The only thing this hotel has is the stunning view of the lake! So save your money, spend your day by the lake; you can freely explore the hotel if you wish, and go to sleep to the hotel next door.
We had to wait over 20 minutes for our luggage to be delivered, as a matter of fact, we couldnt wait any longer, so we left the room.
Rooms are extremely small for what you pay and, most importantly, they do NOT have A/C!!!!
Our "suite" not only smelled bad, looked so old, was in extreme need of renovations, had opened pairs of slippers, but it also had this portable A/C unit that made so much noise and barely worked. We were offered to move rooms to a regular renovated room which had A/C, but it was soooooooo small that we had no option but decline the offer.
Service in this property is none to zero. Nobody cares, they think that you are one of the tourists that overtake the hotel during the day time.
Food tastes like it was refrozen.
Breakfast buffet is rather disgusting. I ordered a smoothie which lacked half of the ingredients from its original description on the menu.
Would not stay there again even if you paid me to.
- Official Description (provided by the hotel):
- Surrounded by some of the most breathtaking scenery in the world, the iconic Fairmont Chateau Lake Louise resort is nestled deep within Banff National Park, a UNESCO World Heritage Site. Enveloped by soaring mountain peaks, the majestic Victoria Glacier and a glistening emerald lake, the natural beauty of this destination permeates every nook of the historic resort - originally built as a base for outdoor enthusiasts and alpinists. The Fairmont Chateau Lake Louise is a year-round luxury resort which specializes in offering extensive Guided Mountain Heritage programs, unparalleled skiing in the winter, exceptional food and beverage experiences and a new spa, The Spa at the Fairmont Chateau Lake Louise. ... more less
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- Also Known As:
- Fairmont Chateau Lake Louise Hotel Lake Louise
- Chateau Lake Louise
- Fairmont Lake Louise
- Lake Louise Fairmont
- Fairmont Hotel Lake Louise