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“very nice hotel in the downtown area”

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Delta Hotels by Marriott Calgary Downtown
Ranked #31 of 109 Hotels in Calgary
Certificate of Excellence
Montreal,Canada
Level 4 Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“very nice hotel in the downtown area”
Reviewed 6 February 2014

clean rooms ,friendly and helpful staff in the heart of Calgary .Close to the Chinatown part,Calgary tower and many other attractions.
There is a pool and Starbucks coffee in the lounge area. :-)
There is a restaurant but we ate out .Cannot describe the quality of meals .

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sylvain D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,249 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (252)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Vancouver
Level 4 Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 5 February 2014

Stayed here for two nights for a work conference.

Pros:
- Rooms for pretty large
- Relatively clean
- Flatscreen TVs with a decent selection of channels
- Gym/pool/hot tub
- Cleaning/banquet room staff were nice

Cons:
- Feels run down
- Terrible food (I can consistently get better food at a food court)
- Rooms are either too cold or too hot, with no inbetween
- The AC/heat system in rooms wail like a banshee. (I can't believe how loud it is)
- Poor sleep quality

Room Tip: Go find a different hotel
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cwm_2355
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMatDBV, General Manager at Delta Hotels by Marriott Calgary Downtown, responded to this review, 11 February 2014
Thank you for your review. We are glad that you enjoyed your room and our renovated pool facilities. Please accept my apologies for the AC system in your room causing noise and your food experience. These concerns are not the norm at our hotel and we hope to see you again when you visit Calgary.
Sincerely,
James Tingely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level 5 Contributor
59 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 1 February 2014

This is an excellent hotel with VERY fast free Wi-Fi and mini-fridge in suite.

The rooms are pretty comparable to the nearby downtown Marriott, with the bathroom being smaller and less luxurious.

Location wise it is close and within walking distance of everything downtown but is technically a bit more off to the side from the downtown core. It's about a 5 to 10 minute walk to the nearby c-train station and right across the street from a bus to the airport.

I was consistently able to find cheaper rooms at this hotel online than at other hotels in the downtown core. If you must stay downtown, this place tends to be a great value.

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mrcleaver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niteroi, Brazil
Level 4 Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 27 January 2014

The hotel is very well located, just few blocks away from the main street and the Tower. The staff is absolutely kind and helpful. The room was spotless. Nice view, very clean. I'm happy I picked Delta Bow Valley over other more expensive hotels. It couldn't be better.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank felipepasini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alberta
Level 4 Contributor
34 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 23 January 2014

We are from Alberta and decided to have a stay-cation in Calgary and chose the Delta Bow Valley as we have very good experiences with the Delta chain. We got the special package that included the tax and parking which we really thought was a good rate considering the parking fees in Calgary. We were there Thursday-Sunday, pretty quiet even if it is in Downtown Calgary. Was easy to get in and out of the downtown core and lots of good restaurants in the vicinity you can walk to. Our room was overlooking the Calgary Tower, good size for a family of 4. The room was clean, the pool was good and the gym was adequate. They also have a sauna but it took about 30 minutes for it to warm up so if you intend to use it I suggest you turn it on and come back after. What I really like about the Delta chain is the staff. The staff here are amazing, we requested for several items and within 5 minutes it was right there at our door. They are renovating their lifts the older ones are very dated but the new ones look and smell good. I would definitely come back and will not be embarrassed to suggest this hotel to my friends if they intend to stay in Calgary.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank millet20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 21 January 2014

We selected the Signature Club Jacuzzi Suite for our stay and were very impressed with the room. The bed was super comfortable and the large jacuzzi tub added to the relaxation. Very clean room, staff was super-friendly and helpful, and the proximity to downtown was convenient. The parking was really tight underground, but that was probably due to the renos they were doing at the time.

The Signature Club allowed access to the private lounge near the top floor that offered great views of the river. The included continental breakfast was nothing special. We thought we were getting the breakfast buffet, but that was extra.

In hindsight, the tub and the free breakfast wasn't worth the extra cost to us so next time we would opt for a regular room at half the cost.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CT-Raider01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level 4 Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 20 January 2014

The rooms are good and the amenities are excellent. I found everything to be in working condition. The building is connected to the +15 walkway on the second floor and one can easily go to any building within the downtown through the +15 walkway during the weekdays. However, the Telus building (the building right next to the hotel) is closed on the Sat/Sun. The view from the rooms are panoramic. The staff is friendly and helpful. However, the room cleaning standards need to be improved drastically. I stayed for 11 nights and the bedsheet was not changed even once. The making up of the beds was shabbily done. One of days the room was not cleaned at all and the bed was not made and I had to call up the front desk in the evening to get the room cleaned and the bed made. Another sore point was that the menu for the breakfast at Elements Bistro (the restaurant where the breakfast vouchers are accepted) dont change at all. The English breakfast is decent; though I felt they should occasionally bring in more variety into the breakfast by having one continental dish or Indian dish on different days. Car parking is not free and one needs to pay for the parking. Was provided with a complimentary fruit basket on the first day at the time of check-in. Not sure if they provide the complimentary fruit basket on other days too (at least I did not receive any..neither did I enquire). Everything else was perfect and I enjoyed my stay at the hotel. Close proximity to the downtown and being connected through +15walkway was the biggest plus for me.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank skbose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMatDBV, General Manager at Delta Hotels by Marriott Calgary Downtown, responded to this review, 24 January 2014
Thank you for taking the time to write your review. I was very pleased to read your comments about our friendly staff, our location and that overall you enjoyed your stay on that occasion. I do wish to apologize for the inconsistencies in housekeeping and advise that your experience is not the norm. I have reviewed your comments and experience with our Housekeeping Team, so that we review standards for sheet changing and the final appearance of the bed once made up. Again, please accept my sincere apologies. I am very pleased to announce/advise that we are launching our new Breakfast Counter buffet offerings January 31, 2014. We are excited and looking forward to providing this new breakfast experience. The Breakfast Counter offerings are designed to change daily and smaller portions will be placed on the buffet, so that all items are prepared fresh and replaced as consumed. As a result, our valued guests will see different items on the buffet each morning which will be a wonderful offering whether you are here for two days or eleven such as yourself. We will also continue to offer our a la carte menu as a compliment to our Breakfast Counter. Once again, thank you for taking the time to provide detailed comments on your visit and we look forward to welcoming you back to our hotel on your next visit to Calgary.
Sincerely,
James Tingley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Delta Hotels by Marriott Calgary Downtown

Property: Delta Hotels by Marriott Calgary Downtown
Address: 209 Fourth Ave SE, Calgary, Alberta T2G 0C6, Canada (Formerly Delta Bow Valley)
Region: Canada > Alberta > Calgary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Calgary
#17 Romantic Hotel in Calgary
#32 Business Hotel in Calgary
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Delta Hotels by Marriott Calgary Downtown 3.5*
Number of rooms: 394
Official Description (provided by the hotel):
Featuring an unbeatable location, the Delta Hotels by Marriott Calgary Downtown is renowned for genuine hospitality and exceptional service. Additionally, our central location places us conveniently close to TELUS Convention Centre and the Calgary Zoo. Our hotel welcomes business and leisure travels and is well situated in central downtown. Delta Hotels Calgary Downtown is committed to offering you a remarkable experience. ... more   less 
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Also Known As:
Delta Calgary
Calgary Delta

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