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“Very pleasant” 4 of 5 bubbles
Review of Fox Hotel & Suites

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Fox Hotel & Suites
Ranked #13 of 32 Hotels in Banff
Australia
Level Contributor
213 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
“Very pleasant”
4 of 5 bubbles Reviewed 7 May 2014

We stayed here with 3 teenage boys in a 2 bedroom suite with kitchenette, separate lounge area and two bathrooms. The room was perfect for our needs and was well appointed. The hotel facilities were very good. The Fox has its own restaurant in the lobby which also served breakfast. The breakfast was fairly basic but was included in the room rate so there was no complaints. The staff are excellent, always friendly and helpful. location wise it is a short stroll to the main shopping area with lots of restaurants and variety shops nearby. This is the second stay for us at this hotel and we would be happy to come back again.
If you get a chance to enjoy the hot pool we suggest you don't miss the opportunity, however, be aware that it is definitely a HOT pool, so you may want to be wary with very young kids. We had a room at the back of the building away from the main street and it was extremely quiet, even more so on weekdays.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Aussie_Traveller38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review, 21 May 2014
I appreciate you sharing your comments. I'm very happy to read that you enjoyed our friendly staff. It brings us all great pleasure to be assured we've 'met the mark' on guest service. We look forward to welcoming you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,059 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (406)
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English first
Edinburgh
Level Contributor
77 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 5 May 2014 via mobile

I'll start at the end of the stay... We checked out and moved across to the banff springs hotel (3 nights in each). We'd left a swimming costume in a towel that morning after being at the hot springs. Thought we'd seen the last of it, but after a quick call they'd found it and dropped it off at the banff springs hotel! Great service. Thank you. One happy mother-in-law.

We had the two bedroomed suite for 4 adults and it was really good. Plenty if space and handy little kitchen area. Nice to have a living area to chill out in. Good underground parking, handy when you get a foot of snow overnight!!

Staff were always friendly and helpful.

Breakfast is continental, but good fruit and waffles are a nice touch.

About 10 min stroll into banff and easy to find. Second time we'd stayed and would go back again.

Stayed May 2014
Helpful?
Thank Emma&Stevie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alberta, Canada
Level Contributor
48 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 4 May 2014

Hotel is a short walk to the shops and restaurants in the heart of Banff.
Staff were knowledgeable, very warm and helpful.
Found the rooms to be a little dark though reasonably new with spacious, thoughtful layout. We had a one level suite with kitchenette, living room and bedroom facing main street.
Underground heated parking very much appreciated given the huge dump of snow that we got overnight.
Wood burning fireplaces in restaurant and lobby make for a cozy atmosphere. We did not have a fireplace in our unit yet our living room was a little smokey, bedroom smelled fine though.
Buffet style breakfast was included: featured toast, baked goods, boiled eggs, fruit, cereal and, the highlight for wee ones, a make your own waffle station.

Room Tip: I like to leave the window open to get the fresh mountain air. We were on the main street side and I...
See more room tips
  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TEDtours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 May 2014

Memorable and beautily made place .Hope visit Banff again and stay at yours one more time :)) The rooms were so cozy and pretty and staff so friendly . I guess It was the best hotel I've stayed so far and the only one I remeber ( That is an achivement :)Warm regards from England :) Looking forward to book again while visist Canada :)

  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jutineink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 May 2014

Hotel was very warm and welcoming. The lobby area is nice and cozy with a nice wood burning fireplace. Our room were clean and well laid out. The hot tub area looked like a natural hot spring and looked very inviting. The staff was extremely friendly even the housekeeper asked us how our day was going and if there was anything we needed. Overall with the added convenience of free wifi, complimentary breakfast and Roam bus pass it would be hard to find a better deal.
Great experience overall.

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TheodoreStoubos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
m
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 1 May 2014

Hotel was more than what we expected. We visited with one other family and had great spacious rooms. Pool was a blast for the kids aged 4-12 in our party. Walks to the stores in the town, the restaurant, the staff - perfect!

  • Stayed December 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank akaa2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 28 April 2014

This is a great option if you're traveling with kids. We stayed here over Easter weekend and we have no complaints. We booked our hotel and ski package together through one of the big 3 ski hills. Overall, it was cheeper and our kids skied for free (and rented for free).

Hotel room was spacious and comfortable. We enjoyed having a suite option for a bit more space a small kitchenette. They should however replace the shower head in room 110. Staff were very helpful with directions, parking options, food options, skiing recommendations and knowing where to eat, when!

We ate breakfast at the hotel. While it is only a continental breakfast, we ate very well (waffles, toast, pastries, hard boiled eggs, cereal, fruit and yogurt). While we had no complaints, we did tire of the same thing by days 4/5 and a hot breakfast option would have been nice (for an additional charge - we would have paid it).

The hot tub/hot spring in the basement is great and has a nice opening outdoors. Parking is free and while we did have trouble finding parking over the weekend, there is lots of parking around the hotel on the street. Since the hotel is at the entrance of town, the streets aren't as full (more residential than commercial). The Fox is only about a 5 minute walk to the popular part of Banff Aven and it's worth walking into town to eat, grab a coffee or groceries at Safeway.

Banff is lovely and we enjoyed skiing at Sunshine and Lake Louise (LL being our preferred location simply due to snow base and # of runs this time of year). We also did a sled dog tour with Snow Own out of Canmore. Expensive, but really fun!

Overall, I'd recommend the Fox and I would definitely stay there again.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ashley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review, 29 April 2014
We appreciate you taking the time to write such a detailed review-thank you! I am very pleased to read you enjoyed your time with us, and found our accommodations comfortable, and our team friendly and helpful

Our suites are perfect for families looking for some added room and comfort. I hope we can welcome your family back again soon.

Thanks again for choosing the Fox Hotel & Suites, and for recommending us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fox Hotel & Suites

Property: Fox Hotel & Suites
Address: 461 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#8 Business Hotel in Banff
#8 Romantic Hotel in Banff
#10 Family Hotel in Banff
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Fox Hotel & Suites 3.5*
Number of rooms: 116
Official Description (provided by the hotel):
Waterfalls and mountain springs are brought to life in the Fox's design. Capturing the historic and natural elements of Banff National Park, the hotel's centerpiece is the hot pool inspired by the original Cave and Basin Site. The Fox offers a unique accommodation style in Banff, with one and two bedroom suites and hotel rooms. ... more   less 
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Also Known As:
Fox Hotel And Suites
Fox Hotel Suites Banff
Fox Hotel Banff

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