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“GREAT SPG Hotel in Calgary” 5 of 5 bubbles
Review of Four Points by Sheraton Calgary Airport

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Four Points by Sheraton Calgary Airport
Ranked #53 of 109 Hotels in Calgary
Certificate of Excellence
Edmond, Oklahoma, United States
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“GREAT SPG Hotel in Calgary”
5 of 5 bubbles Reviewed 28 October 2013

This hotel is OUTSTANDING!
Rooms are clean and relaxing. Very modern. Great beds (of course)
TV's spectacular
Front DEsk staff knowledgeable, friendly and kind.
Workout room good.
Restaurant is FANTASTIC! I would eat here time and time again---even if I didn't sleep at this hotel. Incredible meal, and a menu that will excite your taste buds.
Stay here when you need to do business or on pleasure (centrally loctaed for everything in Calgary)
This hotel gets High marks for All Around comfort, service ,value and the restaurant.

Room Tip: Eat at Rick's Restaurant in hotel--You will LOVE it!!! Rooms have no view, so enjoy everything...
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  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kent W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M_Sumic, Guest Relations Manager at Four Points by Sheraton Calgary Airport, responded to this review, 1 November 2013
Thank you so much for your kind words! We are thrilled to hear you enjoyed your stay and our restaurant. We do strive to provide all you mentioned: comfort, service, value, and a great meal at our restaurant. We look forward to welcoming you to Four Points Calgary Airport soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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467 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Stony Plain, Canada
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 28 October 2013

Spent one night here while in Calgary. Booked through their online reservation system. At least $30 cheaper than every other hotel in the area, short of going to those discount hotels.

I'll stay here again. The hotel is fairly new, very clean, and very modern looking. CHeck in was quick and efficient with friendly staff. But not annoyingly friendly staff! THat's a good thing.

We had a king room, and I think a king could be quite comfortable. Again, everything was new looking, clean, and modern looking.

The bed was super comfortable, and I slept well, which is rare for me at hotels.

We did not use the restaurant or pool area this time.

Two complaints.
1. The shower. Why is the shower head so low? There are at least 8 foot ceilings in the bathroom, why is the shower head less than 6ft? I'm 6'6" and had to really duck to get my head under the water. I've never stayed at a hotel with a shower this ridiculoius before.

2. The sidewalks. The sidewalks have some sort of coating on them. Looks really nice. However, it snowed overnight, and when we left, they were crazy slippery. I had to walk on the grass next to the sidewalk in order to get to my truck.

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
164 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 26 October 2013 via mobile

The hotel has a very sleek modern feel. My room was clean, modern, and comfortable. My room was definitely tailored for a business traveler. Bed was a little firm but the good selection of pillows still allowed me to sleep well. Easy to connect to wireless, in room safe and microwave are all items I appreciated.

Stayed October 2013, travelled on business
Helpful?
Thank Bernard E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M_Sumic, Guest Relations Manager at Four Points by Sheraton Calgary Airport, responded to this review, 1 November 2013
Thank you for your review. We are glad you like our modern look and the comfort of our beds. We are also pleased to hear you enjoyed the complimentary amenities. We look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zionsville, Indiana
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 23 October 2013

Spent 11 nights here on a business trip in early August with husband - very clean, comfortable room; appreciated microwave and small refrigerator. Great exercise facility. Staff friendly and helpful. Lots of restaurants of all types in close surrounding area. Breakfast buffet expensive; had dinner in hotel restaurant once. Would stay again.

  • Stayed August 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RetiredBoiler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M_Sumic, Guest Relations Manager at Four Points by Sheraton Calgary Airport, responded to this review, 28 October 2013
Thank you for your review! We are happy to hear you enjoyed your stay, our friendly staff, and our exercise facility. We look forward to welcoming you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, Canada
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 14 October 2013

We stayed in the hotel two nights in September 2013, after arriving on a late evening flight. The room was fine, clean, comfortable and quiet. Location easy to find by car and close to major roads. The service in the hotel restaurant was terrible. The first morning we couldn't find any wait staff until we found one sitting with guest in the corner carrying on a conversation. Took over 1/2 hour to get coffee to start breakfast. Service was equally slow the 2nd morning. We got overcharged on restaurant services which was finally determined was someone putting another food bill on our room account. This significantly delayed checking out. Unlikely we will use this hotel again.

  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Brian O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wingham, Canada
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 6 October 2013

We got 2 rooms for the family. The beds were super comfortable. The rooms were very clean and laid out nicely with extras like a fridge and cabinets. The staff were very nice - even though we got in late, they were able to manage all of our requests and quickly. I personally didn't get a chance to check out the pool but others said it was nice. If I ever go to Calgary again I would absolutely stay there!

Room Tip: Great hotel in a quiet neighbourhood
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  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MrsMcCracken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M_Sumic, Guest Relations Manager at Four Points by Sheraton Calgary Airport, responded to this review, 21 October 2013
Thank you so much for the great review! We are pleased to hear your enjoyed your stay. Our staff are among our best assets and we are happy to hear you found them nice and accommodating. We look forward to welcoming you back next time you are in Calgary!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 27 September 2013

We stayed in this hotel for 3 nights and have noticed the following:
The check in was fast and easy but no information from the front office agent about the hotel or is everything all what she done gave me the key.
The room is good size for my wife, son and I and very clean.
We didn't find regular coffee so called down and gave us more decafe
staff was unfriendly and no eye contact or smile except one person in front office I think he a manager as he went to look for a bell cart for us when we arrived as it was nothing there.
Cleaning time I think is not great when you mop or clean the lobby between 8-9 am and people going for breakfast or leaving the hotel and it should be earlier or overnight.
The pool is too small and ears for kids.
We stayed on 2nd floor and noticed the carpet never vacuumed during our time there as i noticed some small pieces of papers on the carpet and didn’t move them to stay if someone will.
Tried to say hi to the houseperson while he was cleaning the lobby but he didn't feel like it and the room attendant on 2nd floor was not happy when i asked her for regular coffee after delving the wrong coffee
In general hotel was good and I think its 3 years old but will need lot of work soon as it starts to slip away.

Room Tip: 2nd floor was good location and room size for 3 was ok
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  • Stayed September 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank massery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Calgary Airport

Property: Four Points by Sheraton Calgary Airport
Address: 2875 Sunridge Way NE, Calgary, Alberta T1Y 7K7, Canada
Phone Number:
Region: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Spa Hotel in Calgary
#27 Family Hotel in Calgary
#30 Business Hotel in Calgary
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Four Points by Sheraton Calgary Airport 3.5*
Number of rooms: 159
Official Description (provided by the hotel):
Our hotel, conveniently located to both downtown and the airport, offers plenty of meeting and banquet room space, perfect for your next event. ... more   less 
Reservation Options:
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Also Known As:
Four Points By Sheraton Calgary Airport Hotel Calgary
4 Points By Sheraton Calgary Airport

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