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“Great accommodations!”

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Service Plus Inns & Suites Calgary
Ranked #60 of 109 Hotels in Calgary
Certificate of Excellence
Edmonton, Canada
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Great accommodations!”
Reviewed 23 September 2013 via mobile

We stayed in a family suite with our two daughters, and it was prefect. A separate bedroom with bunk beds and a TV were the perfect way to end a 3 hour car ride.
The main room was very spacious, and the bed was very comfortable. The room was very clean, and the welcome treats of cookies, 2 bottles of water, 2 cans of pop, a package of microwave popcorn, and 2 books for our girls was a very nice and welcoming touch.
The continental breakfast was fantastic! A great variety, and a nice large space.
The only thing that would have made the stay more enjoyable would have been a larger pool area and larger hot tub. There was only one wicker couch and one chair for seating. A few plastic chairs on the deck would have been nice.
Overall, a great stay. The staff are extremely friendly. Clean rooms!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LolaK11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SPISCGY, Assistant Front Office Manager at Service Plus Inns & Suites Calgary, responded to this review, 15 October 2013
Dear LolaK11,
Thank you for your kind review. I am happy to hear that you and your family enjoyed the family suite when you came to stay. Those suites are very popular among the kids. We have taken into account your comment on the furniture in the pool area and have been looking into adding some additional chairs.
I hope that you will come to see us again soon and enjoy the same great service and breakfast that you recently enjoyed.
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248 reviews from our community

Traveller rating
    105
    90
    33
    11
    9
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94
45
10
64
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Any
English first
Saskatchewan
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 September 2013

The staff was friendly and helpful, the breakfast was filling and offered more items than most continental breakfasts. One of the first hotels we've stayed at that was completely quiet inside the room, no noise from the hallways or pipes in the room beside you. My only complaint would be about the beds, they are hard as rocks! My chiro will love getting ahold of me when I get home. I've never had back problems before but after one night staying here my back was aching! We used the quilt from the 2nd bed in our room to pad the bed a little to ease the hardness and it worked wonders. Loved the pool/hot tub area and work out room too. Overall a pretty good experience.

Room Tip: Choose the top floor, was great for no noise.
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank LACali22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SPISCGY, Assistant Front Office Manager at Service Plus Inns & Suites Calgary, responded to this review, 15 October 2013
Dear LACali22
Thank you for taking the time to write a review. I am surprised to hear that you found the beds to be that uncomfortable; we have recently changed our beds to ones that include a pillow top mattress however additional pillow tops can be requested as well. That aside I am glad you found your stay to be an enjoyable experience and were able to utilize and enjoy the pool and the breakfast.
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lethbridge
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 September 2013 via mobile

So convienant for volleyball and even a rugby game. Staff are always helpful and polite. The place was quiet. A little workout area was perfect.small pool for small groups. Near Barlow,so I could sneak through traffic down Shepard road to Ogden road coming out at trendy ingle wood. Avoid rush hour on deer foot,it really is as bad as they say! Breakfast was good too.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aingeal g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SPISCGY, Assistant Front Office Manager at Service Plus Inns & Suites Calgary, responded to this review, 15 October 2013
Dear aingeal g,
Thank You for leaving a review. It is good to hear that you enjoy staying at the hotel and yes we are fairly close to many sports facilities. The hotel is quite accessible and a huge bonus if you know your way around the Deerfoot Trail as it can be very busy at certain times of the day.
I hope to see you again soon.
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Medicine Hat, Alberta, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 September 2013

Located near some decent amenities, and was nice, clean, and quiet ( was surprised by that, as we had a ground floor room near the main door). 24 hour coffee/tea bar was wonderful, room was nice, extra pillows and blankets in the room were greatly appreciated, but found the beds too hard for our liking. Hot tub was HOT- unable to enjoy, and the waterslide was much too fast- also didn't like the fact that it was pitch dark and you had to lie down...not really safe for small children. Breakfast was ok, nice to have a hot selection, but thought perhaps one of the meat offerings could have been bacon- everyone loves bacon! and I don't like to eat questionable meat products (square sausage patties?). Front staff were very nice, although the night crew are useless for queries and seem unwilling to leave their post to help customers, even when there are two or more available. I sat in the couch area in the main lobby to read ( as my family go to bed earlier than I do) - BTW, couches are not very comfortable either, but fresh fruit nearby is very nice. Noticed that night staff were not nearly as friendly or competent as day staff. Overall, would probably stay again, but with lesser expectations for the pool area and the "hot breakfast buffet."

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gina Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SPISCGY, Assistant Front Office Manager at Service Plus Inns & Suites Calgary, responded to this review, 15 October 2013
Dear Gina Z,
It is nice to hear that the extra items in the room were appreciated and that you found the hotel clean and quiet. I am not happy to hear that you didn't enjoy much else from your stay with us.
The hot tub is checked daily and kept at the regular temperature of 98-103 Fahrenheit. We definitely take into account any issues with the pool or hot tub area if they are brought to our attention as we want all of our guests to be able to enjoy the space.
Your concern about the service from the front desk that differs between shifts has been acknowledged, we want to make sure that guests receive the same service from all of our staff members.
In regards to the square sausage patties that you mentioned. I am not entirely sure what you are referring to as the sausage patties we serve our guests are round. The only square item that is served in the breakfast room is the French toast.
All concerns are passed onto management. At the Service Plus Inns and Suites we strive to excel in customer satisfaction.
Thank You for leaving your comments.
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 August 2013

What a great place to stay - easy access off Deerfoot and right beside casino. The room was very nice - clean, spacious and lots of amenities. The free water and treat was a nice touch. Appreciated the free wifi and complimentary breakfast. First time I saw eggs benedict served at a free hotel breakfast - was very good. The fresh fruit was also appreciated. The hotel was full but very quiet. Is now our place to stay when in south calgary - really enjoyed our stay.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Bhawk35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SPISCGY, Assistant Front Office Manager at Service Plus Inns & Suites Calgary, responded to this review, 15 October 2013
Dear Bhawk35,
Thank you for your warm review. It is nice to hear that you enjoyed your stay. We are always trying new items in the breakfast room and it is good to have positive feed back on the items being offered especially the eggs Benedict. We definitely think that breakfast is the most important meal of the day and are happy to send our guests off happy and ready to jump start their day.
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Thunder Bay, Canada
1 review
Reviewed 29 August 2013

we have been staying at Service Plus for the last couple of years while visiting family in Calgary. Totally impressed with AJ the Front Office Manager who is exceptionally pleasant to deal with and very helpful. Would highly recommend.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pinky523
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SPISCGY, Assistant Front Office Manager at Service Plus Inns & Suites Calgary, responded to this review, 15 October 2013
Dear Pinky523,
Thank you for your review. I am glad to hear the service you received while staying with us was outstanding. We strive to give the best service to all of our guests that come through our doors and I am happy to hear that you received such service when you stayed here with us. I trust that you will visit again in the future and have another enjoyable experience.
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Edmonton, Canada
1 review
Reviewed 18 August 2013

We purchase a package for Service Plus via a Team Buy deal. We stayed for 2 nights. The room was clean with friendly staff. The 'bonuses' for us was the really good buffet breakfast which was more than what I've experienced for a continental breakfast. It was a real treat, especially the hard boiled eggs which our daughter eats really well and the pool area had life jackets for young children. Our daughter made multiple uses of it during our 2 night stay. What a bonus & plus for us!

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SPISCGY, Assistant Front Office Manager at Service Plus Inns & Suites Calgary, responded to this review, 15 October 2013
Dear Julie F,
I really appreciate your review. Our summer packages have been very popular this past season, this being said we are now offering similar packages over the winter season. If you are interested we would love to have you return. Breakfast is always a nice start to the day and I am glad to hear that it was enjoyed by all in your family. Hope to see you back again this winter, if not keep an eye out summer packages will be returning.
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Additional Information about Service Plus Inns & Suites Calgary

Property: Service Plus Inns & Suites Calgary
Address: 3503 114th Avenue SE, Calgary, Alberta T2Z 3X2, Canada
Phone Number:
Region: Canada > Alberta > Calgary
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #60 of 109 Hotels in Calgary
Price Range (Based on Average Rates): £
Hotel Class:3 star — Service Plus Inns & Suites Calgary 3*
Number of rooms: 139
Reservation Options:
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Also Known As:
Service Plus Inns And Suites Calgary
Service Plus Inns & Suites Calgary Hotel Calgary

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