I used to stay at the Westin exclusively a few years ago. Recently I have been traveling to Calgary again every few months for an extended period of time. I was disappointed in the service we received, we did not feel valued as guests. Our room was not cleaned because unbeknownst to us, we were signed up for the green program, meaning our room was not to be cleaned. We stated we did not want this program when we checked in and were signed up for it anyway. Our bed was comfortable and the room was clean when we arrived, I was dissatisfied with their cleaning (when they actually came) throughout our stay. The location of this hotel is alright but there are several other hotels downtown with much better location (Hyatt Regency for example). I was extremely disappointed with The Westin and would not recommend it to others.
- Official Description (provided by the hotel):
- Situated in the heart of one of Canada's most exciting cities, The Westin Calgary is located downtown where the major business centre meets the city's outdoor activities and first-class dining. ... more less
- Reservation Options:
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- Also Known As:
- The Westin Calgary Hotel Calgary
- Westin Calgary
- Calgary Westin