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“Great one-night Stay”

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Delta Hotels by Marriott Calgary Downtown
Ranked #33 of 109 Hotels in Calgary
Certificate of Excellence
Winnipeg, Canada
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great one-night Stay”
Reviewed 21 August 2014

Stayed for a one-night business trip, and enjoyed the friendly service and spacious rooms. I loved the large vanity counter in the bathroom to lay out all of my toiletries. Comfortable and quiet rooms made for a good-night's sleep.
The lounge on the main floor was a great place to enjoy a few beverages with colleagues. My favorite were the staff working the front door. They were attentive, notified me when my ride had arrived (so I wasn't standing in the entrance watching myself), and provided a bottle of water and candy cane as I left for my ride!

  • Stayed December 2013, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank GypsyTraveller076
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,271 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (254)
Date | Rating
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  • Dutch first
  • English first
  • French first
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English first
Calgary, Canada
Level 4 Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 August 2014 via mobile

Last minute weekend trip into the city with two boys, 10 & 12. Upgraded room without asking, with a view of the Calgary Tower for my younger son. My kids LOVED this hotel, quiet pool & nice beds. Restaurants were a little pricey, but good food none the less. Will be staying here again!

Stayed February 2014, travelled with family
Helpful?
Thank shawbeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delta B, General Manager at Delta Hotels by Marriott Calgary Downtown, responded to this review, 21 August 2014
Thank you for your review. Glad to hear you and your kids had a fun and enjoyable stay. We look forward to welcoming you back with the same hospitality.
Sincerely,
James Tingley, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hampshire
Level 4 Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 19 August 2014

The Deluxe Room at the Delta Bow was a most comfortable room to relax and which offered a fantastic view of Downtown Calgary. Clean, modern, spacious and quiet.
The hotel is connected to the +15 walkway network which allows pedestrian to roam from building to building without going outside when very hot (our case) or very cold. The view from it is also rather interesting.
Very conveniently located for the airport bus as the stop is just opposite - the journey is approximately 30 minutes.
Good restaurants, shopping mall, the Bow River and the wonderful Glenbow Museum all in easy walking distance.
Friendly and welcoming staff.
Definitely recommend. Only note of caution is that the window of our room on a very high floor could be easily opened wide, so families with young families, beware.

Room Tip: Views facing south are great from high floors. See safety note regarding windows at the bottom of t...
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Trepesciolini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delta B, General Manager at Delta Hotels by Marriott Calgary Downtown, responded to this review, 31 August 2014
Thank you for sharing your experience. It sounds like you enjoyed your stay and exploring Calgary. We appreciate your feedback on the in-room windows. The safety of our guests is paramount and all of our windows have latches and a sway bar to limit the distance a window can open. If your rooms sway bar was not functional then we would appreciate if you would email us bow.guestelations@deltahotels.com so we can ensure the safety of our next guest.
We look forward to your next trip to Calgary and welcoming you back with warm hospitality.

Sincerely,
James Tingley, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Level 5 Contributor
83 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 19 August 2014 via mobile

Have not stayed in awhile and got a deal so gave it a try. The hotel is getting very run down, upon checking in went to the room and noticed the wear and year in the hallway carpets and bumps and scrapes on the walls from luggage etc I suppose. Had to call down for maintenance to get window closed. The grout on the bathroom floor was white under the counter and blackish in the Center of the bathroom. Mini fridge will keep your drinks warm lol. I paid through a booking service for room. When I checked my credit card in the morning there were three separate charges from the hotel totalling 267 called the hotel to find out what was going on and was explained the have an automated system that apparently just automatically runs charges on guests cards, good to know bad accounting system means no repeat business every time to me. Hope it helps you who read this.

Stayed August 2014, travelled solo
Helpful?
Thank traveljunkie22_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delta B, General Manager at Delta Hotels by Marriott Calgary Downtown, responded to this review, 21 August 2014
Thank you for your feedback in conjunction with your recent visit. Feedback allows us to determine that we are meeting your needs while travelling with our constant goal to exceed. I apologize for the inconvenience for our error on your final bill, which we quickly rectified prior to your departure. The cause of the error was in how we received the reservation with respect to payment. Once that was clarified we were able to make the appropriate corrections. I also wish to thank you for your feedback on the condition of the hallway and your guestroom bathroom. We are always refreshing and maintaining these areas. We hope that when your travels bring you back to Calgary you will consider our hotel once again. Indeed please do not hesitate to contact me personally should you require assistance with reservations on that occasion.

Sincerely,
James Tingley, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Danbury, CT
Level 5 Contributor
62 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 16 August 2014

Would give 5 stars to the staff of this hotel. The room was pleasant, large, clean, comfy bed, etc.
However, the fire alarm went off our first night there at 5 a.m. and they didn't seem to know how to handle that issue. The PA system kept repeating the same msg. over and over--further disrupting our attempt at sleeping, even after the alarm was shut off. Guess this contradicts my first sentence---but a protocol for false alarms needs to be addressed. All in all a good hotel----stayed 2 nts the first time and one night 2 weeks later.

  • Stayed August 2014, travelled with friends
    • Sleep Quality
    • Service
Helpful?
Thank sunshine1492
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delta B, General Manager at Delta Hotels by Marriott Calgary Downtown, responded to this review, 20 August 2014
Thank you for your review. We apologize that on your return trip an early morning fire alarm disrupted your sleep. The cause of the alarm was a small water leak into an alarm device which triggered the alarm. While thankfully there was no emergency it did take longer than it should have to silence the alarm as we were unable to reset the panel due to the wet device. I cannot apologize enough for the inconvenience and we have reviewed all procedures to ensure guest and employee safety. I would like to follow up up with you further and if you could be kind enough to respond to bow.guestrelations@deltahotels.com with your contact information that would be great.

In the meantime, thank you for your review and I do hope we will have opportunity to welcome you back and provide a truly enjoyable experience.

Sincerely,
James Tingley, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Petersfield, United Kingdom
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 August 2014

Friendly staff who when checking in took the time to choose two rooms together with views. The rooms were comfortable with a good views of the river. The hotel was very quiet & we all had a great nights sleep.

  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank feathep71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nanaimo
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 August 2014

This hotel is what you would expect from a Delta Hotel, great staff, and all of the amenities. What sets it apart from other similar hotels is it's location. Downtown but just a bit from the centre, and within a three or four minute walk of the city's waterfront pathway. Location also makes it a little quieter than being right on centre street amongst the oil company towers

Room Tip: If you get a room facing south you get a view of an inspiring downtown park, and conversely a north...
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  • Stayed August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wizzard0846
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delta B, General Manager at Delta Hotels by Marriott Calgary Downtown, responded to this review, 15 August 2014
Thank you for your review. We are glad to hear that you enjoyed our location and our service. We look forward to your next stay with us.
Sincerely,
James Tingley, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Delta Hotels by Marriott Calgary Downtown

Property: Delta Hotels by Marriott Calgary Downtown
Address: 209 Fourth Ave SE, Calgary, Alberta T2G 0C6, Canada (Formerly Delta Bow Valley)
Region: Canada > Alberta > Calgary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Calgary
#17 Romantic Hotel in Calgary
#32 Business Hotel in Calgary
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Delta Hotels by Marriott Calgary Downtown 3.5*
Number of rooms: 394
Official Description (provided by the hotel):
Featuring an unbeatable location, the Delta Hotels by Marriott Calgary Downtown is renowned for genuine hospitality and exceptional service. Additionally, our central location places us conveniently close to TELUS Convention Centre and the Calgary Zoo. Our hotel welcomes business and leisure travels and is well situated in central downtown. Delta Hotels Calgary Downtown is committed to offering you a remarkable experience. ... more   less 
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Also Known As:
Delta Calgary
Calgary Delta

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