Reserved this hotel with Hotwire during my trip to Banff, Alberta. I was planning to stay here overnight before flying home. I screwed up my reservation my selecting the wrong date (exactly one week prior). When we arrived at the hotel, we realized our mistake. However, the counter person was extremely friendly and she assured me that she will be able to do something and called her manager Sylvester. Sylvester is a true customer guy and a pleasure to talk to. He represents the best in hospitality. He fully understood our dilemma and made things right by giving us a complementary room. The rooms are excellent. Clean, comfortable with great showers.
Two lessons from this trip. Use Acclaim hotel whenever you can and DON'T USE HOTWIRE. The rate from Hotwire did not provide much of savings over the prepaid rate from the hotel web site.
- Official Description (provided by the hotel):
- Acclaim Hotel offers modern sophisticated accommodations 2 kilometres from the Calgary International Airport. Acclaim's location provides easy access to Calgary's thoroughfares, allowing for a speedy route to all points in the city. The property offers 225 non-smoking rooms and suites with king and queen size beds. Pacini Pasta & Grill Ristorante is attached to the hotel and offers a restaurant and lounge. The CrossIron Mills mall located in Balzac is less than 10 minutes drive north from Acclaim Hotel. If traveling to or from Banff National Park, Canmore, or Jasper access is convenient via Hwy. 201 Stoney Trail ring road access 2 kms north of Acclaim Hotel. The Country Hills Plaza shopping centre is located 5 minutes drive west on Country Hills Boulevard. ... more less
- Reservation Options:
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- Also Known As:
- Acclaim Hotel Calgary