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“Anniversary special!”
Review of The Westin Calgary

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The Westin Calgary
Ranked #27 of 109 Hotels in Calgary
Certificate of Excellence
St. Albert, Canada
Level 1 Contributor
4 reviews
3 hotel reviews
“Anniversary special!”
Reviewed 28 June 2014

My wife and I stayed at the Westin, celebrating our 44th Wedding Anniversary. When we checked in, the very gracious lady asked if there was any special occasion - we stated what it was. Within an hour, we were very surprised to be greeted by a knock on our door - a smiling man, with a wonderful bottle of red wine, and four chocolate covered strawberries! The best part - a very nice card signed by the two staff people we met on our check-in. Never had anyone treat us this well before - very classy, and unexpected touch. Do we recommend this Hotel - absolutely!

Room Tip: We prefer rooms with a view and got one - don't think they have any rooms that aren't nice.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Gail A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TWC_Westin_GM, General Manager at The Westin Calgary, responded to this review, 10 July 2014
Dear GailA,

Thank you for taking the time to post on TripAdvisor. Congratualtions on your 44the Wedding Anniversary.

I am delighted to hear that our associates took care of you and made your experience memorable.

We hope to see you again soon.

Be well

Didier Luneau
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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Evanston, Illinois
Level 5 Contributor
60 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 27 June 2014

I stayed here for a night five days ago and this hotel didn't make a huge impression. It was okay, but I wasn't blown away by any particular feature.

It is well-located in the center of what I guess is downtown Calgary (not familiar at all with the area, and it was very deserted when I arrived on Sunday afternoon - even the Starbucks below the hotel was closed). We walked to what seemed to be a shopping area (again, most businesses closed) and then to the park (now this was teeming with people and dogs). There were enough dining options too. There is a breakfast chain, Cora's, about a block away where we had breakfast.

Deducting one green dot for the eco-mode ventilation that shuts off periodically. I hate it when hotels put this in - I get that they're trying to be environmentally-friendly, so why not limit the water supply? Cut off the electricity completely for a few hours daily? Because this compromises the comfort of guests, and likewise constant ventilation is very important for sleep comfort!

  • Stayed June 2014, travelled with family
    • Value
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Helpful?
Thank Nitpicker011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TWC_Westin_GM, General Manager at The Westin Calgary, responded to this review, 10 July 2014
Dear Nitpicker011,

Thank you for taking the time to post on TripAdvisor. I am sorry to hear you were disappointment during your stay.

May I please request that you contact Andrea Fernando at andrea.fernando@westin.com.


Thank you and be well

Didier Luneau
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kitchener, Canada
Level 5 Contributor
80 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 26 June 2014

I actually liked the room at the Sheraton Cavalier better. This hotel can get quite expensive. Rediculously expensive, actually, for what it is. The room was fine. $189 fine. But some people I spoke to in the bar said they paid $399 or more for a standard room. That is a terrible price to pay for this hotel.

I gave it an average rating becasue, for a Westin, it is average. It's still a very good hotel, in a good location, but there is nothing exceptional about it. The lobby is boring, the rooms are fine.

The bar at the Keg is pretty good, though!

  • Stayed May 2014, travelled on business
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Helpful?
1 Thank musicmansimpson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yukon
Level 6 Contributor
56 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 24 June 2014

Great location, close to public transport, shopping and easy access to major roads out of the downtown core. Staff were helpful. Room was very clean and quiet, even close to the elevators. Lots of dining options nearby. If you are in town to run the Calgary Scotiabank Marathon, as I was, you couldn't pick a better place to stay.

  • Stayed June 2014, travelled solo
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Helpful?
Thank Glacier1998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
1 review
Reviewed 23 June 2014

Upon arrival, front desk (Max) provided the best customer service experience. Max provided a free room upgrade to the very top floor with additional bonus larger bedroom suite. A free complimentary breakfast voucher was also included in the package. Initially, I have booked a simple room at a price of $149.99.

The bedroom suite was extremely clean with Starbucks coffee, water, and fruits in the mini fridge. The suite had couches and sofas with a large LCD TV screen similar to a living room. The bathroom was large with a big stand up shower with a built in TV screen in the mirror. Bedding and comfort was amazing! Huge windows and dark out blinds were a plus.

Breakfast was awesome with exceptional service as well. Checkout time was also extended free to 3pm! Will highly recommend this hotel to others and will be booking with them again in the near future when visiting to Calgary!!!!

  • Stayed June 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank T m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TWC_Westin_GM, General Manager at The Westin Calgary, responded to this review, 10 July 2014
Dear Tm,

Thank you for taking the time to post on TripAvisor.

We are happy to hear your positive comments about your experience. Thank you for the recommendation and we will share your lovely comments with Max.

Be well

Didier Luneau
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 June 2014

The staff, location and hotel were great. Parking is extra, so add that to the price of the room. Depending on your room, you may have to pay for Wifi. My room came with a spacious bath, with a bath..

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Canuckonfire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winnipeg, Canada
Level 5 Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 17 June 2014

This hotel is all you would hope from a Westin in the booming city of Calgary. Apart from the business folks in the lobby sporting cowboy hats (not even ironically), and one rather snooty waitress in the (in-house) Keg, all was attention, quality and luxury. You have to see the roof-top pool and gym, to know what real fitness facilities are (with a fabulous view). I was there for a conference and even the conference food was very good and fresh. The room was beautifully appointed, with a comfy king-sized bed and armchair. The Liquids lobby bar, as well as the outdoor Keg patio were great for people-watching, and they let me sit and read with a glass of wine for as long as I wanted to. The hotel is close to everything-- even the zoo is walking distance.

Room Tip: The higher, the better the view.
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  • Stayed June 2014, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Palmsandbeaches
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Westin Calgary

Property: The Westin Calgary
Address: 320 4 Ave SW, Calgary, Alberta T2P 2S6, Canada
Phone Number:
Region: Canada > Alberta > Calgary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Calgary
#20 Business Hotel in Calgary
#22 Romantic Hotel in Calgary
#25 Family Hotel in Calgary
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Westin Calgary 4*
Number of rooms: 525
Official Description (provided by the hotel):
Situated in the heart of one of Canada's most exciting cities, The Westin Calgary is located downtown where the major business centre meets the city's outdoor activities and first-class dining. ... more   less 
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Also Known As:
The Westin Calgary Hotel Calgary
Westin Calgary
Calgary Westin

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