itself out but it was stressful since these appointments had been made months in advance. Overall, the hotel is spectacular but you may want to get an updated room so you are not disappointed.

  • Stayed: July 2014, travelled with friends
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Review collected in partnership with Fairmont Hotels & Resorts
1  Thank Krista P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this reviewResponded 15 July 2014

Thank you for your review. We are certainly sorry to learn of your concerns with the salon bookings as it is certainly our standard to provide a relaxing experience and can appreciate your disappointment when the unexpected occured. We will share your review with the team there, as we know they will care very much about it. This is not typical in any way of the experience we provide in this area and we do apologize.

The Fairmont Banff Springs

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Additional Information about Fairmont Banff Springs

Address: 405 Spray Avenue, Banff, Banff National Park, Alberta T1L 1J4, Canada
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Banff
#1 Family Hotel in Banff
#1 Top resorts Hotel in Banff
#1 Luxury Hotel in Banff
#2 Business Hotel in Banff
#2 Spa Hotel in Banff
#2 Romantic Hotel in Banff
Price Range: £280 - £487 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Banff Springs 4*
Number of rooms: 770
Official Description (provided by the hotel):
Located in the heart of Banff National Park, a UNESCO World Heritage Site, the world famous Fairmont Banff Springs resort stands as a landmark in the picturesque alpine town of Banff. This year round luxury resort is styled after a Scottish baronial castle and offers guests spectacular mountain and valley views, a championship golf course during the summer, unparalleled skiing in the winter, and an award-winning European-style spa, the Willow Steam Spa. ... more   less 
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Also Known As:
The Fairmont Banff Springs Hotel Banff
Fairmont Banff Springs Hotel
Fairmont Banff Hotel
The Fairmont Banff Springs Banff
Fairmont Hotel Banff
Banff Fairmont

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