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“A Dream come true.”

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Fairmont Banff Springs
Ranked #2 of 32 Hotels in Banff
Certificate of Excellence
GreenLeadersSilver level
Niagara Falls, Canada
Level Contributor
208 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
“A Dream come true.”
Reviewed 14 August 2014

I saw this for the 1st time 50 yrs ago.. I always felt I couldn't afford it.. Well let me tell you, it was SO worth it.. The room with the view, the dinner on the patio, the Buffet Breakfast, was the best ever. The valet parking was just lovely.. I felt Rich.. I am richer for the experience.. I will never forget. The room was so clean, beautiful comfy bed & pillows, sheets, housecoats, towels the best. The staff was attentive, helpful, considerate, professional & caring.. Entertainment nice. :)

Room Tip: With a View
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Green Features: Great... in all areas The have a Green Leaders Silver level rating.
  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Loretta B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review, 15 August 2014
We are delighted you came and equally so that you had such a memorable time. Thank you for sharing.

The Fairmont Banff Springs
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6,250 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,482)
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English first
Oshawa, Canada
Level Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 14 August 2014

There's nothing much to say this hotel is perfect your close to all major activities in Banff and the Fairmont even has its own activities such as horseback riding and rafting on the river. The animals are dosile its not uncommon to see deer and elk within 5 feet of you. Breathtaking views and in fact I used to work there so I've seen every room there is. Beautiful. That sums it up

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jessejamessmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review, 15 August 2014
Thank you for sharing. There is certainly an abundance of wildlife as you mention in Banff National Park. We kindly request that visitors keep their distance while enjoying/taking photographs for the animal's protection and yours. Many thanks and we hope to see you again.

The Fairmont Banff Springs
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Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 August 2014

We have stayed here twice and just love the way Fairmont does everything. Our room had the most magnificent view over snow covered mountains and while the room was not large it was very well appointed. Everything else about the hotel is on a grand scale. The food was amazing and the location was just a short stroll into town. The spa was excellent.

Room Tip: As this is an historic hotel where there are restrictions about renovations some of the rooms are sm...
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Green Features: All Fairmont hotels we have visited have a very comprehensive environmental program
  • Stayed September 2013, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review, 15 August 2014
Thank you for your review and for returning! We appreciate your loyalty.

The Fairmont Banff Springs
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British Columbia, Canada
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 August 2014

I cannot say enough great things about our stay here. Check-in was extremely easy and friendly. Had mentioned it was our anniversary and there was a complimentary bottle of champagne waiting for us in our room. I cannot say enough about how wonderful the staff was there.Tristan at the Valet check-in, so friendly and Kane at Hotel reception was amazing and full of great advice! We had the Queen Fairmont View Room and the views were out of this world!!

The building itself is fantastic, as well as all of the grounds. Room was clean and quaint, perfect for a couple. Loved the Rundle Lounge for live music and drinks. Pools amazing and if you are there treat yourself to something at the Willow Stream Spa.

It was our first time staying here, and thanks to the friendliness of the staff, we will be back!!

Room Tip: Always get the room with a view. We had room 617, overlooking the courtyard and the Bow River. Ama...
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank goldenmumkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review, 15 August 2014
Thank you for your positive review and thank you for spending your anniversary here with us.

The Fairmont Banff Springs
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manhattan Beach, California
Level Contributor
134 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 14 August 2014

I visited this hotel for a business conference. As far as the general setting goes, it is the usual iconic Fairmont piece of real estate. That in itself is unbeatable. But as many hotels on fabulous real estate do, they let the location sell the property, and then they lag in other areas. And that was the case here. Good points were the amazing view from the terrace while having drinks. The quaint siting of the buildings, which was nice for a conference. The easy accessibility to outdoor activities. But after that, service was above average (mostly college students on summer vacation, it seemed) and the decor and upkeep of the place was well below average. For example, every afternoon for 3 days, we sat on the terrace for a cocktail. Every day, they were out of the local beer. Every afternoon, they ran out of at least one food item on the simple menu, by 6pm! In its defense, with it being a castle, yes, the bathrooms were tiny, and in some instances the rooms were oddly configured. It being a castle, that is totally understood. But the decor throughout the property is simply tired. Overall, it lacked the attention to detail that I would expect of a Fairmont.

  • Stayed August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank GoodToGoGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review, 14 August 2014
Thank you. We appreciate your feedback and we will certainly work on the areas shared as our standards are higher than that you have detailed and we care about it very much.

The Fairmont Banff Springs
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High River, Canada
Level Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 13 August 2014

Stayed two nights in a King Room, with a Great View of the Bow Falls. Clean, excellent service,
Staff wonderful, dressed immaculately. Food beyond good!...You don't have to leave the hotel, unless you want to venture down the short walk into Banff Town. There are wonderful shops, restaurants for everyone, swim pools hot tubs. And the best of the best...the SPA and the Mineral Spa pool. Treat yourself, Indulge..you won't regret anyo it.

Room Tip: Corner Suites are wonderful I don't think there would be a bad location at all.
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Green Features: Linens changed every three days. Recylcle in room They have the Green-Service
  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yetiman508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review, 14 August 2014
Thank you for visiting from High River and for sharing your experience on Trip Advisor. We are so pleased to read that you had a memorable time.

The Fairmont Banff Springs
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Malibu
2 reviews
Reviewed 13 August 2014

Great historic building, good location.
Very well kept property, but extremely small rooms and even smaller bathrooms, for the price.
great spa facility, but unless you have treatments, there is a $49 cost per day to use the steam and hot tub. at these prices I think this is outrageous.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Leonard O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review, 14 August 2014
We appreciate your feedback. Thank you very much.

The Fairmont Banff Springs is a UNESCO World Heritage site, and is over 125 years old. While we maintain the property in a manner that provides our guests with modern conveniences and luxury, in many cases we have not changed the size of guestrooms or bathrooms in the main building due to the original architecture.

We do have a wide selection of room types and can certainly offer options at time of booking for larger rooms in a variety of locations on the resort property.
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Additional Information about Fairmont Banff Springs

Property: Fairmont Banff Springs
Address: 405 Spray Avenue, Banff, Banff National Park, Alberta T1L 1J4, Canada
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Banff
#1 Top resorts Hotel in Banff
#1 Family Hotel in Banff
#2 Romantic Hotel in Banff
#2 Business Hotel in Banff
#2 Spa Hotel in Banff
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Fairmont Banff Springs 4*
Number of rooms: 770
Official Description (provided by the hotel):
Located in the heart of Banff National Park, a UNESCO World Heritage Site, the world famous Fairmont Banff Springs resort stands as a landmark in the picturesque alpine town of Banff. This year round luxury resort is styled after a Scottish baronial castle and offers guests spectacular mountain and valley views, a championship golf course during the summer, unparalleled skiing in the winter, and an award-winning European-style spa, the Willow Steam Spa. ... more   less 
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Also Known As:
The Fairmont Banff Springs Hotel Banff
Fairmont Banff Springs Hotel
Fairmont Banff Hotel
The Fairmont Banff Springs Banff
Fairmont Hotel Banff
Banff Fairmont

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