On the surface all is great but there were a few things that really mattered that brought my rating down. 1. After making online reservation I emailed the hotel twice to request a kind bed. No reply. I called our day of travel to confirm as we were arriving very late and they had us in 2 queens so they changed. 2. Our king room had a rain shower only. Guests should be told there is no tub, after a long day of travelling, a long tub soak was high on my list, very disappointed to find a straight down rainshower which could not be used without soaking your hair which I did not want as I without going to bed and there was no showercap provided. Other minor inconveniences include the fact that there is little room in the shower to place toiletries and no place to hang a washcloth nor any place near the shower to hang a towel. 3. Very odd greasy marks on the headboard - not sure what they were from nor did I want to guess. 4. Nice desk set up with free wifi but no plugs so if you wanted to plug in your laptop or phone, you had to unplug the desk lamp or telephone. 5. Restaurant on site - Pacini's is very expensive and our meal was bland and service poor. 6. Worst of all, wake up call was 45 minutes early - 3am and at 3 am, 45 minutes of sleep is very valuable. At no time did any service attendant appear to care at all. Responses were neutral and automatic. Much better choices at Calgary airport. Will not stay here again,
- Official Description (provided by the hotel):
- Acclaim Hotel offers modern sophisticated accommodations 2 kilometres from the Calgary International Airport. Acclaim's location provides easy access to Calgary's thoroughfares, allowing for a speedy route to all points in the city. The property offers 225 non-smoking rooms and suites with king and queen size beds. Pacini Pasta & Grill Ristorante is attached to the hotel and offers a restaurant and lounge. The CrossIron Mills mall located in Balzac is less than 10 minutes drive north from Acclaim Hotel. If traveling to or from Banff National Park, Canmore, or Jasper access is convenient via Hwy. 201 Stoney Trail ring road access 2 kms north of Acclaim Hotel. The Country Hills Plaza shopping centre is located 5 minutes drive west on Country Hills Boulevard. ... more less
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- Also Known As:
- Acclaim Hotel Calgary