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Fairmont Banff Springs
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Reviews (7,211)
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4,664
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4,180 - 4,185 of 7,211 reviews
Reviewed 15 August 2014

In the world of special places Banff Alberta ranks as one of the most beautiful. There are many suitable hotels in Banff, however if you are truly wanting to make it a 5 star experience you need to stay here. Linens, bed, wifi, tv, etc are all Fairmont quality. Location well if you consider being in a postcard awesome,this is it. The hotel has character beyond character, you need to get out and walk the halls of the grand castle. The staff are professional and very willing to help. The spa is awesome, well worth the visit.

Stayed: July 2014, travelled with family
2  Thank oakvilleadvisor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this reviewResponded 18 August 2014

Thank you for visiting from Ontario and for your positive review. We are pleased that you enjoyed your stay.

The Fairmont Banff Springs

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Reviewed 15 August 2014 via mobile

Checked in a day early and had problems with the heating in the room - the hotel was full and the staff got me into another hotel for the night and had a room waiting for me on return - customer service is excellent - the rooms are a bit on the small side but with this being such an outdoor place it doesn't matter - great experience

Stayed: August 2014, travelled with friends
1  Thank veritas5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this reviewResponded 18 August 2014

Thank you so much for your kind review. We are pleased we were able to assist.

The Fairmont Banff Springs

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2014

The room we booked promised to be a very special one with a nice view and was called a deluxe whatever room. There was just enough room to put the 2 queen beds and some other furniture in the room, there was hardly any space left to put our suitcases. The bathroom was so small I could not stand in front of the sink because it was to narrow, On one side the wall and on the other side the glas panel of the shower-area.There was one really small window in the room that could only be opend at the bodemhalf for a couple inches.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Fairmont Hotels & Resorts
1  Thank Frits T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this reviewResponded 15 August 2014

Thank you for your review. We are sorry to hear of your disappointment and will be in touch directly with you soon.

The Fairmont Banff Springs

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Reviewed 14 August 2014

I saw this for the 1st time 50 yrs ago.. I always felt I couldn't afford it.. Well let me tell you, it was SO worth it.. The room with the view, the dinner on the patio, the Buffet Breakfast, was the best ever. The valet parking was just lovely.. I felt Rich.. I am richer for the experience.. I will never forget. The room was so clean, beautiful comfy bed & pillows, sheets, housecoats, towels the best. The staff was attentive, helpful, considerate, professional & caring.. Entertainment nice. :)

Room Tip: With a View
  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Loretta B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this reviewResponded 15 August 2014

We are delighted you came and equally so that you had such a memorable time. Thank you for sharing.

The Fairmont Banff Springs

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Reviewed 14 August 2014

There's nothing much to say this hotel is perfect your close to all major activities in Banff and the Fairmont even has its own activities such as horseback riding and rafting on the river. The animals are dosile its not uncommon to see deer and elk within 5 feet of you. Breathtaking views and in fact I used to work there so I've seen every room there is. Beautiful. That sums it up

  • Stayed: December 2013
    • Value
    • Location
    • Rooms
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Thank jessejamessmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this reviewResponded 15 August 2014

Thank you for sharing. There is certainly an abundance of wildlife as you mention in Banff National Park. We kindly request that visitors keep their distance while enjoying/taking photographs for the animal's protection and yours. Many thanks and we hope to see you again.

The Fairmont Banff Springs

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