First off I wanna say that the staff were amazing! As someone that works at a hotel its something I look for! I would like to say that Cassandra at the front desk was not only accommodating but fun! When problems were happening she helped make me laugh, that's staff that you want.
Now...for the rest. The hotel is apart of the Voyager inn and they make you check in there if you come in later than walk to the other hotel. The breakfast is also in that hotel so you have to walk there. And if the restaurant is busy on the main floor well you get to walk your half awake butt up to the second level.....like how accommodating is that!? And if your not willing to spend the $7 for the hotbreakfast ddon't even bother going cause its useless. So disappointed!!!! Dry old muffins, bread, and stale cereal. Yum...... Our room had crumbs on the bed when we arrived, not a biggie. Then we had no iron, coffee pot didn't work and neither did the remote for that amazing 1990 tube TV. The beds were not comfortable and the blanket on top was far from pleasant. If you wanna enjoy your time go some where else.
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- Also Known As:
- Spruce Grove Hotel Banff
- Spruce Grove Banff