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Fairmont Banff Springs
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Reviews (7,211)
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4,664
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4,182 - 4,187 of 7,211 reviews
Reviewed 15 August 2014

The room we booked promised to be a very special one with a nice view and was called a deluxe whatever room. There was just enough room to put the 2 queen beds and some other furniture in the room, there was hardly any space left to put our suitcases. The bathroom was so small I could not stand in front of the sink because it was to narrow, On one side the wall and on the other side the glas panel of the shower-area.There was one really small window in the room that could only be opend at the bodemhalf for a couple inches.

  • Stayed: August 2014, travelled with family
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    • Sleep Quality
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Review collected in partnership with Fairmont Hotels & Resorts
1  Thank Frits T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this reviewResponded 15 August 2014

Thank you for your review. We are sorry to hear of your disappointment and will be in touch directly with you soon.

The Fairmont Banff Springs

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2014

I saw this for the 1st time 50 yrs ago.. I always felt I couldn't afford it.. Well let me tell you, it was SO worth it.. The room with the view, the dinner on the patio, the Buffet Breakfast, was the best ever. The valet parking was just lovely.. I felt Rich.. I am richer for the experience.. I will never forget. The room was so clean, beautiful comfy bed & pillows, sheets, housecoats, towels the best. The staff was attentive, helpful, considerate, professional & caring.. Entertainment nice. :)

Room Tip: With a View
  • Stayed: July 2014, travelled as a couple
    • Value
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Thank Loretta B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this reviewResponded 15 August 2014

We are delighted you came and equally so that you had such a memorable time. Thank you for sharing.

The Fairmont Banff Springs

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2014

There's nothing much to say this hotel is perfect your close to all major activities in Banff and the Fairmont even has its own activities such as horseback riding and rafting on the river. The animals are dosile its not uncommon to see deer and elk within 5 feet of you. Breathtaking views and in fact I used to work there so I've seen every room there is. Beautiful. That sums it up

  • Stayed: December 2013
    • Value
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Thank jessejamessmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this reviewResponded 15 August 2014

Thank you for sharing. There is certainly an abundance of wildlife as you mention in Banff National Park. We kindly request that visitors keep their distance while enjoying/taking photographs for the animal's protection and yours. Many thanks and we hope to see you again.

The Fairmont Banff Springs

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Reviewed 14 August 2014

We have stayed here twice and just love the way Fairmont does everything. Our room had the most magnificent view over snow covered mountains and while the room was not large it was very well appointed. Everything else about the hotel is on a grand scale. The food was amazing and the location was just a short stroll into town. The spa was excellent.

Room Tip: As this is an historic hotel where there are restrictions about renovations some of the rooms are small however the grand overall feeling of the hotel compensates for this.
  • Stayed: September 2013, travelled as a couple
    • Location
    • Rooms
    • Service
Thank DingleyDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this reviewResponded 15 August 2014

Thank you for your review and for returning! We appreciate your loyalty.

The Fairmont Banff Springs

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2014

I cannot say enough great things about our stay here. Check-in was extremely easy and friendly. Had mentioned it was our anniversary and there was a complimentary bottle of champagne waiting for us in our room. I cannot say enough about how wonderful the staff was there.Tristan at the Valet check-in, so friendly and Kane at Hotel reception was amazing and full of great advice! We had the Queen Fairmont View Room and the views were out of this world!!

The building itself is fantastic, as well as all of the grounds. Room was clean and quaint, perfect for a couple. Loved the Rundle Lounge for live music and drinks. Pools amazing and if you are there treat yourself to something at the Willow Stream Spa.

It was our first time staying here, and thanks to the friendliness of the staff, we will be back!!

Room Tip: Always get the room with a view. We had room 617, overlooking the courtyard and the Bow River. Amazing!!! Worth any extra cost.
  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank goldenmumkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this reviewResponded 15 August 2014

Thank you for your positive review and thank you for spending your anniversary here with us.

The Fairmont Banff Springs

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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