We stayed here for 2 nights over Thanksgiving weekend. We normally really like the Holiday Inn brand. The hotel helped us with our request in letting us have a main floor room. There also is an area of covered parking, which is nice. Unfortunately, upon checking into our room, I immediately could smell a terrible smell of cigarette smoke, with the odor being worse in the bathroom. My sinuses burned from the smell, as I have a slight allergy to the smoke, but I lived with it.
The room was a decent size and very clean, so no problems there. Hubby was impressed with the large TV and HD channels. Having a mini bar area with cupboards, microwave, and fridge was nice (no freezer). Air conditioning and furnace worked well (we used both at different times of the day). We had a really good sleep, the option of having two different firmness of pillows was nice, and the beds were super comfy.
One thing we really missed from the usual Holiday Inn hotel experience was a continental breakfast. We got a few groceries the night before so we could make our own breakfast in our room, but it is nice to just go to the continental and then you don't have to worry about doing this.
Another unfortunate thing was the water temp. I definitely was woken up in the morning as the shower I had was no warmer than lukewarm. I wasn't super happy about this. When I made a bath for my 3-year-old son, even he said he was cold and had to get out.
After spending the cool fall day at Calaway Park, we were pretty chilled. When hubby went to shower and only got lukewarm water, he was mad and went to the front desk about it. We did get really good service when the (manager, I think) came to check it out. He did offer us to move to the room across from us with no water issues and a nicer smelling bathroom/room. He said it was likely an issue with the boilers as they have 2 boiler rooms, and that's why our room was affected and the other one not. The smell I think had something to do with the vents.
Anyway, he offered us some breakfast vouchers and some money off our room. That made it better, and you could tell he wanted to make it up.
The pool was nice and actually warm. Some hotel swimming pools are so cold you can hardly stand it. The hot tub could be bumped up a few degrees, but it was I nice size and actually clean.
Would I stay here again? Probably. Overall, it was a good experience.
- Official Description (provided by the hotel):
- Welcome to the fully renovated Holiday Inn Calgary Airport Hotel. This 100% n on smoking, family friendly Calgary hotel is located near beautiful downtown Calgary and close to the Calgary International Airport At Holiday Inn Calgary Airport, guests have access to the following destinations and attractions: Business: Shaw, Atco Gas, UPS, Coca company, etc. Leisure: including the Calgary Zoo, Sunridge Mall, Calgary Stampede and Barlow Trail Restaurants and entertainment facilities. Discover modern amenities and decor in our guest rooms and suites, including 32-inch LCD televisions, refrigerators, microwaves, and ergonomic chairs, just to name a few. You can also stay connected with friends, family, or the office via our complimentary high-speed Internet access throughout the hotel as well as our business centre. We also offer 2124 sq. ft. of meeting space with conference and catering services. Relax after a long day in our heated indoor pool, hot tub or workout in our fully equipped fitness room. Grab a bite at the Sunset Grill with a wide variety of dishes or unwind with one of our feature cocktails in the Twelve Fifty Lounge. Other features include a complimentary shuttle, plenty of free parking during your stay, in house guest laundry facility and Priority Club points or Air Miles. Find what you re looking for and so much more at the brilliant Holiday Inn Calgary Airport. Relax, It's Holiday Inn. ... more less
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- Also Known As:
- Holiday Inn Calgary Airport Hotel Calgary
- Calgary Holiday Inn