We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“A must stay”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 14 more sites!
Fairmont Chateau Lake Louise
Ranked #2 of 5 Hotels in Lake Louise
Certificate of Excellence
GreenLeadersSilver level
Melbourne, Australia
Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“A must stay”
Reviewed 4 July 2014

My husband and I stayed here for 3 nights , we had already stayed at other Fairmont Hotels in the region and when we booked a king ring on arrival we were up graded to a Suite with a view of the Glacier and Lake. This is a fantastic hotel, the service impeccable. The restaurants have amazing food and service.
The rooms are fabulous would love to stay here again.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jjsbjd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLL, Manager at Fairmont Chateau Lake Louise, responded to this review, 18 July 2014
Thank you for taking the time to write a review!

I am glad to hear that you enjoyed your 3 night stay with us at The Fairmont Chateau Lake Louise and that the service and restaurants were highlights of your stay. We look forward to welcoming you back in the future!

The Fairmont Chateau Lake Louise Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

6,037 reviews from our community

Traveller rating
    3,845
    1,314
    528
    244
    106
See reviews for
1,517
3,085
169
295
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,940)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Burnaby
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 July 2014

The room was not clean. Lot of dust on the TV stand and batch room light was not working. Overall felt paid too much for an average room.
On the positive side the breakfast was fantastic. Worth every penny


  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
2 Thank Anand B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Venice, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 July 2014

Stayed one night mid June and had a great time. The room was lake view and had a spectacular view. Note that not all rooms are air conditioned (not a problem mid June). The view is the highlight of the room. The room was clean and attractive but not outstanding. Enjoyed the view from the lounge on the main floor. Pay for parking, pay for internet (unless you join the Presidents club for free). For a light breakfast, we bought danish and coffee in the Deli and sat out by the lake. In the morning the crowds have not arrived and enjoyed walking along the lake.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank carl_kv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLL, Manager at Fairmont Chateau Lake Louise, responded to this review, 18 July 2014
Hello carl_kv

Thank you for sharing your review with us! I am happy to hear that you had a great time in Lake Louise and enjoyed the stunning view of Lake Louise and the surrounding glaciers.

Should you have any further inquiries regarding your stay, or next stay with us please don't hesitate to contact us at chateaulakelouise@fairmont.com.

The Fairmont Chateau Lake Louise Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle, Australia
Level Contributor
105 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 3 July 2014

We arrived at the Fairmont on the morning of Canada day and were looking forward to an amazing experience. Unfortunately it seemed to lack preparation and execution, no itinerary for the day handed out upon check in and very little direction about the activities on the day from the staff. We arrived at 10am even though we had an 11am check in however we didn't get our rooms until midday and we had to change one of our rooms to make that happen. The reception staff were great only beaten by Alecia in Lago's restaurant, her service was amazing. The rest of the staff were too busy being busy! Everything here is overpriced (we expected this but it is ridiculous) from the coffee to the canoes be prepared to open your wallet. The hotel is trading of the view no doubt however it is the little things that make the $800 a night worth it, and they were missing. Slow housekeeping, ignorant bell hops, lack of amenities ( 1 roll of toilet paper) and poor grounds presentation. Would absolutely recommend to anyone however management need to look at there desire to exceed their customers expectations.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stocoroco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLL, Manager at Fairmont Chateau Lake Louise, responded to this review, 18 July 2014
Hello Stocoroco,

Thank you for sharing your experience with us! We appreciate the detailed feedback you have provided in your review and apologize for the shortcomings you experienced throughout your stay.

Our team does our best at providing details for special events such as Canada Day. Some of the collateral we create include; handouts, elevator posters, television slides, along with social media posts and information on our website. We apologize that none of these things were shared with you throughout your stay.

Should you wish to follow up directly with our team at the hotel please feel free to email us at chateaulakelouise@fairmont.com and a member of our team will be happy to respond.

Kind Regards,
The Fairmont Chateau Lake Louise Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scottsdale, Arizona
Level Contributor
114 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 2 July 2014 via mobile

The lake has an amazing view from our hotel. Since the hotel is where you can really see the lake the buses arrived early in the am and left early in the pm. I felt this place was way too crowded with tourists all over the place.
I was hoping for a more relaxing, spiritual, place but no, it reminded me of a bus station with kids running all over the place.
Our room faced the mountains (nice but I didn't want to spring any more extra). It was warm in the room and the bathroom was tiny.
Since there really is no place to go once in the hotel,we ate dinner at the hotel. Very mediocre for an $80 meal without drinks.
I'm sorry we just didn't take a ride from Banff for the day. The Fairmont in Banff although bigger, doesn't seem nearly as crowded.

Stayed July 2014, travelled as a couple
Helpful?
Thank msacks71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLL, Manager at Fairmont Chateau Lake Louise, responded to this review, 18 July 2014
Good Day,

Thank you for taking the time to write a review. I sincerely apologize for the shortcomings you experience and that your stay at The Fairmont Chateau Lake Louise was not as expected. We understand that the summer brings high traffic to our destination are are constantly looking for ways to improve our guest experience.

Should you wish to follow up directly with our team at the hotel please feel free to email us at chateaulakelouise@fairmont.com.

The Fairmont Chateau Lake Louise Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greenwell Point, Australia
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 2 July 2014

This has to be the most special place on earth. The setting is breathtaking. We went in June. There was still snow on the mountains and the temperature was crisp. We stayed two nights and it exceeded my expectation. The hotel is iconic and grand. I want to return in Winter to see ice skaters on the lake surrounded by twinkling lights and beauty. Christmas would be magic there.

Room Tip: We shared a two bedroom suite with no view of the lake but it didn't really matter because it ma...
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLL, Manager at Fairmont Chateau Lake Louise, responded to this review, 18 July 2014
Thank you for taking the time to share your experience!

I am glad to hear that you enjoyed your time in Lake Louise. June is a beautiful month to visit, as we transition from spring to summer. We look forward to welcoming you back in the future.

The Fairmont Chateau Lake Louise Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Villa Park, California
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 July 2014

For $680.00 dollars a night my recent stay at this hotel was a nightmare. upon arrival our room temperature was so hot we were asked to leave for an hour so the staff could cool the room. The excuse was the maids turned the heat up by mistake. after we were finally able to get into our room we discovered. No air conditioning, fans didn't work, one elevator was out -according to the staff it had been out for over a week- the working elevator refused to stop at our floor.
When we returned from dinner and a long climb up stairs I pulled the bed down and discovered torn and dirty sheets. I took photos of the sheets to show the management since they did not bother to climb the stairs to investigate the dirty torn sheets. The only response from Management was "This should never happen. We have a reputation". This hotel is a sad disappointment

Room Tip: You will need to pay a lot more than $680.00 per night to get any service or clean sheets in this ho...
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Donna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLL, Manager at Fairmont Chateau Lake Louise, responded to this review, 16 July 2014
Good Day Donna D,

Thank you for sharing your review with us! We would like to follow up with you further regarding your stay at The Fairmont Chateau Lake Louise.

Please feel free to send us an email at chateaulakelouise@fairmont.com and a member of our team will be happy to follow up with you directly.

Kind Regards,
The Fairmont Chateau Lake Louise Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Lake Louise hotels
1.8 mi away
Mountaineer Lodge
Mountaineer Lodge
#4 of 5 in Lake Louise
3.5 of 5 bubbles 1,254 reviews
0.3 mi away
Deer Lodge
Deer Lodge
#5 of 5 in Lake Louise
3.0 of 5 bubbles 1,555 reviews
1.7 mi away
Lake Louise Inn
Lake Louise Inn
#3 of 5 in Lake Louise
3.5 of 5 bubbles 2,375 reviews
Show Prices
Show Prices
Show Prices
8.0 mi away
Baker Creek Mountain Resort
Baker Creek Mountain Resort
#3 of 10 in Lake Louise
4.5 of 5 bubbles 737 reviews
0.9 mi away
Paradise Lodge & Bungalows
Paradise Lodge & Bungalows
#2 of 10 in Lake Louise
4.5 of 5 bubbles 680 reviews
6.4 mi away
Moraine Lake Lodge
Moraine Lake Lodge
#1 of 10 in Lake Louise
4.5 of 5 bubbles 698 reviews
Show Prices
Show Prices
Show Prices

Been to Fairmont Chateau Lake Louise? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairmont Chateau Lake Louise

Property: Fairmont Chateau Lake Louise
Address: 111 Lake Louise Drive, Lake Louise, Banff National Park, Alberta T0L 1E0, Canada
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Lake Louise
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Lake Louise
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Fairmont Chateau Lake Louise 4*
Number of rooms: 550
Official Description (provided by the hotel):
Surrounded by some of the most breathtaking scenery in the world, the iconic Fairmont Chateau Lake Louise resort is nestled deep within Banff National Park, a UNESCO World Heritage Site. Enveloped by soaring mountain peaks, the majestic Victoria Glacier and a glistening emerald lake, the natural beauty of this destination permeates every nook of the historic resort - originally built as a base for outdoor enthusiasts and alpinists. The Fairmont Chateau Lake Louise is a year-round luxury resort which specializes in offering extensive Guided Mountain Heritage programs, unparalleled skiing in the winter, exceptional food and beverage experiences and a new spa, The Spa at the Fairmont Chateau Lake Louise. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotels.com, Fairmont Hotels, TravelUp, Odigeo, TripOnline SA, Traveltool, S.L.U., Cancelon, Evoline ltd, Hotel.de and HotelQuickly so you can book your Fairmont Chateau Lake Louise reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Chateau Lake Louise Hotel Lake Louise
Chateau Lake Louise
Fairmont Lake Louise
Lake Louise Fairmont
Fairmont Hotel Lake Louise

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing