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“Convenient Location”

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Best Western Plus Suites Downtown
Ranked #28 of 109 Hotels in Calgary
Certificate of Excellence
Invermere, Canada
Level 5 Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Convenient Location”
Reviewed 1 July 2014

Close to everything downtown this hotel lacks some of the amenities a frequent BW traveler is accustomed to and could use a refurbish in terms of dated rooms/beds etc. Room had some repairs needed and breakfast wasn't up to par with the airport best westerns. Location can't be beat for shopping, neighborhood eateries etc.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dennis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
calgaryGeorgecalgary, General Manager at Best Western Plus Suites Downtown, responded to this review, 7 July 2014
Dear Dennis S,

We are happy to read that you found out location very convenient.
We have attempted to call you on the phone number you registered under and left you a voice mail to call us back as we are unsure what you mean by room needing repairs and refurbish.
The beds and the furniture in this particular suites were installed August 2010.


Thank you and look forward to welcoming you back in the near future.

Regards,

George Dahbour
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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782 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (132)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Any
English first
Vernon, Canada
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 June 2014

Lobby smells like Pinesall. A bad omen. This hotel is grubby.

Not a comfy chair to relax in. I expected better.

We have just arrived but I have a bad feeling.

The closet opening is so small it's hard to get your arm in!

Stayed June 2014, travelled with family
Helpful?
Thank No1a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
calgaryGeorgecalgary, General Manager at Best Western Plus Suites Downtown, responded to this review, 1 July 2014
Dear No1a,

Thank you for taking the time to write a review of our hotel!

We were both surprised and disappointed to hear you were displeased with your initial impression of our hotel, our cleaning staff does not actually use pine sol and we showcase a very comfortable lobby that offers lounges for relaxation which many of our guests utilize and enjoy!

I sincerely hope that you would have contacted the front desk staff with any concerns you may have had, to offer us the opportunity to resolve your issues prior to posting a review such as this!
Guest satisfaction is of utmost importance to us at the Best Western Plus Suites Downtown, and we are always here and happy to help!

We have attempted to contact you through your Trip Advisor email, and would welcome the opportunity to discuss your concerns.

Please contact us at your earliest convenience!


Regards,

George Dahbour
General Manager
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Lagos, Nigeria
Level 5 Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 24 June 2014

We had a suite -two bedrooms and two sofa beds in the sitting room, for four of us - was fantastic!! The beds were comfortable and the rooms , good sized. Heating was fantastic for the time of year. Kitchenette was well equipped. Breakfast was above basic and good!! Location is central . Close to a church - so we could attend the Christmas Eve service!! Staff friendly &helpful. Great value for money.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Iyabo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
calgaryGeorgecalgary, General Manager at Best Western Plus Suites Downtown, responded to this review, 25 June 2014
Dear Iyabo A,

Thank you for your lovely review, we are so pleased to hear you enjoyed your stay and look forward to welcoming you back in the near future.

Regards,


George Dahbour
General manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canada, Kentucky
Level 6 Contributor
308 reviews
201 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
Reviewed 18 June 2014

I spent one night here on a business trip. The room itself was clean and quiet. The wi fi was wonky, as it is being upgraded. Sometimes only wired internet access worked. Other times, only the wi fi was on.

Breakfast is below par - no bananas, poor quality baked goods, cereal mis-labeled (Frosted Flakes in a dispenser that read 'Corn Flakes'). Breakfast room needs more clean up to keep it pleasant during multiple guests' use. My table was sticky.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Human44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
calgaryGeorgecalgary, General Manager at Best Western Plus Suites Downtown, responded to this review, 25 June 2014
Dear Human44,

Thank you for your review!

We are so sorry to hear you were not pleased with the complimentary hot breakfast, perhaps this was an off day as normally as we normally get rave reviews about the quality and variety offered at our breakfast.

We appreciate your feedback and look forward to hosting you again in the near future.



Regards,


George Dahbour
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barcelona, Spain
2 reviews
Reviewed 15 June 2014

The room was pretty large, more kind of a Suite, but old fashioned and standard interior design. In my opinion, needs a general renovation and pay attention to small details like lighting, socket outlets next to where needed,..... Staff was friendly. Breakfast ok, but small variety

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Joan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
calgaryGeorgecalgary, General Manager at Best Western Plus Suites Downtown, responded to this review, 16 June 2014
Dear Joan M,

Thank you for completing a review of our hotel!

I am sorry that we did not meet your expectations as a designer hotel as the survey you completed for the hotel indicated.

We are an all-suite hotel that offers spacious ,comfortable, and clean suites with complimentary hot breakfast that consists of, eggs, meat, and hash browns, 3 types of cereals, a variety of bagels, waffle stations, fruit salad, fresh fruit, croissants, English muffin, muffins, danish, 3 types of juices, coffees and teas.
In addition we offer free parking in Downtown Calgary, wired and wireless WIFI.

"We were surprised by your comments as most of our guests find our hotel to be excellent value given the downtown location"

"Again, we appreciate you taking the time to complete a review.

Regards,

George Dahbour
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prince Albert, Canada
Level 3 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 8 June 2014

Rooms are average. The beds were good, had nice duvets and great pillows. The bathroom was ok. It could use a little work. Plenty of towels. The first night there was a disturbance in the hallway late at night but the front desk kindly relocated us for the next night. Nice to have underground parking but I don't think larger vehicles would fit. Service and location were great. Had breakfast in the restaurant, food and service were also great. Good place to stay if your on a budget and want to explore downtown Calgary.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cheryl S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
calgaryGeorgecalgary, General Manager at Best Western Plus Suites Downtown, responded to this review, 16 June 2014
Dear Cheryl S,

Thank you for writing a review about our hotel!

We are glad that you find our services up to your standards and enjoyed the location of the hotel.

We look forward to hosting you in the near future.

George Dahbour
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canada
Level 4 Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 7 June 2014

Good hotel, Great customer service, Yummy free breakfast and Comfy beds. The security feature in elevator was nice as you needed your room card for it to work.

Price was high, but reasonable in comparison to any other hotel downtown Calgary.

Our room was great as we were across the hall from ice machine and pop machine... Very convenient.

Security guard in lobby at night... Definitely a safer place to stay and close to down town amenities.

Business Centre provided free printing and free computer use.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lionesss2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
calgaryGeorgecalgary, General Manager at Best Western Plus Suites Downtown, responded to this review, 16 June 2014
Dear Lioness S,

Thank you for your wonderful review of our hotel!

We are happy that we met all your needs and look forward to welcoming you back in the near future.

Regards,

George Dahbour
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Suites Downtown

Property: Best Western Plus Suites Downtown
Address: 1330 8th Street SW, Calgary, Alberta T2R 1B6, Canada (Formerly BEST WESTERN PLUS Suites Downtown)
Phone Number:
Region: Canada > Alberta > Calgary
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
#13 Family Hotel in Calgary
#13 Business Hotel in Calgary
#26 Romantic Hotel in Calgary
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Suites Downtown 2.5*
Number of rooms: 124
Official Description (provided by the hotel):
The Best Western Plus Suites Downtown is a condominium style hotel that offers a choice of 405 sq ft studio, 765 sq ft One bedroom, 818 sq ft 2-bedroom suite, and 600 sq ft spa suite with modern kitchens. In addition, our Location is amongst the best you will find in Calgary, close enough to enjoy amenities of downtown as well a variety of restaurants and shops are within 5-minute walking distance. Our wall to wall windows will enable you to enjoy stunning views of Calgary’s skyline. We are the only downtown hotel that offers Complimentary Parking, as well as complimentary Hot breakfast buffet and WiFi. Calgary’s best restaurants and shopping district- the “trendy 17 Ave shops” is just minutes walk away and will delight you with endless choices of cuisine from Italian, Japanese, or Thai in both casual and fine dining. Attractions such as Calgary Tower, a Major downtown Centre, Princess island park, as well as the world-famous Calgary Stampede Grounds and Saddledome, are nearby as well. Come experience our spacious condominium style accommodations with unbeatable value with Complimentary parking, breakfast and WiFi, in one of the finest locations in Calgary! ... more   less 
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Also Known As:
Best Western Plus Suites Downtown Hotel Calgary
Best Western Calgary
Calgary Best Western

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