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“Couldn't ask for better !”
5 of 5 bubbles Review of Deer Lodge

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Deer Lodge
Ranked #5 of 5 Hotels in Lake Louise
Huntsville, Alabama
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Couldn't ask for better !”
5 of 5 bubbles Reviewed 3 June 2014

Deer Lodge is located just before you reach the uber-iconic, uber-expensive Fairmont Chateau's parking lot. We dropped in at the Deer Lodge - without a reservation - and asked about room availability. Not only did they have a room, but they upgraded us from a double to a large suite at no additional charge. They even arranged for us to have a balcony looking out toward the mountains. The entire staff, from front desk to restaurant staff, was a pleasure to deal with.
The Lodge has a spacious and extremely nicely appointed sitting lounge as well as an on-site restaurant serving very affordable and delicious regional dishes.
The Deer Lodge is DEFINITELY the place to stay at Lake Louise. Literally a five minute walk from Lake Louise itself .... without the expense of Fairmont prices!

Room Tip: Ask for a room in the new wing overlooking the mountains.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Slipjigpiper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMRManagement, General Manager at Deer Lodge, responded to this review, 11 July 2014
Thank you for taking the time to post your feedback on your recent stay at Deer Lodge. We are glad you enjoyed your stay and took advantage of dining in the restaurant. We look forward to welcoming you back in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,535 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (285)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Brooks, Canada
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 3 June 2014

The whole presentation at Deer Lodge was an attempt to make one feel as though they were on a hunting trip. Strange dishes on the menu, and stranger reactions from digestion. Service was condescending, and no hot shower in the morning. They did refund some of the room fee, and provide a breakfast for the inconvenience, but again, one was made to feel second class, as only certain items from the menu were allowed, I couldn't have the fresh squeezed orange juice?? Not going there again.

Room Tip: Make sure you see your room before taking it.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Chris G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 30 May 2014

We arrived at this hotel fairly late in the day and were given a room on the top floor. As we made our way up to our room we found that there wasn't a lift (not pointed out by reception) and the room was barely large enough to swing the proverbial cat in; in fact the bathroom was so small that the basin was in the bedroom and the bath was a reduced size. There was no suitcase stand in the bedroom - there wasn't room for one and we opened the cases on the bed. Overnight we found that the mattress was poor quality or worn out. As we were only staying one night we didn't say anything about the room but as we were leaving I told the reception that we must have been given the worst room in the hotel. She said that they had only been half full the previous night and would have tried to help us if we had complained. This was strange because as we were checking out at 11am, another family were checking in and were also given a top floor room but they complained because the husband had a bad back. They were told that they'd have to wait till 4pm for an alternative because none of the other rooms were ready!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
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Review collected in partnership with Easytobook.com

Helpful?
1 Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Lake Louise hotels

Perth, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 27 May 2014

Stayed here as part of a tour planned through Canadian Affair. Room was tiny and a twin when we had booking confirmation for a double. When we went to ask for a double we were told it would be one hundred dollars more, we declined as only staying for a night. The room and halls smelled musty although appeared clean apart from a few crushed bugs on walls. There was a warning about scalding risk due to the plumbing the note stated this was part of the properties charm. We decided not to wash our hair due to this as water was pretty unpredictable but when we asked at reception for a shower cap you would have thought we were asking for water to be turned into wine! Also the restaurant was overpriced and as you are a taxi ride from the town they really have you by the short and curlies. When we went for afternoon drink the young chap was very pleasant however we had another server for our evening meal who when I asked what was in my dinner had no idea...pretty poor over priced...wouldn't stay again!!

Room Tip: Choose another part of the hotel..have since been made aware there is a newer section however would...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMRManagement, General Manager at Deer Lodge, responded to this review, 2 June 2014
Thank you for providing us with your comments in regards to your experience at Deer Lodge. We do take any experience such as this seriously, and your comments are important to us. Please feel free contact me directly if you would like to speak about any of the above issues.
Deer Lodge Manager dlmanager@crmr.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 21 May 2014

I stayed here solo in April. I paid over $100 for my tiny little room, the heat was centrally controlled and it was so hot in my room i had to get up in the middle of the night and go outside to cool down.

It was clean and ok, but overpriced for what it is.

Room Tip: ask for a room without centrally controlled heating
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  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank rheannnnnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, AB
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 19 May 2014

We booked this place on Expedia so we think we were put in the older section of the hotel. A friend stayed in the newer part and had a conflicting review.

The bed was comfortable, room was clean - however, we were warned that the water may randomly go to scalding hot without notice (due to the old water system in this hotel). Sure enough, when we showered, someone in another room would flush the toilet and the water would go to HOT.

Overall, the hotel was fine especially with the alternatives in the area (price, location, etc.). Would recommend staying in Banff, as there are more options that are cheaper and better value.

Room Tip: Ask for a room in the new section.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stephywong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northampton, United Kingdom
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 14 May 2014

We stayed at Deer Lodge last week for two nights. There was a power cut while we were checking in so we managed to get some food down in the village back to Deer Lodge with no power /lights etc we were given 2 tealights and a box of matches at 9pm. the power came on at 1-30am A good breakfast and later a very good meal in the evening but the next morning NO HOT WATER when we contacted the reception they said they had not realized, this on top of a cold room with no tv,kettle or any form of facilities we had to move the bed to get to a socket to charge anything. This hotel is very poor and old fashioned a complete let down The food/resturant was very good but is let down by the rest after complaning to reception we were only charged for one night and giving a free breakfast, a real shame as the location is really good

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank robin b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMRManagement, General Manager at Deer Lodge, responded to this review, 2 June 2014
Thank you for your feedback on your recent stay at Deer Lodge. I do apologize for the problems you experienced while staying with us. I can assure you we are continually working on upgrading our guest rooms. I am glad the Front Desk was able to discount your room for the problems. We look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Deer Lodge

Property: Deer Lodge
Address: 109 Lake Louise Drive, Lake Louise, Banff National Park, Alberta T0L 1E0, Canada
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Lake Louise
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service
Hotel Style:
Ranked #5 of 5 Hotels in Lake Louise
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Deer Lodge 3*
Number of rooms: 73
Reservation Options:
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Also Known As:
Deer Hotel Lake Louise
Deer Lodge Lake Louise
Lake Louise Deer Lodge

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