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All reviews small kitchen free underground parking within walking distance bedroom suite full kitchen free breakfast location is great yogurt hot breakfast c train would stay again beds were comfortable great room calgary tower safeway ave bw
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Reviewed 6 January 2017

Ours was just a short trip; we arrived a little past midnight for the first of only two nights and were exhausted from the long 16-hour drive. Miguel at the front desk was accommodating and helpful, which is what we all hope for after a grueling road trip, right? We were given a suite facing west--not a good view--but with two rooms and large, comfy beds.

The suites are rather dated and need a bit more carpet cleaning at the corners, plus the masters' oddly did not have a door lock (which I hope was just an oversight and would be looked into in the future), but these are minor faults. Overall, the stay was wonderful because we had everything we needed for that two-night stay: a mini-kitchen, a coffeemaker, cutlery and china, a clean bathroom with strong enough warm water for a relaxing shower, daily breakfast (not a large spread as in other fancier hotels, but still good value for what you pay for), a small 'business centre' where I was able to photocopy one document, the daily paper, free basement parking, and additional toiletries when you need them.

All that's left for you to do is look for places to eat at downtown as there's no room service nor nearby restaurants. However, on the odd chance you're craving for a midnight snack, some pizza places or Chinese restaurants nearby can deliver to your suite for a minimal fee. There are also vending machines for snacks and soda in the hallways.

I was looking for a simple and quiet place to stay at in downtown Calgary and I got it. The icing on the cake are the friendly staff, from the night shifter to the gentleman and the lady at the desk in the daytime, to the maintenance guy at the basement parking lot and the pleasant woman at the breakfast dining hall. Would definitely return and even recommend to friends.

Room tip: Choose rooms on the higher floors, facing northeast, for a view of downtown.
Date of stay: December 2016
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank loonietripper
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
calgaryGeorgecalgary, General Manager at Best Western Plus Suites Downtown, responded to this reviewResponded 6 January 2017

Dear Linet P,

Thank you for taking the time to provide your feedback!

We appreciate your great comments regarding our friendly staff.
With regards to the bedroom lock, all of our suites have passageway locks and not privacy. We only use privacy locks for the bathrooms. However, if you are back and would prefer a privacy lock on your bedroom door, we will be more than happy to accommodate your request.
We thank you for your review and look forward to welcoming you back in the near future.

Regards,

George Dahbour
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2017

We stayed here on the 3rd for 1 night and were treated very good from check in to check out. We were put in a "King Suite" which was very nice and large and clean. The only complaint was, the couch needs to be shampooed or replaced. It smelled like stale pee and sweat so we sat on the bed to eat and watch TV.---The "Breakfast" was cold and management needs to look at better warming facilities, but other than that, I would definitely recommend this hotel to anyone who needs to be near down town, and we'll be back again the next time we have to stay in Calgary down town.

Room tip: Get a "King Suite" if you can.
Date of stay: January 2017
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank OnepeopleOneblood
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
calgaryGeorgecalgary, General Manager at Best Western Plus Suites Downtown, responded to this reviewResponded 12 January 2017

Dear OnepeopleOneblood,

Thank you for taking the time to provide your feedback!
We apologize about the couch and would appreciate it if you can get in touch with us directly at the hotel and advise your room number.
You can email us at 61037@hotel.bestwestern.com

We thank you for your feedback and look forward to welcoming you back.




Warmest Regards,

George Dahbour
General Manager

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Reviewed 5 January 2017

Room clean, room, well supplied for fridge, cook top, microwave and dishes. Breakfast one of the best with hot and cold options, lots of proteins. Parking is easy access and clean. Staff friendly and helpful.

Date of stay: December 2016
Trip type: Travelled as a couple
Review collected in partnership with this hotel
2  Thank PATTI G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
calgaryGeorgecalgary, General Manager at Best Western Plus Suites Downtown, responded to this reviewResponded 6 January 2017

Dear Patti G,

Thank you for taking the time to complete a review of the best Western Plus Suites Downtown on your most recent stay!

We are happy to learn that you found our rooms, clean and well stocked as well as our hot complimentary buffet breakfast and complimentary parking.

We thank you you for your 5 star review and look forward to welcoming you back soon.

Regards,

George Dahbour
General Manager

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Reviewed 5 January 2017

Good location (close to 17th Ave, a Safeway, downtown access), large rooms, breakfast included, great service and people - all for a reasonable price. Could use upgrade in furniture and carpets. I spend at least one night a week in Calgary and always stay here.

Date of stay: January 2017
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank 737businesstraveller
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
calgaryGeorgecalgary, General Manager at Best Western Plus Suites Downtown, responded to this reviewResponded 6 January 2017

Dear 737businesstraveller,

Thank you for taking the time to provide your feedback!

We are happy to inform you that we are in the final stages of our renovation plans which will include a complete renovation of the exterior as well as the interior.

Thank you for you being a loyal guest.





Regards,

George Dahbour
General Manager

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Reviewed 5 January 2017

We stayed in a suite because of the Christmas Season and our daughter lives 4 blocks away from the hotel. Loved the private and public spaces and having a full kitchen. We will stay again. Found the best donut shop across the street and a London Drugs one block away.

Date of stay: December 2016
Trip type: Travelled with family
Review collected in partnership with this hotel
2  Thank juliettel758
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
calgaryGeorgecalgary, General Manager at Best Western Plus Suites Downtown, responded to this reviewResponded 6 January 2017

Dear juliettel758,

Thank you for taking the time to complete a review of our hotel!

We are happy to learn that you enjoyed your stay at our hotel with its close proximity to your daughter.

We thank you for your review and look forward to welcoming you back.

Regards,

George Dahbour
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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