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Reviewed 4 weeks ago

Amazing staff! Restaurant is an absolute must for a very memorable meal!! Can not tell you how much we enjoyed this place!! I have stayed at both the Fairmont Chateau Lake Louise and the Post Hotel. I will continue to stay at the Post when in Lake Louise.

  • Stayed: July 2018, travelled as a couple
    • Value
    • Service
1  Thank micknminni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

We totally scored with this hotel, especially given all the choices in Banff and surrounding areas. Can't say enough great things. It's small, but not too small. They pay attention to detail. It feels intimate and special. The service + people are incredible and we had the best meal we've ever eaten (ordered the tasting menu). The fireplace and balcony in the room were such a treat. Location is great, hikes and outdoor activities all around. Groceries and shops within walking distance.

Highly recommended! We will be back.

Room Tip: River side is best.
  • Stayed: October 2018, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank rmtraveler2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

This hotel is beautifully decorated and the public rooms are very comfortable and inviting. The bedrooms are also lovely. However the really outstanding reason to stay here is hte wonderful customer service. It is really perfect and made our stay outstanding.

  • Stayed: August 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Discover819710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2018

The hotel itself is quite lovely in a beautiful spot. Easy to access hiking trails from from the hotel, and s 2 minute walk to the little "village" of Lake Louise. The pool was lovely too - we had been there while they had gotten tons of snow, so after a long day of hiking it as nice to dip into the pool and hot tub. Pool could be a degree or two warmer, but that is just personal opinion - by no means was it cold.
Rooms were very spacious as well, and a nice touch with the Aveda products in the rooms. Coffee on every floor in the mornings was wonderful - we are up early as we have a little one, so it was nice to have fresh coffee for us to consume :) By the way, the coffee they brew is delicious - i actually meant to ask what they brew because it was that good!

The hotel is showing its age a bit, perhaps could use an update - noticeable in the carpets both in the hallway and in the rooms - wasn't a deal breaker for us, just a comment.

One thing that we did not like is how environmentally unfriendly the hotel is - We noticed because everywhere else we were was so environmentally friendly. I'd like to see the hotel pitch the bottled water and promote tap water - this is Canada after all and we have some of the cleanest water. We never took the bottled water, not for hikes, not at turn down. Promote safe drinking tap water, or offer a water refill station in the lobby and promote people to bring a reusable water bottle. Also, though the coffee stations on each floor were lovely, they had "non recyclable" cups - I'd like to see paper cups instead of the ones they had.

Overall a wonderful stay, staff were very friendly, thank you!

Room Tip: Grab a room with a view of the river.... beautiful!
  • Stayed: October 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Travel2013Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2018 via mobile

We just returned from a wedding here. To say it was wonderful is an understatement. Everything was the best of the best. The staff, the food, the understated elegance. The beds are very comfortable with nice thick bedding and nicely appointed rooms. We went to Lake Louise several times during our stay and I was so glad we were at The Post and not the Fairmont. While huge and elegant, we would not have had the personal attention that we had at The Post. I cannot wait to return!

Stayed: October 2018, travelled with family
Thank MarissaKC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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