My husband booked the Deer Lodge as a surprise for our 12th anniversary. He called the hotel directly and confirmed a "Tower room" with queen bed, hardwood floors and in-room coffee maker. On arrival we were told that the tower rooms were over-booked and they would like to offer us a "Superior Triple" room on a complimentary basis, to make up for the error. Sounded good, and having driven thru the town-site we knew that most other hotels were sold out so didn't think we had much choice but to accept.
Walking to the room we were charmed to see the original woodwork, you could just feel the history and appreciate how old the resort is. However, the term "superior" begs the question..."superior to WHAT?". Our room was terribly small, a bit shabby, and over-filled with mis-matched furniture. There was a double and a single bed (handy for the suitcase I guess?). Instead of hardwood floors, we had filthy carpet. The bathroom was ancient and although it had a clawfoot tub, it was a bit dingy and I didn't want to bathe in it. There was a telescopic shower but the handle was grubby. There was no coffee-maker or telephone in the room (not that we needed the phone). It was a main floor room and starting at about 7a we were woken by the sound of roller-suitcases being pulled along the brick path-way seemingly right outside our (closed!) window.
The employees were for the most part friendly, but the hotel (like everywhere in southern Alberta) seemed desperately short of staff. The room was reasonably clean (except the carpet) and the bedding was good quality. The roof-top hot tub was excellent, not too hot, not overly chlorinated, a spectacular view of the stars and mountains. The locker room however had a disconcerting smell of cat litter-box.
We had a drink in the lounge but were disappointed when we received the bill...my glass of wine was $13 and having just walked back from a $10 glass at the Chateau Lake Louise thought this was a bit exorbitant. Breakfast was OK, my omelet was quite over-done and rubbery but we waited so long for food I didn't want to send it back.
I'm not sure what the rate is on the "superior" rooms but I'm sure they're not cheap (our tower room was about $275/nt). The location is exquisite and that's probably what the rates are based on rather than room quality. If you go with that in mind you probably won't be disappointed and it's within walking distance to the lake.
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- Also Known As:
- Deer Hotel Lake Louise
- Deer Lodge Lake Louise
- Lake Louise Deer Lodge