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Reviewed 21 October 2017

I had a room with a view of the lake - beautiful aqua colored water. The grounds are lovely with gardens and seating to linger and absorb the views. Hotel itself is like a small city with many shops and restaurants to visit. This was part of a Tauck Tour of the Rockies!

Stayed: October 2017
Thank ss_sdca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLL, On behalf of the Executive Team at Fairmont Chateau Lake Louise, responded to this reviewResponded 22 October 2017

Dear ss_sdca,

Thank you for your kind words! We are so thrilled that you enjoyed our mountain hospitality at the Fairmont Chateau Lake Louise. We hope that you'll be back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2017 via mobile

To explore lake Louise, the best location to stay is in this hotel. They have 2 bedrooms, good for big family. Good in room Nesexpress coffee machine. Room service is good.

Multiple restaurants in the hotel. One is fine dining. The service is not fast but still OK. Food is average but descent for such a mountain location. Other restaurants have similar quality. The out window view is non comparable.

As other Fairmont hotels, the room fee is on the high end. But it’s really a nice place to stay. Highly recommend to mountaineers.

Stayed: October 2017, travelled with family
Thank Navigate802757
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLL, On behalf of the Executive Team at Fairmont Chateau Lake Louise, responded to this reviewResponded 22 October 2017

Dear Jim&Iris,

Thank you so much for taking the time to write a review of the Fairmont Chateau Lake Louise! We are so glad that you enjoyed your visit, and we hope to be able to welcome you back soon!

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Reviewed 19 October 2017

We had a comfortable stay. Beds gave great night sleep. Fabulous view from our window of Lake Louise. It was also our anniversary and they brought a bottle of wine to our room for us to celebrate! I thought that was a thoughtful thing to do. Great place to stay if you don't mind high prices. We were booked there by the Rocky Mountaineeer.

Stayed: October 2017, travelled as a couple
Review collected in partnership with fairmont.com
Thank Christravels853
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLL, On behalf of the Executive Team at Fairmont Chateau Lake Louise, responded to this reviewResponded 20 October 2017

Dear Christravels853,

Thank you so much for submitting a review! I'll absolutely pass on your kind words to our Service Team. We hope we have the chance to welcome you back to the Fairmont Chateau Lake Louise soon!

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Reviewed 19 October 2017 via mobile

This place was on my mums bucket list so we travelled all the way from Australia to stay here. We had the most amazing time. I was so impressed at how helpful and friendly the staff were. We had a partial lake view room and the bathroom was huge! Beds amazing and comfy. Whilst you can have breakfast at the restaurant we found the coffee and breakfast at the 24 hr deli just as nice and more casual as you can go back to bed with your coffee! It is expensive but well worth the experience of staying on the lake, waking up and going for a walk in the morning before breakfast. What dreams are made of! Thankyou!

Stayed: October 2017
Thank MollyDSimpson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLL, On behalf of the Executive Team at Fairmont Chateau Lake Louise, responded to this reviewResponded 20 October 2017

Dear MollyDSimpson,

Thank you so much for your review! We greatly appreciate your feedback as it helps us to improve our quality and service for future guests. We hope to have the pleasure of welcoming you back to the Fairmont Chateau Lake Louise in the future.

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Reviewed 19 October 2017

Fairmont service is superb, and Lake Louise is one of the most beautiful locales in the world. The facility is old and quirky (not always in a good way, i.e. no ventilation in some guest rooms), one needs a car to access nearby restaurants otherwise captive to overpriced hotel food services ($28 for a Continental breakfast?!).

Stayed: October 2017, travelled as a couple
Review collected in partnership with fairmont.com
Thank 870ralpht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLL, On behalf of the Executive Team at Fairmont Chateau Lake Louise, responded to this reviewResponded 20 October 2017

Dear 870ralpht,

Thank you so much for your review! It was disappointing to learn that your stay with us fell below your expectations due to that lack of air conditioning in your room. I sincerely apologize for the inconvenience that this caused for you. Due to the historic nature of our hotel, not all of our rooms are equipped with air conditioning. I am pleased to confirm that in 2018 we will begin a project to have air conditioning installed in all remaining guest rooms; only Mount Temple Wing and Fairmont Gold rooms offer guaranteed air conditioning at present. We hope to welcome you back for a more seamless experience next time.

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