We were greeted by a hired staff person who was very nice. She showed us around and made us feel welcome. She let us put fruit in the refrigerator and showed us how to make coffee or tea for ourselves. She was the one who served breakfast in the morning. The bedroom and bathroom were clean. We never did meet the owners though they lived upstairs. Since our room was below the family living area it was subjected to noise from footsteps on the floor above our heads. Someone was up late into the night and sometimes in the middle of the night. Since we toured during the daytime, our primary purpose for staying at this B & B was to get some good sleep at night. Due to the noise from above, we could not sleep and would not recommend this B & B to anyone for that reason.