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“It was OK”

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Best Western Plus Calgary Centre Inn
Ranked #46 of 109 Hotels in Calgary
Certificate of Excellence
Edmonton, Canada
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“It was OK”
Reviewed 10 January 2014

It was OK. No "wow". The room was just fine. I had to do a little walking to get to an OK restaurant (never a bad thing to walk). Itb would have been painfull if it was colder. It is close to a "real good" gym. That is what attracted me. Lots of parking. There are "many" restaurants with a very short drive. Not too far from a rather large mall that I did go to. Pretty good access to Barlow Business Park area of Calgary.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Robert O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alnoor61049, General Manager at Best Western Plus Calgary Centre Inn, responded to this review, 19 February 2014
We’re glad you enjoyed your room and some of our local attractions. Having many great restaurants nearby and downtown just minutes away is part of what makes our location so special. Thank you for sharing your experience and we look forward to having you as a guest again.
Sincerely,
Alnoor Lakhani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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365 reviews from our community

Traveller rating
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    70
    11
    10
See reviews for
122
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102
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Lethbridge, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 January 2014

First time booking on line.with this agent. We arrived at the hotel only to find they couldn't find our reservation. We were not in the system. I was not impressed. Luckly I had printed off the confirmation info, etc. The manger was really wondering about the booking. He had suggested that maybe one of his night time staff members had over looked the email sent to there location. Apparently they get alot of junk emails. Im just glad it was'nt a busier time of the year. Would I book again with your company? Not so sure. On the info concerning the confimation, it did state that my credit card had been billed. Which in fact it was not.. So this belives me to think that they is room for improvement in the communication dept. Both with on line booking and the hotel being booked..We did have a great stay in the end .

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Jean A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alnoor61049, General Manager at Best Western Plus Calgary Centre Inn, responded to this review, 19 February 2014
I am pleased to hear that you did have a great stay and apologize for the confusion at time of registration. For the best booking experience, try making your next reservation through us directly or online at bestwestern.com. Thank you for leaving your feedback and we hope to see you again soon!
Many thanks,
Alnoor Lakhani
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 January 2014

Loved the location, close to down town... that will be my first choice when I visit again.. Been there 2ce in the last year. Cabs are fast and the hotel is very nice, organized and front desk people were great. I enjoyed the hot tub and the service was awesome .. Thanks again

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Billie-Jo W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alnoor61049, General Manager at Best Western Plus Calgary Centre Inn, responded to this review, 19 February 2014
We take a lot of pride in our excellent location. We’re just five minutes from downtown and the Scotia Bank Saddle Dome, home of the Calgary Flames. Everything you need is just minutes away. We’re glad you had such a memorable experience and we hope to keep you impressed on your next visits! Thank you for taking the time to provide us with your valued feedback.
Sincerely,
Alnoor Lakhani
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 December 2013

This hotel was not bad except the location is a little difficult to get to. I did enjoy that the hotel staff went out of there way to help someone waiting out in the cold. So over all i say it is a good hotel if you are going to Stampede but it needs more people that speak English.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank wolf1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alnoor61049, General Manager at Best Western Plus Calgary Centre Inn, responded to this review, 14 January 2014
Thank you for taking the time to share your experience. We’re glad you enjoyed your stay and were able to see that we care about our guests and citizens. As for our location, we are only a few minutes from downtown Calgary, major shopping centres, restaurants and attractions. Thank you again for your review and we hope to see you again soon!
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Golden, Canada
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 December 2013 via mobile

We've been staying at this BW for over 2 years on/off, and every time we are in Calgary a quick call to dan and we always have a room! Great deals and awesome service. Clean rooms and hot breakfast are hard to find these days. Stay here folks, you won't disappointed!

Stayed December 2013, travelled as a couple
Helpful?
2 Thank Darkhorse1268
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alnoor61049, General Manager at Best Western Plus Calgary Centre Inn, responded to this review, 14 January 2014
Thank you for being such a loyal guest and for sharing your experience!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
93 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 1 December 2013

The staff was great, which means a lot but the place is in need of a face lift. The top sheet on one of the beds had grease stains, the carpet worn out and showed paths in hi traffic areas, the corners and nooks and cranny's of the room were not clean. The workout room was poorly equipped and very little thought placed on what a person working out would like to have in a workout room. It would be great if the pool was open till 11pm. Our room faced McLeod Trail, one of the busiest arteries into downtown but surprisingly there was little traffic noise.

Stayed October 2013, travelled on business
Helpful?
1 Thank frequenttravlr_101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alnoor61049, General Manager at Best Western Plus Calgary Centre Inn, responded to this review, 14 January 2014
I’m glad our staff took good care of you. I can assure you that excellent customer service and clean, comfortable rooms are our priority, so rest assured we will be following up on your comment. I would be interested in how we could improve the workout room as we are planning a complete renovation.
Many thanks,
Alnoor Lakhani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 November 2013

The service at this hotel was very good. The complimentary breakfast was fine. However, general over all condition of the building needs some work. It's obvious that there hasn't been a reno here for a while. The carpet through the building is old, stained and smells. The air conditioners work but will keep you up at night when KICKING in and KICKING out.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CanadaFisherman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alnoor61049, General Manager at Best Western Plus Calgary Centre Inn, responded to this review, 14 January 2014
Thank you for recognizing our great service! We are excited about our upcoming renovation and hope you’ll come back to see the changes. Stay tuned!
Sincerely,
Alnoor Lakhani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Calgary Centre Inn

Property: Best Western Plus Calgary Centre Inn
Address: 3630 Macleod Trail SE, Calgary, Alberta T2G 2P9, Canada
Phone Number:
Region: Canada > Alberta > Calgary
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#22 Family Hotel in Calgary
#34 Business Hotel in Calgary
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Calgary Centre Inn 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Best Western Plus Calgary Centre Hotel Calgary
Best Western Calgary
Calgary Best Western

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