I stayed here one night. As I was arriving late in the evening via the Banff Airporter, I was told that the Spruce Grove Inn reception would be closed and I would have to check in at the sister Voyager Inn and walk through the connection to get to the Spruce Grove rooms. (I was told that the Spruce Grove was the updated property and the Voyager the older one, but they were sister hotels.)
I didn't have any luggage on me (airline lost it) -- which was a good thing. The trek to the adjoining Spruce Grove required navigating a steep set of carpeted stairs (downward there, at least). It was a bit of a hike, but not by, say, Las Vegas hotel standards.
The night reception fellow was extremely personable and kind.
If the Spruce Grove represents the updated property, then either it had only been updated 20 years ago or their interior decorator is truly "old school". There is nothing remarkable, nor is there nothing overly negative, about the decor here. It is as bland as any Motel 6.
The room was freezing when I arrived; it took a good half hour before the temperature got up to speed.
Free wireless was a nice perk. And free local calls were appreciated.
The "free" breakfast was not particularly tasty and the coffee was bad -- even with heaps of sugar. But it was "free" so what do you expect. At least you had the option of upgrading or ordering something else off the menu. The waiter was nice.
All in all, a bland stay. I wouldn't recommend this property if you want downtown Banff at your doorstep (it is a bit of a walk into town, but do-able if you have the energy). But, considering how expensive Banff hotels generally are, you could do worse. Just don't expect deluxe accommodations.
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- Also Known As:
- Spruce Grove Hotel Banff
- Spruce Grove Banff