We stopped at this hotel after the drive from Banff and like others, stayed here because of the previous ratings on Trip Advisor. The hotel was easy to find and close to the airport without being on top of it - but be aware, it is surrounded by a few warehoue type buildings but nothing else.
I wanted to really like it but the stay didn't start off well when the male member of reception staff who booked us in, really acted as if we were a hindrance and he couldn't be bothered to deal with us. That being said, the member of staff we met in the lift was very welcoming and the room was prefectly reasonable for two of us with two large beds and a very well equipped bathroom. The bathroom was a little tight to move around in however. The in room guide mentioned the Acclaim breakfast in the index, which was also mentioned when I booked on line but on checking the guide further there was no information at all. I returned to reception to ask and was off handedly informed by the same member of staff that we had to eat breakfast in the attached restaurant and it was menu only - WRONG! The restaurant do a buffet breakfast or a menu and their staff are distinctly more friendly, welcoming and helpful.
Talking of the restaurant, as others have said, it's very, very nice for dinner. Great food, good atmosphere and excellent customer service. Breakfast was a little disappointing with the majority of the food being hot and cooked with less cold and healthy options.
The ladies on reception the next morning were really polite and efficient at checkout which made up for the disappointing service the night before. There was little airplane noise and no traffic noise overnight.
- Official Description (provided by the hotel):
- Acclaim Hotel offers modern sophisticated accommodations 2 kilometres from the Calgary International Airport. Acclaim's location provides easy access to Calgary's thoroughfares, allowing for a speedy route to all points in the city. The property offers 225 non-smoking rooms and suites with king and queen size beds. Pacini Pasta & Grill Ristorante is attached to the hotel and offers a restaurant and lounge. The CrossIron Mills mall located in Balzac is less than 10 minutes drive north from Acclaim Hotel. If traveling to or from Banff National Park, Canmore, or Jasper access is convenient via Hwy. 201 Stoney Trail ring road access 2 kms north of Acclaim Hotel. The Country Hills Plaza shopping centre is located 5 minutes drive west on Country Hills Boulevard. ... more less
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- Also Known As:
- Acclaim Hotel Calgary