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“Beautiful hotel, attentive and HONEST staff.”

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Fairmont Chateau Lake Louise
Ranked #2 of 5 Hotels in Lake Louise
Certificate of Excellence
GreenLeadersSilver level
Reviewed 5 May 2014

First want to mention my gratitude to the blonde ski concierge woman who found my wallet this past week. I had already left the hotel and was frantically back tracking to try and find it. It had fallen out of my ski jacket that morning. Thank you again!!! Very nice staff. We were given a room on the 6th floor Room 651 (odd face the lake) and had a front and center window to the million dollar Lake Louise view. It was nice to see the sunrise from our own window.

Unfortunately the pool/hot tub are being renovated but I urge you to take the pass to the LL Inn. The upper hot tub has a huge window to the mountains.

If you sign up for the free Faimont loyalty program, you get complimentary wifi. We had the fondue meal at the WS and it was very nice. They did a special extra as it was our anniversary.

Very nice stay and lovely views. Other onsite restaurants were a bit pricey so we went into "town".

We did take up the tip from another reviewer and parked for free in the free lot. It was almost just as close as self parking and saved us $30/day.

Ski valet was free.

Room Tip: Choose higher floors (6th) and then odd for lake views.
  • Stayed: May 2014, travelled as a couple
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2  Thank lcjn12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLL, Manager at Fairmont Chateau Lake Louise, responded to this reviewResponded 7 May 2014

Thank you for taking the time to share your experience on Trip advisor. We are very happy to read that you had a great stay and enjoyed the winter activities at The Fairmont Chateau Lake Louise and surroundings. We look forward welcoming you back for your next getaway!
The Fairmont Chateau Lake Louise Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,057 - 4,063 of 6,623 reviews

Reviewed 5 May 2014

Beautiful surroundings, kind and helpful valet and front desk staff, excellent dining options. We had dinner at the Walliser and it was wonderful- would highly recommend. We had cocktails and appetizers at the Lake view Lounge, great view!!

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Fairmont Hotels & Resorts
1  Thank Erin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLL, Manager at Fairmont Chateau Lake Louise, responded to this reviewResponded 7 May 2014

Thank you for sharing your experience. We are delighted that you had great stay and hope to welcome you back to The Fairmont Chateau Lake Louise in the near future. Geoff will be very happy to hear he has contributed towards your stay.
The Fairmont Chateau Lake Louise Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2014

Can't get a better location than this. Stunning views during both summer and winter. We were here on a ski holiday and were impressed by the service of the hotel staff. A special mention must be made of the gentleman who drives the shuttle bus to the ski slopes- his dedication is wonderful to watch. Our suite was an impressive size and we were happy with the free wifi that was thrown in. Breakfast had an average spread; cappuccino was disappointing as was no freshly squeezed orange juice. Dinner at the Walliser Stube was outstanding. Excellent meal and service. Highly recommend this hotel for a happy experience

  • Stayed: April 2014, travelled with family
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1  Thank adugrover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLL, Manager at Fairmont Chateau Lake Louise, responded to this reviewResponded 7 May 2014

Thank you for taking the time to share your experience. It is wonderful to read that you had a most enjoyable stay with us. We pride ourselves on providing friendly, Mountain hospitality in a relaxing atmosphere. We appreciate your feedback and will follow up further internally. Looking forward to welcoming you back for the next winter season!
The Fairmont Chateau Lake Louise Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2014

Lovely room, beautifully furnished with an unbeatable view and very friendly and helpful staff. Outrageous prices for room service and some other hotel services took the edge off what was otherwise a wonderful stay

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Fairmont Hotels & Resorts
2  Thank Geoff T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLL, Manager at Fairmont Chateau Lake Louise, responded to this reviewResponded 7 May 2014

Thank you very much for taking the time to write a review. We value your feedback and will review this with our team. We hope to welcome you back again in the future.
The Fairmont Chateau Lake Louise Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2014

Location is great to Lake Louise - minute away ! However, extra charge for internet connection is unnecessary. The amount charge for the room fees should have covered the wireless internet fees and charges.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Fairmont Hotels & Resorts
5  Thank N/A W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLL, Manager at Fairmont Chateau Lake Louise, responded to this reviewResponded 7 May 2014

Thank you very much for taking the time to write a review. We appreciate your feedback and will follow up further internally. We look forward to welcoming you back in the future!
The Fairmont Chateau Lake Louise Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2014

We stayed in this beautiful hotel for two nights in May 2014. We were on the 8th floor, lake view room, 839. The views are breathtaking!

Staff: excellent, polite, knowledgeable

Rooms: large room, soft bed, updated and new decor, bathroom is a bit small. Views from your room excellent.

Location: excellent . Has many shops, restaurants, boutiques, coffee shops.

Restaurants: all excellent dining. Some have breathtaking views while you dine.

This hotel is simply stunning. Highly recommend to stay here. We stayed in May and the lake was still frozen, the mountains capped with snow, iced waterfalls. Great walks around the resort.

A beautiful winter land. A once in a lifetime experience for us.

Enjoy this unique hotel.

Room Tip: Ask for the lake view room, simply breathing.
  • Stayed: May 2014, travelled as a couple
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2  Thank karin1959_2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLL, Manager at Fairmont Chateau Lake Louise, responded to this reviewResponded 7 May 2014

Thank you for taking the time to share your experience on Trip advisor. We are very happy to read that you had a nice stay and enjoyed the winter activities at The Fairmont Chateau Lake Louise and surroundings. We look forward welcoming you back for your next stay.
The Fairmont Chateau Lake Louise Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2014

We stayed here for Easter weekend this year. I asked my gf to marry me on a hike outside the hotel over looking the lake. We had an amazing stay. The spa was great the facilities were great, and the food.....AMAZING. There is nothing negative I could say about the hotel other than the fact that a drink here is 16$ a pop. A bit steep in my opinion. Celebrating our recent engagement was tough with a 32$ a round price point. These are for singles I may add. You've made your money on the room cost, let guests enjoy themselves.
Outside of that our stay was perfect. Also if you have pets, there is a 35$ a night fee, but they are very accommodating. Dog bed and dishes were ready in our room upon arrival. Also a young man at the front desk went out of his way to find us some dog treats. We forgot to take some with us.

  • Stayed: April 2014, travelled as a couple
    • Value
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Review collected in partnership with Fairmont Hotels & Resorts
1  Thank MattPink1673
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLL, Manager at Fairmont Chateau Lake Louise, responded to this reviewResponded 7 May 2014

Thank you so much for taking the time to write a review. Congratulations on your recent engagement! We appreciate your feedback and will follow up further internally. We look forward to welcoming you and your fiancée back for your next mountain getaway!
The Fairmont Chateau Lake Louise Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairmont Chateau Lake Louise

Address: 111 Lake Louise Drive, Lake Louise, Banff National Park, Alberta T0L 1E0, Canada
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Lake Louise
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Lake Louise
Price Range: £208 - £733 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Chateau Lake Louise 4*
Number of rooms: 550
Official Description (provided by the hotel):
Surrounded by some of the most breathtaking scenery in the world, the iconic Fairmont Chateau Lake Louise resort is nestled deep within Banff National Park, a UNESCO World Heritage Site. Enveloped by soaring mountain peaks, the majestic Victoria Glacier and a glistening emerald lake, the natural beauty of this destination permeates every nook of the historic resort - originally built as a base for outdoor enthusiasts and alpinists. The Fairmont Chateau Lake Louise is a year-round luxury resort which specializes in offering extensive Guided Mountain Heritage programs, unparalleled skiing in the winter, exceptional food and beverage experiences and a new spa, The Spa at the Fairmont Chateau Lake Louise. ... more   less 
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Also Known As:
Fairmont Chateau Lake Louise Hotel Lake Louise
Chateau Lake Louise
Fairmont Lake Louise
Lake Louise Fairmont
Fairmont Hotel Lake Louise

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