We stayed at Lake Louise the two nights before arriving here. I am sure that didn't help, because that Fairmont was wonderful. Anyway, arrived to check in at 2 pm, they said it would take until 4, checked bags and went downtown. It was not until 6:20 pm when we got a call letting us know the room was ready. My wife said to them, it was suppose to be ready at 4. The response was, "well, it's ready now". Got to the room and it was very warm. The AC was blowing warm air. Called down, and they said that was as good as it gets. They did have two portable fans we used. We opened the window across the hall and left our door opened to get cross ventilation. We also had to use an aerosol can to prop our window open in the room. Not the $500 a night experience I was looking for. Anyway, next morning we checked out a day early (no penalty).
Maybe just bad luck but I'm not going back. P.S breakfast buffet was good.
- Official Description (provided by the hotel):
- Located in the heart of Banff National Park, a UNESCO World Heritage Site, the world famous Fairmont Banff Springs resort stands as a landmark in the picturesque alpine town of Banff. This year round luxury resort is styled after a Scottish baronial castle and offers guests spectacular mountain and valley views, a championship golf course during the summer, unparalleled skiing in the winter, and an award-winning European-style spa, the Willow Steam Spa. ... more less
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- Also Known As:
- The Fairmont Banff Springs Hotel Banff
- Fairmont Banff Springs Hotel
- Fairmont Banff Hotel
- The Fairmont Banff Springs Banff
- Fairmont Hotel Banff
- Banff Fairmont