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“Comfortable room great service from front desk & shuttle driver to airport”

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Four Points by Sheraton Calgary Airport
Ranked #61 of 109 Hotels in Calgary
Reviewed 3 October 2012 via mobile

Stayed overnight to fly out at 5 am next morning. The hotel is a bit difficult to find as you need to drive in a side street but well worth it. The staff was great and the shuttle driver to the airport was also great. The room Was clean and very comfortable.

  • Stayed: September 2012
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1  Thank denitrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 2 October 2012

This hotel is just OK. Staff are wonderful. Had to ask for a hair dryer as it was missing from the room. Toilet paper holder loose from the wall, bathroom door handle also falling apart. Very boring view of a parking lot. Prefer not to hear my neighbour use the bathroom, shower and blow their nose. Both my dinner one night and breakfast the next was mediocre. Noise on floor above was extremely loud. Bed was very comfortable and I'm happy for the safe warm and well lit underground parking. As a Starwood member I asked if an upgrade was available but was advised no. At $250.00 a night I expected better. Wouldn't stay here again but do thank the very nice staff at this hotel.

  • Stayed: October 2012, travelled on business
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Thank 66LMS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2012

Just stayed at this property for one night. My room was large and spacious. In fact there was a lot of open unused space. It could have used a couch or something. The bed was comfortable. While it really isn't a big deal, I find that a hotel's use of dressers with basket drawers a little cheesy for a hotel room. I found the same in the bathroom and the "open" concept whereas you can actually see the plumbing under the sink doesn't look overly professional. I'm a little surprised that a Sheraton property would be okay with this type of style. The restaurant looked nice but I went out to eat as I felt the menu was pricey. Not everyone has an open expense account while traveling and for the ones that do, they can stay at the Sheraton Cavalier down the street and for a couple dollars more, eat at Carvers.
Overall, it is a nice property and I wouldn't have a problem with staying there again.

  • Stayed: September 2012, travelled on business
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1  Thank westcanguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2012

I stayed at the Four Points Sheraton Calgary Airport while taking part in a conference held at this hotel from September 17-20. My room was quite clean and spacious and the bed was very comfortable. This hotel is one of the newer ones in the area as well.

The location of the Four Points was convenient for out of town guests as it was close to the airport, shopping, restaurants, major highways and transit to hit the downtown core.

The hotel staff were amazing and treated conference attendees very well.

The food was catered by Ric's Restaurant (conveniently located on the main floor of the hotel) and was exceptional. Trying to feed and keep 75-110 people happy with food is a challenge in itself, but chef Robert accomplished this with ease! Our banquet was catered with a plated prime rib dinner and it was delicious!

I would certainly stay at this hotel again and would recommend it to others.

  • Stayed: September 2012, travelled on business
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1  Thank Vanna_0010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fourpointsairport, Sales Manager at Four Points by Sheraton Calgary Airport, responded to this reviewResponded 26 September 2012

We are delighted to hear that you enjoyed both your conference and your stay at our property. Thanks very much for taking the time to share the positive feedback!

We agree that the steak is always a great choice here! We will pass on your compliments to Chef Robert.

Warmest Regards,

Kelsey Jones
Sales Manager

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Reviewed 17 September 2012

Nice convenient location near the airport. Even though we were 15 minutes from the airport, this was a great place to stay. There was plenty of shopping near by, the Sunridge Mall and various stores and restaurants. It was located close to downtown to make a quick visit.

The beds were very comfortable. The parking was simple and directly out front. There was free Internet and water bottles and fresh crisp apples at the front desk. Rates were very reasonable, especially if o paid pfront upon booking.

Stayed: September 2012, travelled as a couple
1  Thank jenn k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fourpointsairport, Sales Manager at Four Points by Sheraton Calgary Airport, responded to this reviewResponded 18 September 2012

Thanks so much Jenn for taking the time to share your stay with us.

We are appreciative of your feedback and look forward to welcoming you back next time you are in Calgary!

Warm regards,

Kelsey Jones
Sales Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2012

Booked two months in advance as an SPG member for this hotel. We have a car so its convenient but its also close to other amenities nearby which is a short distance away. I like the location as its surrounded by 3 more hotels within the same complex, a strip mall and McDs and Tim Hortons. For a Saturday night stay of $89+ taxes in this newer hotel is a steal of a deal!
As this is a repeat of a stay at this hotel, I will highlight the features.
Booked a standard room with two queens which they placed me on the third floor.

Pros:
Good location, friendly and efficient staff, quiet flooring in the hallways, free bottle of Nestle water, mini fridge, microwave, LCD TV, better than average size rooms, elegant and contemporary hardware and furniture, premium looking toiletries, clean, fresh and crisp looking bathroom and room, Large work desk with a additional side table, arm chair with ottoman, and a modern looking red wheeled office chair, hardwood flooring at the entrance, large closet with removable hangers, premium looking ice bucket, lots of storage space, responsive and efficient heating/air conditioning unit, blackout roll shade and a lighter shade, large luggage rack, adjustable shower head, premium and luxurious feeling bedding with four large pillows (2 softer pillows and 2 firmer ones) on each bed!, free wired internet and parking, Rics Grill restaurant, room service, and a convenience area beside the front desk to buy toiletries, snacks, and other drinks.

Cons:
No exhaust fan in the bathroom even though there are the vent holes there, Hair dryer not attached to the wall. (ours was missing so the front desk got me one when I went downstairs to get it), the clothes hook behind the bathroom door was mounted too high and too small to really secure the clothes.

I did not get a complimentary upgrade to an SPG floor like last time but its not too big of a deal since there are only 7 floors in this hotel.

Will be back to stay again at this hotel for its cleanliness, great staff, location, amenities and quality of the hotel overall.

There is breakfast offered at the Ric's Grill if you want to try it. Its not complimentary.
There is also a fitness room as well with bikes and threadmills and a spa but I did not try it.

Room Tip: Book early and weekend stays are cheaper than weekdays as this is a good business hotel.
See more room tips
  • Stayed: September 2012, travelled with family
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2  Thank welldunn662016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fourpointsairport, Sales Manager at Four Points by Sheraton Calgary Airport, responded to this reviewResponded 18 September 2012

So glad we were able to welcome you back to our property! We truly value our SPG members and are delighted that you had a pleasant stay with us.

As we are a smaller property we are sometimes limited to the number of rooms that we have available to upgrade you to. Hopefully next time we will be able to make up for it!

Thanks very much for taking the time to share your experience.

Best regards,

Kelsey Jones
Sales Manager

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Reviewed 13 September 2012

Frequent traveler who has stayed at virtually every chain. I have to say I was very mpressed with this hotel. Location is ok - good for me as close to airport and client, and well situated in an area with many dining options and a grocery store in walking distance.

Here is a summary of what I liked and didn't like. I would definitely stay here again!

Likes:
Easy checkin
Modern clean fitness room
Parking is free
Starwood points
Rooms are modern, bathrooms are gorgeous!
Bathroom amenities are actually good quality, shampoo smells divine
Fridge and microwave in the room
Free wifi
Good room service
High ceilings
Spacious rooms...basic room is likely about 400 sq feet
Price
Sweet sleeper bed
Courteous staff

Dislikes:
The people staying here seem more boisterous than other hotels (no fault of the hotel)
Would be nice to have a full length wall mirror (it's in the cupboard)
Found a couple of errant hairs/misc stains on sheets. Nothing major but should be tossed.

Stayed: September 2012, travelled on business
1  Thank ilovetrouble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Calgary Airport

Address: 2875 Sunridge Way NE, Calgary, Alberta T1Y 7K7, Canada
Phone Number:
Region: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Spa Hotel in Calgary
#27 Family Hotel in Calgary
#30 Business Hotel in Calgary
Price Range: £59 - £107 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Calgary Airport 3.5*
Number of rooms: 159
Official Description (provided by the hotel):
Our hotel, conveniently located to both downtown and the airport, offers plenty of meeting and banquet room space, perfect for your next event. ... more   less 
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Also Known As:
Four Points By Sheraton Calgary Airport Hotel Calgary
4 Points By Sheraton Calgary Airport

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