The Calgary addition to this Quebec-based boutique hotel company is a pleasant spot, with good (modern) design style located in the heart of the downtown close to the good restaurants, bars and shopping on Stephen St and elsewhere.
There is a good lobby bar and an adjoining restaurant; although the latter (Charcut) is run independently of the hotel although that is not apparent to guests, and probably does not matter much either. The menu is interesting, but very meat-centric (not surprising given the name) and the wine list is thoughtful. Their bar staff know their stuff as regards cocktail mixology and the waiters are knowledgabe and engaging about the wine list.
Hotel staff and service are good. There were a few service problems while I was here, one of them quite major (they lost the keys to my valet parked car and I lost most of a day intended to be spent driving elsewhere in the province). The keys were eventually found hours later and staff were helpful and apologetic. I also had room service knock on my door at 7am on a Sunday, looking for the wrong room and they never could deliver the newspaper I ordered.
But... I got the sense that these service lapses were probably not normal and staff were helpful. So, all in all I would still give Le Germaine a good score. It is what it is - a stylish boutique hotel in downtown Calgary that works for either business or pleasure. The top floor gym is full service with great views of the city.
They do a good continental breakfast (inclusive) with fresh fruit and juices and a cold serve buffet. One note: what used to be a decent charcuterie tray (plus artisanal cheeses) is now ham slices of the kind found in the local Price Chopper supermarket while the hard boiled eggs are served stone cold.
Note to catering manager: at these prices the hotel can afford to serve some decent deli meats, i.e: speck, sliced salamis or chorizo or something. The old Montreal style bagels are also gone, sadly, and now it is soft mini-bagels also from the PriceChopper bakery.
- Official Description (provided by the hotel):
- Genuine haven of peace, Groupe Germain, pioneer of the boutique-hotel concept in Canada, has expanded its unique brand of hospitality into Western Canada with Hotel Le Germain Calgary. The Groupe Germain philosophy is all about authentic elegance.A welcome like no otherAt Le Germain Boutique-hotels, the goal is to create a warm, comfortable ambiance, combined with attentive, personalized service that is always accommodating, yet never intrusive.Respect for the environmentThe entire complex was engineered and constructed to incorporate several state-of-the-art features designed to conserve energy and preserve our environment. ... more less
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