Friendly staff... and that's the good news folks.
*Food? Quite simply well below satisfactory, especially room service. Rubbery salmon, cold turkey gravy, I won't go on.
*The lift needed a swipe card to move - really not very handy, when you've hands full of luggage... and one day, having selected floor 4 it dropped me off cheerfully at floor 5 for no apparent reason.
*The gym was unusable due to the pipes running through and causing a 30 degree C temp with accompanying bad smell. Considering how cold Calgary was, this was impressive though not useful for working out.
*WIFI was variable in quality and my iphone kept dropping signal in the room, though to be fair, it was at least free to access.
Having politely pointed out all of these issues to them and asking for an email response, they still haven't got back to me 2 weeks later. Lets just say, I'm not surprised.More