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“Great Lodge”
4 of 5 bubbles Review of Rundlestone Lodge

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Rundlestone Lodge
Ranked #8 of 32 Hotels in Banff
Certificate of Excellence
Chicago
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great Lodge”
4 of 5 bubbles Reviewed 20 September 2008

The hotel staff is very friendly and helpful. They booked all my tours for me and made my stay in Banff an enjoyable one. The hotel rooms are comfy with a king size bed. My room (212) had a balcony overlooking Banff Ave. Restaurant was good, nothing spectacular. Drinks at the bar were great, although a bit overpriced. Nice lounge with a warm fireplace to sit and enjoy your drinks. Overall I had a great time in Banff and I would definitely stay at the Rundlestone again.

  • Stayed September 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nightowl1517
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,085 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (250)
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English first
Edmonton
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 17 September 2008

we had stayed here before but this visit was definitely memorable. We had pulled our blankets back and found some little unwanted visitors in bed with us. BED BUGS! we had alerted the front desk and to our surprise they already knew. and obviously it was no big deal to them... they were not the ones sleeping there. it didn't end there...the worst part is we took "them" home with us.

  • Stayed September 2008, travelled as a couple
    • Value
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    • Check-in / front desk
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    • Cleanliness
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    • Business service (e.g., internet access)
Helpful?
4 Thank jewelleeEdmonton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
frnchboi
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 17 September 2008

stayed here in the past two years....seemed to be a well taking care hotel...but when we returned this year we had a hard time sleeping nothing but noise...so we complained they said they wouldnt change rooms for us until i threatned to leave then they gave us a better room...so i thought.. we slept good tell my wife woke up in the middle of the night to go to washroom..when came back to bed she seen bed bugs crawling on my face..she freaked out woke me up and i flipped... we caught a couple bed bugs in a jar..the we went to complain... all they said was sorry... no rebat nothing....this was absolutly horrifying....i will never go here again...my wife is now nervous to go into hotels...she checkin our sheets now...

  • Stayed September 2008
    • Value
    • Location
    • Check-in / front desk
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    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank frnchboi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 23 August 2008

We stayed here for 6 nights a couple of weeks ago. At first it seemed like a good hotel. Our first problem was we found a blood stain on the bed sheets under the pillow which we left uncovered so they would see it and change it. Nope. We checked once we got in later that day, it was still there. We told the desk but nothing was done for 4 days!!

There doesnt seem to be any senior management at this place, its run by kids that don want to help you and dont seem to know anything about Banff itself.
Our other problem was we had some expensive facial wash stolen from the room. All the front desk said was WE must have put it in the bin by mistake! The fact that it was a new full tub and the bin was in the bathroom made no difference. We checked everywhere in our room before telling the front desk but again the kids there just looked at us and shrugged.
I wouldnt stay here again because of this, if you have a problem it wont get sorted.

  • Liked — Indoor heated pool
  • Disliked — The staff
  • Stayed August 2008, travelled with family
    • Value
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    • Business service (e.g., internet access)
Helpful?
2 Thank The_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent UK
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 8 August 2008

A loveley hotel. Was given a ground floor room and was very impressed on how quiet it was for six nights. The hotel is spotless and staff are very helpful. Free bikes, underground parking and internet. Tried the restaraunt once, not bad but the place was always empty so ate elsewhere. Nice stroll to centre of Banff about 15 minutes. Loads to do in Banff unlike Whistler which I found boring. Can't wait to go back and wouldn't think of staying anywhere else but the Rundlestone.

  • Liked — Locations, nice rooms, staff, parking, free bikes and internet
  • Disliked — Nothing
  • Stayed July 2008, travelled with family
    • Value
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    • Business service (e.g., internet access)
Helpful?
Thank CoppoKentUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 31 July 2008

Except the minor mistake in the booking process, Rundlestone showed what a hotel should be. Cozy lobby with fireplacec, free wireless internet service, short distance to banff dowtown core, free parking, very clean room and so on at a very modest rate. Front desk was very friendly. I would definitely revisit this hotel.

  • Liked — Free wireless internet
  • Disliked — Breakfast dining (piece of plastic in the omelette
  • Stayed July 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank pyungbal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast, Ireland
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 23 July 2008

I have just returned from a trip through the Rockies and we had a great stay here. Staff were very friendly and helpful. Hotel facilities were excellent.

We booked the family suite (room 243) and it was great for a family of 5. We got two big bedrooms and two bathrooms. The lounge and dining area was a great size and there was every facility in the room.

A couple of great extras was a good guest laundry (2 washers and 2 dryers) and free bike hire for the guests. While the hotel is about half a mile from Banff Centre, it is a nice walk.

  • Liked — Staff and quality of accommodation
  • Disliked — Nothing
  • Stayed June 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HMCIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rundlestone Lodge

Property: Rundlestone Lodge
Address: 537 Banff Avenue | P.O. Box 489, Banff, Banff National Park, Alberta T1L 1A6, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Banff
#6 Family Hotel in Banff
Price Range (Based on Average Rates): £
Hotel Class:3 star — Rundlestone Lodge 3*
Number of rooms: 96
Official Description (provided by the hotel):
Conveniently located on Banff Avenue only minutes from Downtown Banff, The Rundlestone Lodge offers a host of amenities including complimentary wireless, a fitness centre, whirlpool, swimming pool, conference facilities, and Bumpers the Beef House Restaurant. ... more   less 
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Also Known As:
Rundlestone Hotel Banff

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