Our recent trip to Lake Louise was as always a fantastic beautiful vacation with the exception of one thing.. Explorers lounge ! This was very sad as we have been coming to what use to be a hidden little gem for years for après ski drinks and grub. The service was absolutely unacceptable. The man serving us must have had a really bad day or is just a miserable person. The service was slow and rude what you'd expect from a McDonalds or Wendy's. the food has gone down hill it's obviously all frozen and reheated, which would have been more tolerable if our server wasn't so unpleasant. Working in customer service I have never once not left atleast 10% tip... until now ! We will not be returning.
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