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Reviews (1,544)
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All reviewshard boiled eggsfridge and microwavecontinental breakfastgas stationhot tub and steam roomroom was cleanyogurtconvenient locationwould stay againsamson mallthe lake louise areaeasy accessno elevatorski hillshort drivecanadian rockieslodge
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1,071 - 1,076 of 1,544 reviews
Reviewed 11 August 2014

Definitely recommend the Lodge :) Free breakfast..........who doesn't enjoy that! The room was spotless as was the bathroom! The tub drain was very slow..........I reported it to reception and almost immediately it was fixed! We would stay there again..............and hope to when next we visit the area.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank JackieandMikeAug2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mountaineer L, Manager at Mountaineer Lodge, responded to this reviewResponded 12 August 2014

Thank you for staying at the Mountaineer Lodge and sharing your wonderful comments. I was delighted to read that you had enjoyed your room and the breakfast room. The breakfast room has been a hit and does offer a good variety to kick start your day. I will be sure to pass along your lovely comments regarding the cleanliness of your room to our housekeeping team. I trust you had a memorable experience in Lake Louise and we are looking forward to welcoming you back again in the future.

Kind regards,
Trevor
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2014

need centralized air condition, portable air-conditional was not working.room was very hot. hotel location was okay but rooms need improvement for the price they charge. breakfast was cold and stuff were not friendly. i was expensive for the service the have provided.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Ferdaus Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mountaineer L, Manager at Mountaineer Lodge, responded to this reviewResponded 12 August 2014

Thank you for staying with us and sharing your comments. We as still relatively new owners have made many improvements in the lodge and are still planning on other improvements and upgrades. The issue with air conditioning is just one on a list to look into adding to our lodge. The continental breakfast room was newly added when we took over the property. The cold variety of items along with the three waffle makers have been a well welcomed addition. Unfortunately, with the set up we are unable to provide hot items hence the continental set up. We trust you had a memorable experience in Lake Louise and would again like to thank you for trying us out while in the Canadian Rockies.

Warm regards,
Trevor
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2014

stayed here 'to get away from' camping in Jasper/Yoho/Banff and to shower up. it met the criteria. in the middle of Lake Louise area (several minute drive to the actual lake, near the campground and 'village center'). breakfast was great, started at 7 and that was lovely to allow us to get out early and explore.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Bradley H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mountaineer L, Manager at Mountaineer Lodge, responded to this reviewResponded 12 August 2014

Thank you for staying at the Mountaineer Lodge and sharing your comments. We were delighted to read that you had enjoyed your accommodations and breakfast room during your visit. The lodge itself is quite well situated in Lake Louise and well within those areas of sight seeing making it a well centralized spot. I trust you had a memorable experience in Lake Louise and in the Canadian Rockies and we look forward to seeing you again on your next trip to our beautiful area.

Warm regards,
Trevor
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2014

We stayed here for four nights while visiting the area, family with young children.

The good:
* the location is great. The village is the perfect place to visit the Lake Louise (lake) and other nearby attractions, including Yoho which is 30 minutes away.
* the location within the village is good - right on the main intersection and across from the shopping mall.
* complimentary breakfast saved us lots of time during the morning, and is rich enough you can skip lunch and dedicate the day to hiking and exploring

Could be improved:
* the internet connection simply collapsed under the load. Between 6PM and midnight, even simple browsing to check email was not possible.
* at breakfast, they sometime ran out of dishes. We had to wait for bowls, spoons etc. Not a big deal, but why not by a few dozens more?
* There was an issue with the heating on our first nights. For some reason it started working on full blast at around midnight, and we ended up sleeping without any covers and with the fan on(!). It was later fixed, but it was annoying.

Overall, a decent hotel at one of the prettiest areas of the Canadian Rockies.

  • Stayed: August 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank watergrinder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mountaineer L, Manager at Mountaineer Lodge, responded to this reviewResponded 12 August 2014

Thank you for staying at the Mountaineer Lodge and sharing your comments. I was pleased to read that you had enjoyed your accommodations as well as the breakfast room. My apologies on the wireless connections and dropping speeds, this is an issue we are aware of and are working to make improvements in this. I hope you had a wonderful experience in Lake Louise and surrounding areas and we look forward to the opportunity of hosting you again in the future.

Kind regards,
Trevor
Hotel Manager

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Reviewed 9 August 2014

We recently had the opportunity to visit Lake Louise. The parks are truly wonderful and not to be missed. However don't stay at the Mountaineer Lodge unless you like to listen to trains going by all night long and sleeping in a stuffy, hot room. None of them are air conditioned and only have a very small screen opening in the front window.

  • Stayed: August 2014, travelled as a couple
    • Value
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1  Thank Peakperformer56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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