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Best Western Plus Calgary Centre Inn
Ranked #37 of 110 Hotels in Calgary
Certificate of Excellence
Reviewed 29 November 2013

The service at this hotel was very good. The complimentary breakfast was fine. However, general over all condition of the building needs some work. It's obvious that there hasn't been a reno here for a while. The carpet through the building is old, stained and smells. The air conditioners work but will keep you up at night when KICKING in and KICKING out.

  • Stayed: November 2013, travelled on business
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2  Thank CanadaFisherman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alnoor61049, General Manager at Best Western Plus Calgary Centre Inn, responded to this reviewResponded 14 January 2014

Thank you for recognizing our great service! We are excited about our upcoming renovation and hope you’ll come back to see the changes. Stay tuned!
Sincerely,
Alnoor Lakhani
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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315 - 321 of 419 reviews

Reviewed 29 November 2013

More comfort, more great service, more security that affords us a great nights sleep, which isn't always easy when we're away from home! A big thanks to a Big chain, that hasn't lost a small town friendly feel!

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Best Western
1  Thank tgall2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alnoor61049, General Manager at Best Western Plus Calgary Centre Inn, responded to this reviewResponded 14 January 2014

You can always count on us for a comfortable stay! Thank you for making us your home away from home.
Warm regards,
Alnoor Lakhani
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2013

Needs better signage on service road as it is ambiguous right now and one can easily drive into the hotel right on the highway by mistake. The Best Western is hidden behind it, quietly off the highway. Very quiet and clean. Courteous staff..

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank Mary Jane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alnoor61049, General Manager at Best Western Plus Calgary Centre Inn, responded to this reviewResponded 2 December 2013

We’re glad you enjoyed your stay! Providing our guests with a clean room, great value and service are things we pride ourselves in. Your idea regarding signage is appreciated and we have noted it for consideration in our upcoming renovation planning.
Sincerely,
Alnoor Lakhani
General Manager

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Reviewed 3 November 2013

We were very supprised how good this hotel is. Would definately stay again. Our only complaint was the price. For a 2 star hotel I would expect a better deal. They let us leave our vehicle in the parking lot while we took a taxi to business meetings. Great overall stay.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Best Western
1  Thank Christine0130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alnoor61049, General Manager at Best Western Plus Calgary Centre Inn, responded to this reviewResponded 4 December 2013

Thank you for your kind review. We do monitor the market on a weekly basis and keep our rates competitive with similar properties in the area. We are very pleased you enjoyed your stay and we look forward to your next visit!
Sincerely,
Alnoor Lakhani
General Manager

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Reviewed 17 October 2013

BW Calgary Ctre is the best location to get just about anywhere. Pool, breakfast and overall cleanliness are great! the staff were very helpful. I usually stay here several times a year for business, so the location works quite well for the business meetings that I have downtown and in the east end of the city.

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Best Western
Thank Nancy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alnoor61049, General Manager at Best Western Plus Calgary Centre Inn, responded to this reviewResponded 4 December 2013

Thank you for being such a loyal guest and for taking the time to share your experience! We’re glad you enjoyed your stay and look forward to your next visit!
Many thanks,
Alnoor Lakhani
General Manager

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Reviewed 12 October 2013

This is a typical chain hotel located right next to a very busy (and noisy) road. Checkin was quick and the clerks were friendly which was nice. The public spaces were tired and worn with many stains and marks on the carpet and walls. The room I stayed in was large and clean with a very comfortable bed but there was a lack of attention to detail. I slept well although there was quite a bit of road noise and I woke up a few times throughout the night.

Since I stayed for two nights I also discovered the truly basic housekeeping service. In other hotels cleaning the bathroom means you get an extra towel, shampoo and the counters are wiped and toiletries straightened. Here they replaced one towel and left everything else. Nothing else was touched in the rest of the room except that the bed was made. The ice bucket and glasses were also left so I doubt any vacuuming or anything else for that matter was done.

I tried the breakfast one morning which was standard fare. Some bagels, cereal, sausages and what I like to think of as egg patties - it was ok but nothing special and I skipped it the following day. I also watched one of the staff help themselves and then sit down to eat which seemed out of place.

I didn't get a chance to try the pool but it appeared fine.

Overall, I wasn't that impressed with this property - no one seems to really care and it shows. I've stayed many places and a bit of effort really goes a long way. If I had to choose a hotel in this area again I'd probably return to the holiday inn a block down the road despite the small rooms and odd layout. I had a much better experience there.

This property is ok if you're on a budget and just need a place to crash, just don't expect much else.

  • Stayed: October 2013, travelled on business
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1  Thank Sinoed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alnoor61049, General Manager at Best Western Plus Calgary Centre Inn, responded to this reviewResponded 5 November 2013

We appreciate your feedback. I can assure you that our staff cares very much for our guests and we try to surpass expectations with our customer service. Your experience does not reflect the effort we regularly put into housekeeping and rest assured we will be following up to ensure this does not happen again. Thank you for taking the time to share your experience and we hope you will come back for a better experience.

Thanks,
Alnoor
General Manager

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Reviewed 11 October 2013

We stayed here for a hockey game in October 2013. Very convenient to the Saddledome. Cab ride was about $8 each way. We chose this hotel because all the downtown hotels seemed to be twice the price (yikes!). The hotel faces McLeod Drive in front and has the C-Train track out back. If you're a light sleeper I'm sure this could be a bother, but we didn't really hear much noise at all.

The building has some wear and tear, but we found the rooms to be really clean with pleasant décor. Our room had two comfy queens, a small fridge, microwave, ironing board, and hair dryer. The room had lots of space - enough for both a desk and a table with two extra chairs.

Breakfast was nice: eggs, sausage, pancakes, oatmeal, cereal, yogurt, pastries, fruit, coffee, tea, juice. Served from 6:00 to 10:00. We went about 8:30 and had the breakfast room to ourselves.

Pool was very basic, but again, nice and clean. They have a main pool and a small kiddie pool as well as a hot tub. We swam for an hour the morning before we checked out and did not see another soul.

We thought this hotel was a really good value (for a weekday stay near downtown Calgary), and would stay here again, for sure. The location is just outside the downtown core, without the ridiculous weekday prices. We had our own vehicle, and drove downtown for some sightseeing. The time from the hotel to a parking spot just off Centre Street was about 8 minutes flat.

Room Tip: We had a fourth-floor room on the back (east-facing) side of the property. We did not hear any nois...
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  • Stayed: October 2013, travelled with family
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Thank funfamCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alnoor61049, General Manager at Best Western Plus Calgary Centre Inn, responded to this reviewResponded 5 November 2013

Thank you for your detailed review! It’s nice for our prospective guests to have a clear picture of the experience we offer. Our comfortable rooms and great value are features that keep guests coming back. We look forward to your next stay!

Sincerely,
Alnoor Lakhani
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Calgary Centre Inn

Address: 3630 Macleod Trail SE, Calgary, Alberta T2G 2P9, Canada
Phone Number:
Region: Canada > Alberta > Calgary
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Calgary
#34 Business Hotel in Calgary
Price Range: £65 - £107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Calgary Centre Inn 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Best Western Plus Calgary Centre Hotel Calgary
Best Western Calgary
Calgary Best Western

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