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“über-fantastic”

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Hotel Le Germain Calgary
Ranked #10 of 110 Hotels in Calgary
Certificate of Excellence
Reviewed 8 September 2010

I must echo all the glowing reviews for Le Germain Calgary. I was in Calgary for two nights (initially scheduled for three) for work last week. I stayed in the first Toronto Le Germain a few times so I figure I’d try out this one, and I must say the experience was über-fantastic. (While I was there I actually called home and told my partner that it was a pity that he wasn’t here to see it.)

Since it is only about eight months old, the property is expectedly modern and trendy. But Le Germain Calgary is exceptional even for new properties. I was given a room on the sixth floor. It was spacious and the décor was simple yet sleek and pleasant. The interior designer did an excellent and thoughtful job. The bathroom was stunningly beautiful (though it does not have a bathtub). The pictures I have here do not do the room justice (crappy quality with a smartphone) but they give you an idea about the decor.

The customer service was also excellent. The staff in the lobby was attentive, helpful, and most importantly, efficient and generally pleasant to deal with. Wifi, valet parking, breakfast were all included in the room rate (though not the espresso machine in the room, which I thought was a little strange).

The gym has an excellent view, but is a little “under-developed”. Though the whole gym/spa/meeting room floor was evidently a work in progress, so improvements can presumably be expected. (This place would be just about perfect if hotel guests are granted access, or can pay for access, to the pool/hot-tub on the residence side.)

  • Stayed: September 2010, travelled on business
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2  Thank BoywonderTo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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851 - 857 of 933 reviews

Reviewed 7 September 2010

My husband and I booked the hotel's "couple's retreat" for 1 night....wow was it ever awesome! The staff was so gracious and went over and above to make our experience very romantic. They upgraded our room free of charge upon arrival, had chocolate covered strawberries ready, sparkling wine, "mood music" and lighting, and an intimate package. Breakfast in bed the next morning was also included! The hotel is very modern, the bed was extremely comfortable, there was a flatscreen tv with free video on demand, an inroom 1 cup expresso maker...and the list goes on! We would highly recommend this hotel and particularly the "couple's retreat" package to anyone wanting to get away for an intimate night with their significant other...especially if it is to get a break from the kids! ;)

  • Stayed: September 2010, travelled as a couple
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1  Thank AngieWebster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2010

My wife and I decided to celebrate our 1st wedding anniversary and thought we would pamper ourselves by staying at a nice hotel. We considered the well established hotels in town but decided to try out Le Germain. When the staff learned that we were there to celebrate, they went above and beyond anything we expected. The hotel rooms are styled very differently from other conventional hotels which provided us with a very relaxed and enjoyable stay. Having free movies on demand was a great bonus! Thank you to all the staff at Le Germain Hotel for making our celebration wonderful!

The restaurant, Char Cut, delivered a very good meal at a reasonable price. Thank you for making our celebration special - the cheesecake was perfect!

  • Stayed: September 2010, travelled as a couple
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1  Thank Nebula154913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2010

Our overall experience in Alberta [Northern Alberta that is] for the past 2 years has been nothing short of awful UNTIL we decided to go South and have a weekend Stampeding in Calgary. It was because of this hotel our Albertan experience completely did a full sweeping turn-around. The customer service experience from the moment you drive up [actually from the moment you call in to do your reservations] is top-notch. We never thought we'd be comparing a hotel experience in Alberta to those we've had in NYC, Vegas, LA, or the Caribbean - but this hotel absolutely does compare to the best-of-the-of-best... Service A+, Room[& oh my gosh the bed!!] A+, Shower [& the rest of the bathroom] A+, Restaurant [everything is actually made in house, from the garnishes to the sauces] A+. Thank you L'hotel Germain and your front-end team. You were clearly beyond any expectation & absolutely fantastic in doing so!! :)

  • Stayed: July 2010, travelled as a couple
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2  Thank Heinstine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2010

Stayed at this hotel twice now. It just might be my favourite hotel in the entire country. The rooms are modern, spacious and the beds are great. The location is superb and the staff are friendly.

You also get rub shoulders with some famous folks who stay at this place.

Highly recommended for business or for a couple! Also the double rooms are big enough for a family no problem.

Stayed: July 2010, travelled on business
2  Thank mattskis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2010

We arrived with a rare car and felt very comfortable with all of the valets who parked it for us. The first valet was so eager to show us around the hotel while he assisted us with our luggage. He showed us how everything worked and treated our sons (9 and 12 years) with light hearted humor which they enjoyed. The beds were extremely comfortable and the room temperature was perfect. The bathroom was amazing, no shortage of mirrors, plug ins and lighting. The decor was top notch and our whole family was impressed with the phone by the toilet. The breakfast was delightful with ice water, lattes, and orange juice to drink and plenty of choices that suited our whole family. When it was time to leave the valet service was quick and pleasant, he brought the luggage cart up and the car around within 5 to 10 minutes and a call came to our room to let us know the valet was on his way to the room. Lastly, when we first arrived we were greeted by a pleasant man and women at the front desk who asked how they could help with any activities we had planned. So with that being said, once we were settled we were able to walk down to the corner restaurant without worrying about finding phone numbers and making reservations - it was all taken care of. I highly recommend this hotel to anyone travelling alone or with well behaved children. Le Germain takes care of all the details to ensure your stay is memorable. We are planning to stay in the same hotel chain while visiting Quebec.

  • Stayed: July 2010, travelled with family
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2  Thank KayBeeSaskatchewan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2010

We are fans of Germain hotels. We've stayed at all their locations, so it was a natural for us to choose them for our stay in Calgary. We weren't disappointed, we loved it. The location is really good (right in front of Calgary Tower). Our room was really nice. We had some minor problems that were promptly fixed (the pay per-view (free for customers) and our phone weren't working). The hotel is new, so they still have some things to fix... The gym is not finish yet but when it will, it will be great, the view is spectacular. Also since we're from Montreal we appreciated the fact that some people from the staff were speaking french. The only low point was at check-in when they tried to give us the room with the worst view in the hotel (they have probably like 2 rooms with a view on an air conditioning unit). Of course they changed it after we asked. But... they tried to get rid of it and it wasn't appreciated.

  • Stayed: June 2010, travelled as a couple
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1  Thank zabie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Le Germain Calgary

Address: 899 Centre St SW, Calgary, Alberta T2G 1B8, Canada
Region: Canada > Alberta > Calgary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #10 of 110 Hotels in Calgary
Price Range: £107 - £217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Le Germain Calgary 4*
Number of rooms: 143
Official Description (provided by the hotel):
Genuine haven of peace, Groupe Germain, pioneer of the boutique-hotel concept in Canada, has expanded its unique brand of hospitality into Western Canada with Hotel Le Germain Calgary. The Groupe Germain philosophy is all about authentic elegance.A welcome like no otherAt Le Germain Boutique-hotels, the goal is to create a warm, comfortable ambiance, combined with attentive, personalized service that is always accommodating, yet never intrusive.Respect for the environmentThe entire complex was engineered and constructed to incorporate several state-of-the-art features designed to conserve energy and preserve our environment. ... more   less 
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