Banff Center is a beautiful setting and it is obviously popular for conferences. However, despite the other reviews I found the hotel and service a disappointment. Reception while definitely polite simply was not informative. I asked some questions the first day and they gave me an answer, but it was not clear -- I did not understand why I was being charged so much for meal packages but there seemed to be so little. The meal package I had with the conference was forced on me with my conference enrollment. Other than a few conference snacks I did not take advantage of the package. Why, well mainly because I was busy over lunch preparing for my presentation. Dinner which I would have taken advantage of, was not included, and the package added on 100 to the bill daily. The parking is outside of the hotel in a down the hill lot which is fine, but on the second day when other conferences were in full swing, it was difficult because if you left your spot there may not be a spot for you when you came back. The hotel is about 2 km from town so you can walk, but you had better be in shape. Fitness area is lovely, but it is outside in another building and it was raining, so be prepared. The walls of the rooms are thin so you an hear people sneeze in the next room.
The wifi is excellent and does connect very well. I was on the road side so it was also noisy from the cars or someone starting up their vehicle in the morning and playing loud music. Not the hotels fault but annoying
Beds are good, but the pillows are pretty soft.
So...I think that it is good, but it has a dorm like feel to it, and the price is high, but for Banff maybe not so bad. If you do not have a car it is not easy to get around, but if you are fit and able its ok.
I think the overall service and information could be better, and it may be that my experience is with newer or younger staff......but it was odd.
- Official Description (provided by the hotel):
- Banff Centre for Arts and Creativity exists to inspire artists and leaders to make their unique contribution to society. Located in the vibrant mountain destination of Banff, Alberta in the Canadian Rockies, Banff Centre offers professional conference facilities and services for groups of up to 1,000 delegates. Banff Centre is a renowned site for Canadian and international business, government, research, scientific, and educational meetings. Banff Centre's inspirational setting and creative, educational environment provide the essential framework for productive learning and engagement. ... more less