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“Thin Walls”

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Travelodge Calgary University
Ranked #64 of 109 Hotels in Calgary
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392 reviews from our community

Traveller rating
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    22
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 March 2014

The room had a pungent odour. Chemical smell. The AC was taped up and the room was extremely hot. Wook up seating and unable to do anything about it. Frustrating. The cutains are sheers only allowing lights in back parking lot to shine into room all night long. Long night little sleep. No smoking but could smell smoke all night long. Got abut 2 or 3 hours sleep. I wil NOT stay here again

Room Tip: no restaurnat or room service so rating above does not apply
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JRH22222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TlodgeUnv, General Manager at Travelodge Calgary University, responded to this review, 18 March 2014
Hello!
Thank you for taking the time to review our property.
It is unsettling to hear that you experienced a pungent odour in one of our rooms, as our housekeepers work hard daily to ensure each room is clean and fresh. Our Air conditioning units are offline during the long winter months we experience here in Calgary. I am sorry to hear the room was too warm for you, and I do apologize for the inconvenience. During this transition into spring, we monitor room temperatures closely in our best effort to ensure all of our guests are comfortable.
Each room does come equipped with “black-out” curtains to block out the lights from the parking lots, I am sorry to hear you were unaware of this and we will re-evaluate the best way to inform guests of this option. We do still have a few smoking rooms available on the first floor, however if a guest smells smoke or any other odour, we prefer the front desk is notified in order to have an opportunity to investigate the source.
We do not have a restaurant on site, however we do serve a large continental breakfast each morning, and there is a great variety of excellent eating just steps away from the hotel. While we do not have room service for food delivery, we do have front desk staff available 24-7 available to answer any questions you may have, or provide you with additional linens and amenities.
Again I thank you for your comments and please know that your concerns are our concerns! I do apologize for your unsatisfactory stay and sincerely hope you will give us a chance to better serve you in the future.
Thank you,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 4 March 2014

Buffet breakfast was extremely limited. Probably the worst one I have experienced at this type of hotel. Ice maker didn't work, so no ice in the building. They did get it from another hotel for us though.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge

Helpful?
Thank 663dawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TlodgeUnv, General Manager at Travelodge Calgary University, responded to this review, 6 March 2014
Good day, and thank you for taking the time to review our hotel.

I'm sorry to hear that the breakfast variety was not to your satisfaction. While we may not have the largest continental breakfast in the industry, we certainly have a large one relative to our competitors, which includes: Waffles, bagels, pastries, muffins, hot and cold cereal, fruits, yogurt, hard boiled eggs, toast & spreads, coffee, juice, milk and tea.

We do apologize our machine was offline for a period of time, but I am certainly glad to hear a front desk agent was able to provide ice for you.

Thank you again for your comments and we sincerely hope to host you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Travelodge Calgary University

Property: Travelodge Calgary University
Address: 2227 Banff Trail NW, Calgary, Alberta T2M 4L2, Canada (Formerly "Holiday Inn Express")
Phone Number:
Region: Canada > Alberta > Calgary > Northwest Calgary
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Best Value Hotel in Calgary
Price Range (Based on Average Rates): £
Hotel Class:2 star — Travelodge Calgary University 2*
Number of rooms: 63
Reservation Options:
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Also Known As:
Travelodge Calgary University Hotel Calgary
Travel Lodge Calgary
Calgary Travel Lodge
Calgary Travelodge

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