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“Exceeded our expectations”

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Hotel Le Germain Calgary
Ranked #7 of 109 Hotels in Calgary
Certificate of Excellence
Lake Charles, Louisiana
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Exceeded our expectations”
Reviewed 31 August 2014

Our room was outstanding with excellent amenities. The location was ideal in downtown Calgary and within walking distance of restaurants and the walk on the river. The staff was very customer service oriented. We highly recommend this boutique hotel!

  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Mimi_Ann2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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827 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (147)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Calgary, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 August 2014

great location if you are doing things in the down town core.. I enjoy the lounge also for a drink after work or on the weekends. The rooms are also nice as are the guest hosts. The restaurant is also nice although I find it to be a uninteresting or inspiring.

  • Stayed August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Heather R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
69 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 26 August 2014

the staff actually cares about your quality of stay.
hotel is only 4 years old so everything works very well
in house concierge that is "KEY" certified is on duty during regular business hours.
doors are on touch key system so they always work well
beds are on frames attached to the floor directly so you get a good comfortable sleep every time.
rates are reasonable in comparison to Hyatt and Fairmont.

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank melwar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 26 August 2014

This boutique hotel right in the centre of Calgary is close to many tourist attractions. It is an ultra modern hotel with one of the most appealing and serviceable rooms I have ever stayed in. The main area had a king size bed and a comfortable seating area. The bathroom was a good size with a funky sink and a huge rain shower. The extra touch was a walk in closet area with not only a clothes rack but shelving space and plenty of room for luggage. All the amenities are available including an espresso machine, wifi and an ironing board and iron ( conveniently hidden in a special cupboard).
The lobby and breakfast room are funky modern and the staff are most helpful.. All in all, a great place to stay.

Room Tip: I suggest the king deluxe room. Weekend rates are the best.
See more room tips
  • Stayed August 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Judy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal
Level Contributor
699 reviews
152 hotel reviews
common_n_hotel_reviews_1bd8 876 helpful votes
Reviewed 25 August 2014

Beautiful boutique hotel, downtown Calgary, steps away from everything that is happening here.
Got a beautiful room 813, just like a dream. Mood light, space with superb attention to details, bathroom that is out of this planet.

Really nice place.
Also, I would like to mention that this place has a superb service. I stayed numerous times before, but now I have to say service in this hotel is better then ever. Reception desk people are all amazing, and all ready to help you and assist you in your needs. More then service was given by Ms Sara, I assume manager, who really went several steps above expectations. She was really something special and hotel is lucky to have her. I mentioned to her that I am nig fan of classical music, just before I left for dinner. Once I was back, in my room, there was folded printed information about every single music concert in Calgary, just for me. She was also great in assisting us with all other details. Bravo for her.
Great hotel, superb service.
Room that I had was a superior suite, and it is much bigger then regular room, but in any way, you re there to sleep only, so room or suite, it is all good.
I have just one single complain to make: TV remote will drive you crazy. To change from one channel to another takes 15-25 seconds, hotel should get new more modern remotes, for real.
Other then that
Bravo for everyone.

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank fabioinmontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert D, Manager at Hotel Le Germain Calgary, responded to this review, 29 August 2014
Dear fabioinmontreal,

Thank you very much for the great review on trip advisor! We are glad you enjoyed the room and very happy to ready your comments about our service. Sara is our Front Office Manager and we are lucky to her have her as a Team Leader.
We hope to have the opportunity to welcome you make in the very near future!

Warm Regards,

Robert D'Orazio
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 August 2014

Currently staying at Le Germain. Love the modern design yet without the Ikea decor. Im on the 9th floor facing office buildings ( when i open the blinds I'm watching people work ) not exactly the best view. However, the bed is extremely comfortable and the room itself is VERY clean!

CONS
-wifi isn't the best
-theres only about 30 channels on the tv ( most of which are news or local canadian programming )
-when room doors close they are EXTREMELY LOUD!
-location, since the hotel is situated downtown ( not walking distance to 17th ) you've got to snag a cab to any of the good restaurants or bars.

  • Stayed August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank matt t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
White Rock, BC
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 August 2014

Aug 07 first time staying in downtown Calgary & thrilled we booked "boutique" (small yet mighty) Hotel Le Germain, excellent from check in to check out, accommodating staff & love the "modern" decor! Appreciate attention to detail & layout, eco features throughout hotel. Location superb in heart of city (Calgary Tower across street & walk to shops & restaurants). We had a spacious corner room even with the cot for our 10 yr old! Great beds & linen & shower made it hard to leave our quiet, comfy, "home away from home" room....slept in & almost missed the great continental breakfast on 2nd floor, staff again understanding. Excellent food at Char Cut for dinner and lunch in the great Lounge space. Hotel Le Germain a definite highlight on our 9 day (7 different hotels) vacation, leaving us with fond memories of Calgary! We will be back!

Room Tip: For a "quieter" dining experience ask to be seated in the comfortable Lounge & they se...
See more room tips
  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travellin53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert D, Manager at Hotel Le Germain Calgary, responded to this review, 19 August 2014
Dear Travellin53,
Thank you for the fantastic comments on trip advisor. We are glad we were noted as the highlight hotel during your travels. Yes, bed linens and mattresses in our hotel are very comfortable and rain fall shower heads makes it feel like you are at a Spa. We look forward to welcoming to Le Germain on your next visit to Calgary!
Warm Regards,

Robert D'Orazio
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Le Germain Calgary

Property: Hotel Le Germain Calgary
Address: 899 Centre St SW, Calgary, Alberta T2G 1B8, Canada
Region: Canada > Alberta > Calgary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #7 of 109 Hotels in Calgary
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Le Germain Calgary 4*
Number of rooms: 143
Official Description (provided by the hotel):
Genuine haven of peace, Groupe Germain, pioneer of the boutique-hotel concept in Canada, has expanded its unique brand of hospitality into Western Canada with Hotel Le Germain Calgary. The Groupe Germain philosophy is all about authentic elegance.A welcome like no otherAt Le Germain Boutique-hotels, the goal is to create a warm, comfortable ambiance, combined with attentive, personalized service that is always accommodating, yet never intrusive.Respect for the environmentThe entire complex was engineered and constructed to incorporate several state-of-the-art features designed to conserve energy and preserve our environment. ... more   less 
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