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“Upgraded Space Wasted”

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Delta Calgary South Hotel
Ranked #45 of 110 Hotels in Calgary
Certificate of Excellence
Reviewed 26 April 2012

Stayed at the Delta Calgary South on business and paid a little extra for their "Atrium" upgraded rooms.

Nothing particularly special - king bed (comfy), nice bathroom - though again, modern upgrade. My room was an internal atrium view, which had a balcony overlooking the middle of the hotel (which really just meant that my room had next to no natural light).

they have this really impressive set up "Smart Desk" - connections to the large LCD tv for computer, games, HDMI great right? Connect netflix and watch movies thru wireless.

Problem.

Wireless is a complete joke (In fact this review probably will take a half hour to post). If you're going to have slick technology - MAKE. IT. WORK.

Nice pub called "Boomtown" on the property.

Property is okay at best - really they made themselves look foolish investing in 'gee-whiz' technology that didn't work. Won't be back and you can do much better in Calgary.

Room Tip: Don't bother paying extra for their 'techno rooms'. The techno is a joke.
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  • Stayed: April 2012, travelled on business
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1  Thank EdmontonMack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeltaCalgarySouth135, Executive Administrator at Delta Calgary South Hotel, responded to this reviewResponded 7 May 2012

Thank you for your comments on your recent stay with us. We are sorry to hear of the challenges that you experienced in regards to the internet connection. We are working with our provider to diagnose the problem that lead to your concern. We do expect to have the issue rectified immediately so that our guests can take full advantage of all the features our Smart Desks have to offer.

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473 - 479 of 557 reviews

Reviewed 21 April 2012

Close to everything you need, wonderful staff, renovated rooms awesome.

Stayed: April 2012
Thank Doclicter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeltaCalgarySouth135, Executive Administrator at Delta Calgary South Hotel, responded to this reviewResponded 4 May 2012

Thank you for taking the time to provide feedback on your recent stay with us. We are very pleased that you enjoyed our newly renovated rooms and found our location to be ideal for your visit to Calgary. We look forward to welcoming you again.

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Reviewed 19 March 2012

My sister and I were booked to sing for a conference at the Delta Calgary South Hotel.
My sister did have a room but I stayed downtown with my husband who works in the city. Both my sister and I are from out of town.
I must say that the hotel staff went above and beyond to be helpful and cheerful in every circumstance.
It seemed as if the staff really cared and offered a 'hello' or a smile...no matter if we passed one of them working in the laundry room downstairs ( near our conference room) or in the hallway or at the front desk. Even the room maids were courteous and gave us smiles and conversation when we spoke with them. If we needed something for our conference or my sister's room we were promptly aided.
One of my favorite moments with the staff was when my sister and I missed breakfast because of our rehearsing and then performing. We came out to find most of the food already packed up. One of the female staff heard us lamenting that we had missed breakfast and she went out of her way to find us each a bagel, 2 yogurts and some fruit! We did not ask for this...she did it on her own.
The room was clean and even the pricing of my sister's room service pizza was not too expensive and she said it was one of the best ones she had ever tasted!
I just want to thank you ,Delta South for great service.
We'll be back!

  • Stayed: March 2012, travelled on business
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3  Thank artsylaura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeltaCalgarySouth135, Executive Administrator at Delta Calgary South Hotel, responded to this reviewResponded 4 April 2012

Thank you for your kind comments about our hotel. We are very glad that you felt at home at our hotel even though you were not a guest.
We do look forward to welcoming you as a guest in the future!

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Reviewed 18 March 2012

We stayed in the Atrium section of the Delta (has a tower as well). I booked the double queen newly renovated room, and was upgraded to a king with pullout sofa bed. The room was awesome, all new features with a 'smart desk' that had all the attachments for your computer. Free wi-fi, free parking. And the newly renovated bathroom was amazing--large tiled shower stall, heated tile floors, quartz countertop. It was great. Really comfortable bed.
The location is close to both Southcentre Mall (good walk) and Chinook Mall (close drive). There are restaurants and other shopping nearby (grocery too if you like).
The price with auto club discount was $153/night so with taxes came to $171.
The staff are very friendly and helpful.

  • Stayed: March 2012, travelled as a couple
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1  Thank Bonn_87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeltaCalgarySouth135, Executive Administrator at Delta Calgary South Hotel, responded to this reviewResponded 4 April 2012

Thank you for taking the time to provide a review of our hotel. We are very pleased that you enjoyed our newly renovated rooms and found our location to be excellent for your visit to Calgary. We look forward to welcoming you in the future.

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Reviewed 5 March 2012

The staff couldn't have been better. Nice to be greeted by everyone you saw and recognized by name by the front desk clerks. The porter gave me his card so we could ask for him if we needed something, and all the staff seemed to enjoy spoiling my 2 1/2 year old granddaughter.

Comfortable beds, quite rooms, and quite clean. The maids' habit of leaving trays of used coffee cups in the hallways by the elevators for later pickup was a bit tacky, but the renovations seem to mostly have been finished.

One odd thing was that there are two sections to the hotel, a tower and an atrium building, divided by a main road, but connected by a third-story walkway. All checkins take place at the tower buiding.

Each one has it's own pool. The tower building has a waterslide, while the atrium pool has a warm, shallow on and a (too hot!) hot tub. The hotel had a lot of kids staying there for a local volleyball tournament, so we avoided the noisy waterslide pool in favour of the quieter one.

Each also has it's own restaurants, but when we went for breakfast the first morning and discovered the price was $17 per person for a couple of eggs, toast and coffee, we decided to eat out from then on. I wonder how many other people do the same - management might want to find out how many guests actually eat there.

The location is quite far to the south end of the city, but if you like shopping, it's not very far from the popular Chinook Mall.

Room Tip: Tower rooms are quiet.
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  • Stayed: March 2012, travelled with family
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1  Thank petey1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2012

We reserved several nights to stay here in February 2012. We ended up leaving as the hotel was very dusty....you could actually see the dust on both sides of the hallways and along the chair rails. The leaves on the artificial plant by the elevator looked grey because of the dust. They are doing renovations across the street and explained that this is why it was so dusty. The hotel rooms by the pool that they showed us also smelled very musty....they said it was this way because of the ventilation. Another room on the second floor smelled like someone excrements.
We learned that each Delta is separately owned and one doesn't reflect another. We left and went to the Delta Bow Valley downtown which was clean and had wonderful staff. We really enjoyed our stay there.

Room Tip: Don't go near the pool due to the smell. Also, the smokers hang outside the door nearby and the...
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  • Stayed: February 2012, travelled with family
    • Cleanliness
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2  Thank not p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeltaCalgarySouth135, Director of Sales at Delta Calgary South Hotel, responded to this reviewResponded 2 March 2012

Thank you for your review and please accept our sincere “thanks again” for bringing these concerns to our attention on February 18, 2012. What you experienced was not indicative of what guest’s have become accustomed to when visiting the Delta Calgary South.

We take all guest feedback to heart and appreciated your time and the opportunity to discuss your experience directly with you prior to the posting of this review. We genuinely hope that the actions we shared as a result of your feedback, along with our willingness to compromise on the solution provided helps to not only re-store your confidence, but also makes up for the inconvenience you experienced that resulted in your choosing of another Delta hotel.

Although we’re pretty excited about our current construction project, we’re saddened at the same time that it partially contributed to your negative experience that day.

All the best,
Grant Erickson
Director of Sales and Marketing

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Reviewed 21 February 2012

We stayed here in February while at a wedding. Normally I would have booked something cheap off of Hotwire, but all of our family were staying here and we wanted to visit. The rooms were very nice (a tid bit small for 3 adults), had lots of amenities, clean, extremely comfortable beds and dead quiet. We stayed on the bottom floor by the parking lot and heard nothing. It is very central for shopping in the south. A 10 min drive to Costco. We picked up my mom from the airport at 10pm and were at the hotel within 15-20 min. We did not use the pool but from the sounds of the children it must be a blast. We paid $135 on Expedia and felt this was pretty good value. Although I hate paying more than $100 for a hotel, this was not a hard pill to swallow.

  • Stayed: February 2012
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1  Thank Learnigntotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeltaCalgarySouth135, Executive Administrator at Delta Calgary South Hotel, responded to this reviewResponded 24 February 2012

Good morning,
Thank you for taking the time to provide your feedback on your recent stay with the Delta Calgary South. We are very glad to see that you enjoyed our hotel and found our location convenient.
We look forward to welcoming you on a future visit to Calgary.

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Additional Information about Delta Calgary South Hotel

Address: 135 Southland Dr SE, Calgary, Alberta T2J 5X5, Canada
Region: Canada > Alberta > Calgary > Southeast Calgary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Business Hotel in Calgary
Price Range: £76 - £133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Delta Calgary South Hotel 3*
Number of rooms: 252
Official Description (provided by the hotel):
South Calgary's largest hotel, located in the Macleod Trail entertainment and business district steps away from some of Calgary's best shopping and dining experiences. Explore the best Calgary has to offer including the Calgary Zoo and Heritage Park Historical Village only a short drive from the hotel. Make a Splash on our 160' Big gusher Waterslide, take a swim in our Atrium pool, get energized in our Fitness Facility then enjoy an array of dining and beverage options in our Atrium Cafe & Skylight Lounge, Boomtown Pub & Patio or Bonaventure Lounge and Gaming Room. ... more   less 
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Also Known As:
Delta Calgary South Hotel Calgary
Calgary Delta

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