It's a grand property but with the Gold experience the staff are the greatest asset. They turned a fun little getaway into a great, memorable trip. It was a busy summer weekend yet the impeccable service made us feel like we were the only guests. Our room was tiny (really tiny) but we only slept there; we relaxed in the quiet private lounge with handy refreshments, the reading room or found isolated benches to appreciate the views.
The difficulty we are left with is whether our next trip is back to Banff Springs Gold or try Chateau Lake Louise Gold.
aside to hotel management: the above does not apply to the lady in The Wine Boutique. she was very disappointing.More
- Free Wifi
- Free Parking