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“Fabulous luxury”

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Hotel Le Germain Calgary
Ranked #7 of 109 Hotels in Calgary
Certificate of Excellence
Pembroke, United Kingdom
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Fabulous luxury”
Reviewed 10 September 2012

This was our first night's stay in Canada and what a lovely surprise it was. Couldn't fault the quality of the bedrooms, the bathrooms, or the lounge and restaurant (best steak we've ever tasted!). Would have been a 5* but for the slight admin hiccup which meant that they charged us for our room as well as dinner even though we'd paid for the room via our travel agent. Hopefully that will get sorted out and we'll receive a refund. Otherwise, I would definitely use this hotel again.

  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Susan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (147)
Date | Rating
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English first
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 7 September 2012 via mobile

My family and I stayed here for a weekend recently, we had adjoining rooms, which was very convenient. Valet, very good, check in very good, rooms excellent (a coffee machine would have been nice) beds are good quality and the place was clean, Molton brown was great, breakfast was ok, strange seating set up but was included in package, found servers to be attentive and polite. Overall enjoyed our stay, still don't know if we'll try somewhere else on our next visit or return here.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brucean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSchaay1, Manager at Hotel Le Germain Calgary, responded to this review, 8 September 2012
Hello Brucean,

Thank you for taking the time to complete this review. The comments were all positive, but you mentioned that we could improve. Is there a way you can send me an email with some more details. I would appreciate that; we would definitely like to follow up if we can. Once again, thank you for the great feedback.

Mark Schaay
mschaay@germaincalgary.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pickering, Canada
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 September 2012

T his hotel is beautiful and modern in the heart of Calgary. Easy access to everything. The rooms are sleek and the beds are so comfortable! I have nothing bad to say about this place. Nice breakfast in the morning and very helpful staff!! The rooms are also quite large with huge bathrooms! Would return ina heartbeat!!

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank diamondgirl613
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSchaay1, Manager at Hotel Le Germain Calgary, responded to this review, 5 September 2012
Hello diamondgirl613,

We just want to thank you for the great review. We are very happy that you enjoyed your stay with us. Please let us know if you need anything else in the future.

Thanks

Mark Schaay
mschaay@germaincalgary.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tavistock, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 September 2012

Great hotel - the room was beautiful with a huge bed and luxurious bathroom facilities. There is a nice bar downstairs, and a continental breakfast was complimentary and really good. The service was also great, although the parking was very expensive. The hotel is in a great location.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kerrance1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Alberta, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 August 2012

Of course the hotel is beautiful but it is the staff that really makes this hotel what it is. The staff were the best out of any hotel I have ever visited. From the valet to the front desk to the concierge, everyone was extremely helpful courteous and top notch!

  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stacy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria, Canada
Level Contributor
124 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 28 August 2012

My husband whisked me away here for the romance package. They went over and above any hotel we have ever stayed at as a couple! Valet service to start then you enter a beautiful lobby when I opened the door to our room, romantic music was playing, lights were dimmed and the flowers my husband ordered were displayed perfectly. Not long after we received the chocolate covered strawberries and a scented candle. We had a great view of one of my favourite Canadian cities and quick access to anything we could possibly need. The decor was impeccable. I cannot rave enough about the service and this establishment!

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JTF1911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
87 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 28 August 2012

We were only here one night but I can't say enough good things about our experience here. We arrived about 10am (transferring from another leg of our journey) expecting to store our suitcases for the day and come back later. The staff went out of their way to find us a room available straight away. The room was just beautiful and very spacious. Some of the other boutique style hotels we have stayed have had no room for suitcases, especially since we have one each...this one had no problem. Beautiful bathroom, spotlessly clean, quiet. The staff were great: when we told them we would not be there for breakfast they offered a boxed breakfast and called us a few minutes after we arrived to make sure the room was to our liking. The gym was fine (normal hotel gym but amazing view). Location was really central. So far the best hotel we have stayed in in our five week Canada/Alaska trip.

Stayed August 2012, travelled as a couple
Helpful?
2 Thank Megan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Le Germain Calgary

Property: Hotel Le Germain Calgary
Address: 899 Centre St SW, Calgary, Alberta T2G 1B8, Canada
Region: Canada > Alberta > Calgary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #7 of 109 Hotels in Calgary
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Le Germain Calgary 4*
Number of rooms: 143
Official Description (provided by the hotel):
Genuine haven of peace, Groupe Germain, pioneer of the boutique-hotel concept in Canada, has expanded its unique brand of hospitality into Western Canada with Hotel Le Germain Calgary. The Groupe Germain philosophy is all about authentic elegance.A welcome like no otherAt Le Germain Boutique-hotels, the goal is to create a warm, comfortable ambiance, combined with attentive, personalized service that is always accommodating, yet never intrusive.Respect for the environmentThe entire complex was engineered and constructed to incorporate several state-of-the-art features designed to conserve energy and preserve our environment. ... more   less 
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