We were in Calgary to attend a concert at the Rosza Center - the hotel was very conveniently located for that. Our complaints are: The thermostat in the room was not functioning - we slept (or attempted to sleep) with a temperature of 24 degrees. When I mentioned this at checkout I found out it had been a problem previously but that housekeeping had "reset" the temperature. Someone should have checked. So, after an almost sleepless night we discover that the coffee maker isn't working. When I mentioned this at checkout I was informed that a filter needed to be changed to get it to work - don't you think it would be a good idea to check that prior to putting someone in the room?
The room was small - definitely European style - but we were only there to sleep so that was not an issue. The bed was comfortable and it was fairly quiet. The front desk staff were excellent and the price was reasonable but I don't think we would ever return.
- Official Description (provided by the hotel):
- Set in the vibrant heart of the University of Calgary campus, Hotel Alma treats guests to gracious service, friendly rates, and a host of accommodating spaces. Alma features 96 rooms and suites, a stylish bistro, and conference facilities for up to 125 people. Rates include continental breakfast, access to campus fitness facilities, wireless internet, local calls and long distance calls in Canada and the USA (excluding Alaska and Hawaii). ... more less
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